Facebook Ads error: 'Job Not Started'

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Anna

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Mar 10, 2016, 1:49:34 PM3/10/16
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Hi,

I'm trying to pull in data from the "Facebook Ads" data source, but I'm getting this error:

Error: Query failed due to a 'Job Not Started' bug on Facebook's side.

What does this mean? I don't see that error listed under Facebook's error codes:

I have been able to pull this data in the past, although it has been VERY slow. I usually have to run the query multiple times to get all of the data.

Thank you,
Anna

Mikael Thuneberg

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Mar 10, 2016, 2:00:03 PM3/10/16
to automate...@googlegroups.com
https://developers.facebook.com/status/issues/103729710023017/
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Anna

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Mar 17, 2016, 1:29:35 PM3/17/16
to Supermetrics
Thanks for the info! I tried pulling a smaller timeframe of data and that seemed to work.

Anna


On Thursday, March 10, 2016 at 11:00:03 AM UTC-8, Supermetrics Support wrote:
Hi,

I'm trying to pull in data from the "Facebook Ads" data source, but I'm getting this error:

Error: Query failed due to a 'Job Not Started' bug on Facebook's side.

What does this mean? I don't see that error listed under Facebook's error codes:

I have been able to pull this data in the past, although it has been VERY slow. I usually have to run the query multiple times to get all of the data.

Thank you,
Anna

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