WorkCenter question

[Ventura Morcillo]

I came accross this error one time. I could solve it but i don't remember
now what the situation was. I promise to post if something reminds me of.

--

Ventura Morcillo - 34 (9)1 5871092
Dpto. Tecnología
mailto:morci...@initec.es
http://www.initec.es

Ted Saufley <ted.s...@a-dec.com> escribió en el mensaje de noticias
80i47n$se...@adesknews2.autodesk.com...
> Hi Everybody,
>
> There are five users of WorkCenter at our company. Two of us have
> administrative rights. The other three users can only copy out. They have
no
> trouble at all copying files added or checked in by my coworker.
>
> However, when they try to copy out a file that I've added or checked in,
> they get the following dialog box message:
>
> You have no access rights, the checkout has been canceled, or the
> document has
> been deleted from the system for at least one of the selected
documents.
>
> As mentioned, they never have this problem when copying a file added or
> checked in by my coworker. I've compared the settings of my coworker with
> mine and can't discern any differences.
>
> This is very perplexing (not to mention annoying)! Do any of you folks
know
> what's going on?
>
> Thanks in advance.
>
> -Ted Saufley
> CAD Manager
> A-dec, Inc.
>
>

[Debbie Mohorovich]

Ted,
We have seen this happen when a user account becomes corrupt. I would create
another user account for you, using a slightly different name. Setup your
access rights the same as your old user name. Login as this user and import a
document. See if the other users can copy out this file successfully. If so,
I would either delete or disable your old account and use the new one.
Debbie
--
Debbie Mohorovich [Autodesk Support]
WW Support & Services, Autodesk
Discussion Q&A:http://www.autodesk.com/discussion

[Michael Clarkson[Autodesk Support]]

Ted,

If Debbies suggestion does not work then it could be that his NT profile has
become corrupt.
You may wish to try replacing the users profile with one that you know is
working.

Michael Clarkson [Autodesk Suppport]

Debbie Mohorovich <discussio...@autodesk.com> wrote in message
news:3831AC7E...@autodesk.com...

[Ted Saufley]

Debbie,

You're a genius. Your suggestion did the trick. Now is there a way to
transfer ownership of all the documents from the old user account to the new
user account so they're accessible to everybody?

Thanks!

-Ted
Debbie Mohorovich wrote in message <3831AC7E...@autodesk.com>...

>Ted,
>We have seen this happen when a user account becomes corrupt. I would
create
>another user account for you, using a slightly different name. Setup your
>access rights the same as your old user name. Login as this user and
import a
>document. See if the other users can copy out this file successfully. If
so,
>I would either delete or disable your old account and use the new one.
>Debbie
>--
>Debbie Mohorovich [Autodesk Support]
>WW Support & Services, Autodesk
>Discussion Q&A:http://www.autodesk.com/discussion
>

[Debbie Mohorovich]

Ted,
If you created all access rights using groups then there should not be any
problems with other users accessing the documents. The only issue would be that
the new user account does not have owner rights to the documents that he added.
To give owner rights at the user level to the new user, do the following:
Login as admin.
Do a search to bring up all documents you need to change access rights to.
Highlight all documents.
Go to the Info pull-down menu and select Access List.
On the Users tab choose the user name you want to be owner and select Owner.
This will change the access list for all documents selected.
You may have to get creative to search and come up with the correct list of
documents to change. Also, the number of documents you can change at any one
time varies from machine to machine.
Good luck!

Debbie
--
Debbie Mohorovich [Autodesk Support]
WW Support & Services, Autodesk
Discussion Q&A:http://www.autodesk.com/discussion