Supermetrics suddenly only fetching data for some of YTD

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Kmadsen

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Oct 16, 2017, 5:16:43 AM10/16/17

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Hi. I have a couple of sheets fetching data daily for YTD and ususally have around 10,000-20,000 rows of data. Suddenly all of my sheets can only show around 3,000 rows, in one case I only get data for August-October and another case only January-February although I used to get all data from Jan.-yesterday. I still have my Pro license, so it's not due to expiration. This started Wednesday/Thursday last week and has been like this since. Do you know if this is a bug and when it will be fixed?

Thanks,

Email Support

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Oct 16, 2017, 5:16:54 AM10/16/17

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Hi,

thanks for contacting us. We're looking in to your message and assign the best person to handle your ticket. We'll get back to you as soon as possible.

You may view and respond to the ticket here https://support.supermetrics.com/helpdesk/tickets/10815

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Supermetrics Team

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