Cannot read property "error_info" from undefined.

[Eleas Sanbar]

Hi there, I saw another customer had this same issue but there was no information how to fix it, this one has been blighting us this morning too.

What should I do?

[Email Support]

Hi,

Thanks for contacting us. We're looking into your message and will assign the best person to handle your ticket. We'll get back to you as soon as possible (our usual response time is between 1-2 working days). 

You may view and respond to the ticket here https://support.supermetrics.com/helpdesk/tickets/15788 

While awaiting the answer, you can try to search for the solution from our solution database and support forum at support.supermetrics.com.

Best regards,

Supermetrics Team

supermetrics.com

Twitter: @Supermetrics

Support forum: support.supermetrics.com

Supermetrics Customer Support is open from Monday to Friday. Supermetrics related critical issues have support 7 days a week.

15788:463602

[support]

Hi Eleas.

Just wait - we knew about this in the morning and already have a fix pending publish with Google. It should be available in a couple hours maximum.

(Also we kindly ask that you use our new Forums, these are deprecated - https://support.supermetrics.com/support/discussions)

-Thanks

Supermetrics Team

[support]

Hi!

The fix was just deployed into production - please close and re-open the sheet and verify the issue is now resolved.

On Thursday, February 15, 2018 at 11:31:39 AM UTC+2, Eleas Sanbar wrote: