Ins-10102 Installer Initialization Failed

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Xiaoqi Hauge

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Aug 4, 2024, 9:33:14 PM8/4/24
to avhucsihou
OUIthrows one of the following errors:

1. Cause - An unexpected error occured while initializing the Installer. Action - Contact Oracle Support Services or refer logs Summary - [INS-10002] Inventory initialization failed



oraInstall_.err log shows:




2. SEVERE: [FATAL] [INS-10102] Installer initialization failed.

CAUSE: An unexpected error occured while initializing the Installer.

ACTION: Contact Oracle Support Services or refer logs

SUMMARY:

- [INS-21003] Installer has detected that an invalid inventory pointer location file was specified..



oraInstall_.err log shows:


In this Document

SymptomsChangesCauseSolutionReferences

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I have installed the 64bit 12c server on a Windows Server 2012 R2 machine. I had the installation create a new user named "oracle". Now I need to install the 32bit 12c client on the same machine due to an application on the server that doesn't support the 64 bit client. When I try to install the 32bit client, a console window comes up for a few seconds then goes away and an error window pops up. The error says "[INS-10102] Installer initialization failed." and when I click the details button, it says "[INS-10002] Inventory initialization failed". I checked the install log and it ends with the following:


[ECA-6431] - End Entity Profile field validation should not allow empty fields

[ECA-6439] - GeneralPurposeCustomPublisher test command shows error message with empty path

[ECA-6443] - clientToolBox OCSP GET does not work with TLS connections

[ECA-6461] - Regression: Cannot enroll in Public Web

[ECA-6463] - Fix CrmfRequestTest.test12ServerGeneratedKeys

[ECA-6467] - Null pointer exception when enroling with EC in RA web

[ECA-6471] - Regression: It's only possible to add partitions to the first approval step

[ECA-6481] - Base64 decoding fails with BC v1.59

[ECA-6509] - XStream 1.4 lib requires JDK8

[ECA-6535] - EST not working on local CA when a peer connection to a VA is present

[ECA-6537] - EST: in EST profile Certificate Profile field not updated automatically when End Entity profile field is changed

[ECA-6542] - EST Aliases fail to add values for future keys

[ECA-6547] - Regression: Approval requests cannot be edited

[ECA-6556] - EST certificate profile and default CA is stored with name instead of ID

[ECA-6587] - No End Entity Profiles selected when viewing Role in Basic Mode after upgrading

[ECA-6603] - EST - Enroll with username/password not working through external RA

[ECA-6622] - CAA Issuance fails for domains where both issue and issuewild records exist in a certain order

[ECA-6624] - PeerConnectionTest.publishCertificate fails with database protection enabled

[ECA-6625] - Regression: Statedump and Database CLI doesn't work on with JDK8

[ECA-6633] - CMP: check if extraCert is active does not consider if it is notified about expiration

[ECA-6638] - Crypto Tokens are re-created and activated every time cache is reloaded


[ECA-6212] - Add support for SHA3 signature algorithms

[ECA-6512] - CMP Vendor mode: ability to issue multiple certificates authenticated by the same Vendor certificate

[ECA-6577] - CMP ability to select CA certificates to add to caPubs in CMP responses (multiple order defined)

[ECA-6601] - CMP ability to select CA certificates to add to extraCerts in CMP responses (multiple order defined)


[ECA-6434] - CMP Vendor mode: Ability to have different requestDN from VendorCert DN where request DN lacks extract username component

[ECA-6435] - CMP Vendor mode: Ability to have different requestDN from VendorCert DN

[ECA-6440] - ExternalCommandCertifciateValidator to call external scripts only

[ECA-6460] - Upgrade EJBCA to BC 1.59

[ECA-6536] - Info-loggning for incoming and outgoing EST requests

[ECA-6540] - EST: improve help messages in EST alias

[ECA-6541] - EST/CMP/SCEP configuration should use password field

[ECA-6558] - Make EST be displayed in a nice way Enterprise vs Community

[ECA-6569] - Documentation: clarify steps to renew OCSP certificates

[ECA-6573] - Update CustomerLdapPublisher1

[ECA-6574] - Add documentation links to CMP and EST aliases pages

[ECA-6631] - CMP: find registered end entity by DN if username (extracted from DN) is not found

[ECA-6632] - CMP: don't include trust anchor in extraCert certificate list to verify


[ECA-6470] - Regression: Editing of approval profiles with multiple steps is broken

[ECA-6472] - Approval Requests with view rights don't turn up under the pending tab

[ECA-6490] - All approval partitions are visible when approving in the CA GUI

[ECA-6495] - EC Validator doesn't recognize keys with "EC" as algorithm

[ECA-6496] - RA Web, improve session re-authentication checks

[ECA-6498] - Minor security issue

[ECA-6504} - Null Pointer Exception when opening executed approval in Admin GUI


[ECA-6086] - Document CAA IODEF limitations

[ECA-6120] - Document that CAA Validator requires TCP ports to be open in firewall

[ECA-6187] - clientToolBox. SCEPTest compares the wrong types in responses

[ECA-6199] - AdminWeb: Partitioned approval "Request has been executed"

[ECA-6222] - Public key exponent min value can be larger than max value for the RSA Key Validator.

