Location and Layout of Southwest Airlines' Terminal at STL

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robert gills

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May 1, 2025, 4:51:13 AMMay 1
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Terminal 2 (T2) is the primary terminal used by Southwest Airlines at St. Louis Lambert International Airport. Located on the south side of the airport, T2 is an older terminal that has undergone several renovations and upgrades to better accommodate the growing number of passengers flying with Southwest. It is also home to several other airlines, including Allegiant Air and Spirit Airlines, making it a busy terminal for low-cost travel.

Upon entering Terminal 2, passengers will notice a straightforward layout designed to provide easy access to check-in counters, security, and the gates. The terminal is divided into two main levels:

  1. Ticketing and Check-in (Level 1): This level is where passengers can check in for their flights, drop off baggage, and complete any necessary travel documentation. Southwest Airlines features a large, open check-in area with a high ceiling, offering passengers plenty of space to complete their check-in process without feeling cramped.

  2. Gates and Security (Level 2): After check-in, passengers can proceed to the second level for security screening, where TSA agents ensure that passengers meet safety and security requirements before heading to their gates. Level 2 is also home to the boarding gates for Southwest Airlines flights, along with seating areas, concessions, and other amenities to keep passengers comfortable while they wait for their flight.

Check-in Process for Southwest Airlines at STL

Southwest Airlines is well-known for its straightforward, user-friendly check-in process. Passengers flying out of STL can complete their check-in via several methods:

  1. In-person at the Check-in Counter: For passengers who prefer to check in with a Southwest representative, the airline’s counters are located on Level 1 of Terminal 2. The friendly staff can assist with ticketing, baggage check, and any questions about your flight.

  2. Self-Service Kiosks: For a quicker and more efficient check-in, passengers can use the self-service kiosks available throughout the terminal. These kiosks allow travelers to check in, print their boarding passes, and even tag their own bags before dropping them off at designated counters.

  3. Online Check-in: Southwest Airlines offers a 24-hour online check-in process via its website or mobile app, allowing passengers to check in from the comfort of their home, hotel, or even en route to the airport. This process eliminates the need to wait in line and streamlines the airport experience.

  4. Mobile Check-in: For those who prefer using their mobile devices, the southwest terminal stl mobile app offers a seamless check-in process. Passengers can check in, receive their boarding pass digitally, and avoid the hassle of printing a physical copy.

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