Log in to QuickBooks: Access your QuickBooks account using your credentials.
Navigate to the Customer Center: Go to the Customer Center, which can usually be found in the main menu or toolbar.
Select the Customer: Locate and select the customer whose credit you want to unapply.
Find and Open the Credit: Within the customer's profile, find the credit that you want to unapply. It might be under the list of transactions or credits associated with that customer.
View the Transaction Details: Open the credit to view its details and transactions.
Locate the Applied Credit: Look for the applied credit or invoice against which the credit was originally applied.
Remove the Application: To unapply the credit, simply remove or delete the application of the credit from the invoice or transaction it was applied to. There might be an option or button (such as "Remove" or "Delete") depending on the version of QuickBooks you're using.
Save Changes: After removing the applied credit, make sure to save the changes to update the transaction status.
Verify Changes: Double-check to ensure that the credit is no longer applied to the particular transaction. The credit should now be available again to apply elsewhere if needed.
Reconcile Accounts: If you've made changes to the applied credits, consider reconciling the accounts affected by these changes to ensure accuracy in your financial records.
Remember to keep track of the adjustments made to your credits and transactions for accurate bookkeeping.
If you encounter any issues or have difficulty unapplying credits in QuickBooks, you can reach out to QuickBooks customer service for assistance. Dial +1 (877) 595-6660 to contact QuickBooks customer service and get expert guidance on unapplying credits or any other concerns you might have with the software.