[ECA-6223] - Possible to enter negative values in all numerical fields in RSA Key Validator

[ECA-6236] - Titles "Import CRL" and "Basic Functions" are not localized

[ECA-6237] - Display bug in Certificate Profile viewing

[ECA-6238] - GUI: Unknown language keys found in Audit Log

[ECA-6264] - Fix javadoc compilation errors

[ECA-6326] - Error when listing tokens on a HSM

[ECA-6330] - Error if default OCSP responder is set to NONE

[ECA-6345] - EJBCA Certificate Enrollment Error page

[ECA-6348] - when trying to navigate RA Web nothing happens (Blank page). Error message occured in logs

[ECA-6371] - Status labels not localized in "Protocol Configuration"

[ECA-6374] - ECC Key Validator shows incorrect label

[ECA-6376] - Add fields in Partitioned Approval results in java.lang.NullPointerException

[ECA-6388] - RA Web: Role Members issued by External CAs states "Unknown CA"

[ECA-6391] - CT Log Lifetime table accepts negative values

[ECA-6392] - Supervisor does not have access to certificate in audit log

[ECA-6417] - MAXFAILEDLOGINATTEMPTS in ExtendedInformation can be saved as a string if set via WS

[ECA-6421] - Regression: System Config cannot be saved, NPE

[ECA-6422] - Google Ct Policy is reset after flushing cache and saving

[ECA-6424] - Clicking on Add End Entity(request) in Approve actions page results in Internal Server Error

[ECA-6427] - Misplaced null check in EST operations session bean

[ECA-6429] - Regression: NPE in Admin GUI editing CVC CA that was created before validators

[ECA-6433] - RA Web: End Entity status change doesn't work from external RA

[ECA-6442] - Add dummy AlwaysAllowAuthenticationToken.InternalMatchValue in order to deserialize expired approval requests

[ECA-6445] - Upgrade of CAA Validator not triggered when ValidatorBase changed

[ECA-6449] - All form fields in End Entity Profiles page should have auto-complete disabled


New Feature

[ECA-4220] - Support for EST protocol

[ECA-4650] - GUI: View functionality for default certificate profiles

[ECA-5869] - Add links to an End Entity's certificates in the RA EE Search page.

[ECA-5870] - Allow for EE status change from the RA

[ECA-5997] - StateDump Validators

[ECA-6051] - Add post-processing to Validator framework

[ECA-6083] - In the Create CA screen, add a warning to each key in the crypto token that is already used by another CA

[ECA-6279] - Add GUI support for CAA misissuance reports w. IODEF

[ECA-6280] - Add WS IODEF support in backend for CAA misissuance reports

[ECA-6293] - Implement datatype for IODEF

[ECA-6313] - Use XML converter for IODEF types

[ECA-6315] - Support for CVC certificate extensions

[ECA-6383] - Support for FIPS 201-2 PIV FASC-N subjectAltName

[ECA-6404] - Include CMP Transaction ID in the log of CMP Proxy

[ECA-6425] - Password generator in clientToolBox

[ECA-6447] - Add a configurable whitelist to external validators

[ECA-6455] - Write documentation for EST


Improvement

[ECA-3838] - Move DummyApprovalRequest into a test module

[ECA-3844] - Move all CRUD methods from CAData into CaSessionBean

[ECA-4476] - Name constraints should be validated before approval request gets added

[ECA-6155] - Make "treat lookup failure as permission to issue" configurable for CAA lookups

[ECA-6229] - Clean up unused language keys

[ECA-6246] - Introduce protocol configurations in system config

[ECA-6247] - Deny access to disabled protocols globally

[ECA-6249] - Modular Protocol Configuration to the RA over Peers

[ECA-6257] - Code clean up in RA Preferences.

[ECA-6285] - Improve comment about 'web.errorpage.notification' in 'web.properties.sample'

[ECA-6286] - Standard Date/Time examples for the logs

[ECA-6291] - Language files clean up, sorting "Mostly Configuration Module"

[ECA-6329] - OcspKeybindings should display active status

[ECA-6331] - Refactoring "HELPER" message keys in language files

[ECA-6333] - Document modular protocol configuration

[ECA-6366] - Add jboss-deployment-structure for BC provider on Oracle JDK for external RA SCEP server

[ECA-6367] - Add a constant for key purpose 0, defaultKey

[ECA-6368] - Remove old unused help links

[ECA-6369] - Change default OCSP signature algorithm to use SHA-256

[ECA-6370] - Update 'second' CSS style according to 'default' one

[ECA-6377] - Move profile ID constants into the correct classes

[ECA-6379] - Old list of Role Members is used when an Approval Request is created

[ECA-6396] - Specify Bouncy Castle provider explicitly for audit log verification

[ECA-6402] - Add test for expiration year filtering of CT Logs

[ECA-6405] - Notify user when RA is offline

[ECA-6407] - Modular protocol configuration over Peers using access rules

[ECA-6409] - Internal Key Bindings page throws exceptions when there's a crypto token error

[ECA-6410] - Modular protocol configuration improvements - Implement servlet filter

[ECA-6418] - Improve error handling for CV certificates

[ECA-6423] - Add Javadoc for CaConstants

[ECA-6428] - Modular protocol configuration improvements - UI, Configuration

[ECA-6430] - Custom CVC extensions in link certificates

[ECA-6432] - Improve error message to distinguish between client and server cert in peer connector

[ECA-6446] - Add a system configuration value for enabling External Command Validators

[ECA-6452] - "External Command" text frame in External Command Certificate Validator should be wider

[ECA-6457] - Create an upgrade routine that enables External Scripts (under System Configuration) only if any General Purpose Custom Publishers exist

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