very disapointed with planix landscape deluxe

[Eric Berloty]

I just bought planix landscape deluxe.

The manual is very poor. This is a very sheep quality.

The software is unable to acquire an image from my scanner. When I try to
download an image captured from my scanner. Nothing appears in the project
windows. The only answer I can get is "error loading image".

I have lost several hours and 52$. I will certainly remember how inefficient
Autodesk's products are. It is not a sufficent answer to propose a refund
when a customer is unhappy about an Autodesk's product.

Probably other customers will share my views.

Eric Berloty

[Keith Sibbert (Autodesk Support)]

Eric Berloty wrote:

Hi Eric,

Could you explain to me the exact steps you take to when trying to place the
scanned image in Landscape. If you are using a Twain32 compliant
scanner/software, you should not have any problems.

--
Keith Sibbert
PSG Product Support, Americas
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion