Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included

[Mikael Thuneberg]

It seems this is not possible: https://developers.facebook.com/docs/marketing-api/best-practices/storing_adobjects

If you want to run reports on them, you should archive rather than delete.

On 16 November 2015 at 06:09, Account Sale Stock <acco...@salestock.id> wrote:

Hi, I want to ask something.

When I tried compare my spending cost between Facebook Power Editor and Supermetric, result in Supermetric not included cost for deleted campaign.

Is there any way to included from deleted campaign?

NB : Data in Supermetric similiar to export data from Facebook Power Editor when I unchecked "Include deleted items with delivery".

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[Georg]

Hi,

I have exactly the same problem. Is there any way this will be fixed (by Facebook) and deleted ads will be available in the API?
Also we don´t see a possibility to archive ads, only to delete them.

[Georg]

Also, our Facebook tool account manager guaranteed that the ads are archived not deleted, but I still don´t get them via Supermetrics.

[Mikael Thuneberg]

We display everything that Facebook returns, I don't see a way for us to change the results in this regard.

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[Çağrı Sarıgöz]

Hello there,

We have the same problem, is it still not fixed yet?

[Mikael Thuneberg]

There's nothing we can fix, if you delete ad objects they can't be reported.

To view this discussion on the web visit https://groups.google.com/d/msgid/automateanalytics/987251da-0f0a-49d5-8d0f-875128cae533%40googlegroups.com.

[Çağrı Sarıgöz]

It's possible to see data of deleted ad objects from Facebook Ad Manager but not from Supermetrics, really frustrating.

[Mikael Thuneberg]

It's the same with all 3rd party tools using the FB API.

To view this discussion on the web visit https://groups.google.com/d/msgid/automateanalytics/70b7d917-db52-4108-8fe8-838b2a6b28c7%40googlegroups.com.

[Tj Wilkinson]

Is this still Facebook API limitation still occurring? Our agency wrote us with this suggestion: Not sure if this is still a reporting issue you experience with SuperMetrics via their plugin to the FB API, but we spoke to one of their engineers today and they provided us with the below API workaround that you might want to share with SuperMetrics:

1. Fetching deleted campaigns through API:

Ads manager uses “filtering” to fetch deleted ad sets. Sorry there isn’t any good documentation around this, but there’s a “deleted and archived objects” section here as a start.
https://developers.facebook.com/docs/marketing-api/insights/overview/v2.8

You could also add this filtering at ad set or campaign level with: adset.delivery_info or campaign.delivery_info

2. Defining breakdowns for insights API:
https://developers.facebook.com/docs/marketing-api/insights/breakdowns/v2.8

[allyso...@yahoo.com]

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On Fri, 12/16/16, Tj Wilkinson <tjwilk...@gmail.com> wrote:

Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
To: "Supermetrics" <automate...@googlegroups.com>
Date: Friday, December 16, 2016, 5:01 PM

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included

To: automate...@googlegroups.com
Date: Friday, December 16, 2016, 6:05 PM

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Date: Friday, December 16, 2016, 7:56 PM

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[diag...@yahoo.com]

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Date: Saturday, December 17, 2016, 6:41 AM

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[allyso...@yahoo.com]

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
To: automate...@googlegroups.com

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
To: automate...@googlegroups.com

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Subject: Re: [Supermetrics Help Forum] Facebook Ads Cost : "deleted item with delivery" cost not included
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[jouni....@supermetrics.com]

Hi Tj,

nice tip, thank you! We'll definitely take a look at this.

In the meanwhile, there's something wrong with this forum topic and we have to close it to prevent spam. If you wish to contact us about this subject, please do so at support.supermetrics.com

Best regards,

-Supermetrics Team