A Message from Amazon Customer Service

[AWS]

Your Account Amazon.com Message From Customer Service Hello, Thank you for contacting us.  We have received your request for authorization for penetration testing. Your request as detailed below has been approved.  Your authorization number is: 0026962897 As a reminder, - you have agreed to abide by the Terms and Conditions and AWS’s Procedures Regarding the Use of Security Assessment Tools and Services.  You can review what you have agreed to at https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/AWSSecurity... - you have agreed to abide by Amazon Web Services Customer Agreement available at http://aws.amazon.com/agreement/ - if you discover any vulnerabilities or other issues that are the direct result of AWS, you have agreed to contact aws-se...@amazon.com within 24 hours of completion of your testing. Best regards, Valerie M. Thank you. Amazon.com Original Message AWS AccountId            479203791648 Name            Sony CompanyName             Email            sony...@concretesolutions.com.br AccountNumber            479203791648 AdditionalEmail            SB.Tr...@venturus.org.br ThirdPartyContact            Sony Contacts: Rafael: Rafael....@am.sony.com Bruno Batistao: Bruno.B...@am.sony.com ScannedIPAddrs            107.22.70.101 (the EC2 instance is added to ELB with DNS A Record set to trade-mkt-elb-239658064.us-east-1.elb.amazonaws.com) InstancesAre            target InstanceIDs            i-dce03bb9 SourceIPAddrs            125.22.97.64 160.33.195.21 160.33.195.20 111.93.144.62 Region            VA Timezone            gmt-3 StartDateandTime            2013-12-04 00:00 EndDateandTime            2013-12-24 00:00 Comments             TermsAndConditions            i-agree ScanPolicyAgreement            i-agree

[Miguel Capmartin]

Hello Valerie,

Thank you for the detailed information regarding the penetration testing authorization process for AWS. Ensuring compliance with the outlined terms and conditions is crucial for maintaining security and avoiding any potential issues during testing.

For those who may encounter questions or require assistance while managing their AWS account, including navigating permissions or contacting the right departments, I recommend referring to this comprehensive guide on Amazon Web Services customer support: Amazon AWS Customer Service.

It provides direct support numbers and resources tailored to resolving issues efficiently. Additionally, if vulnerabilities or other concerns arise during penetration testing, adhering to the requirement of contacting aws-se...@amazon.com within 24 hours is critical to ensure swift action.

Best regards,
Miguel Capmartin
Specialist in IT Compliance and Security