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Re: License Error[0.1.0020]

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a2pa2p

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Nov 12, 2004, 10:31:08 AM11/12/04
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Hello keestu

I've 3 times exactly the same problem when using
AutoCAD 2004 English version SP1 and SP1a
Windows XP SP1 and SP2
Two different machines
Three different users

User cached the error last time it tried to run AutoCAD.

He told me that he has clicked twice the AutoCAD icon at the Quick Launch Toolbar and suddenly machine rebooted, and then AutoCAD has Error 0.1.0020 and asks for a new authorization code.

" Error (0.1.0020)"
" You have 7 days to submit a new license code..."


So, it seams that something (variables, stack, threads ??) goes wrong at OS level when AutoCAD is launched twice in the same second.

Did you get a solution ?
Best Regards

Alberto Diogo

Cy Shuster

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Nov 12, 2004, 1:08:47 PM11/12/04
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The best result is to match the release of the software with the release of
the OS. If you've upgraded to XP, upgrade to AutoCAD 2005.

Any crash of AutoCAD or the OS can damage any open file, including the
license file.

--Cy--

"a2pa2p" <nos...@address.withheld> wrote in message
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a2pa2p

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Nov 15, 2004, 5:59:08 AM11/15/04
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I had this problem BEFORE install Windows XP Pro SP2 and AFTER and I can replicate it !!

Clicking twice the AutoCAD 2004 icon, two machines always reboot and return error code 0.1.0020. Yet, I've no problem with any other program.

This machines have a 36GB SATA Raptor 10000RPM Western Digital disk, which I believe is "too fast" to manage :))

Despite new features from AutoCAD 2005, I think I will ask user to click only once AutoCAD 2004 icon, because solve this bug would be quite expensive....

Thanks Cy,
Alberto Diogo

Cy Shuster

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Nov 15, 2004, 9:43:57 AM11/15/04
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What setting do you use for documents: single, or multiple? I believe
AutoCAD 2004 lets you choose whether to have an MDI interface (multiple
windows, one session), or single (single windows, multiple sessions).

Perhaps the MDI setting would prevent the problem. (Also, changing to the
network license would prevent it.)

--Cy--

"a2pa2p" <nos...@address.withheld> wrote in message

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a2pa2p

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Nov 15, 2004, 11:44:38 AM11/15/04
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Cy,

I've changed to single sessions and when I clicked twice AutoCAD 2004 icon machine reboot, causing 0.1.0020 error, and once again I was asked to insert a new authorization code.

Before insert a new code, I clicked again twice and AutoCAD opened two different windows. I opened one window and set radio bottom to insert a new code.

After click next... I got a REBOOT causing Error [11.1.6022].

Meaning that something is wrong between AutoCAD license module and Windows XP Pro English both SP1 and SP2.

Since, from this license, I can not ask more licenses via Internet, and additionally I have to justify to Autodesk each new code, I will not perform more tests.


Thanks Cy,
Alberto Diogo

Cy Shuster

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Nov 16, 2004, 12:20:41 AM11/16/04
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OK; sorry that didn't work. I think that it has something to do with the
speed of the CPU, not the hard disk, but you may be right...

--Cy--

"a2pa2p" <nos...@address.withheld> wrote in message

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a2pa2p

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Nov 16, 2004, 5:30:14 AM11/16/04
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I've spoken with a local AutoDesk reseller and we've agreed on:

- uninstall AutoCAD 2004 Eng
- execute RegClean (to be sure that registry is clean)
- defrag disk
- install AutoCAD 2004 Eng and SP1a

Until the end of this week, I will post a new message on this issue.

Cy, thanks for your help,

Best Regards,
Alberto Diogo

a2pa2p

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Nov 18, 2004, 5:57:59 AM11/18/04
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As promised... I've performed Nov/16/04 - 10:30 tasks, rebooting after each step.

However, neither the uninstall/install procedure using Registry Clean from AutoDesk, nor file defragmentation solved the double click problem.

Since this bug does not causes major problems, I'll try to live nicely with it.

NOTE: Registry Clean from AutoDesk does NOT perform a full clean, because after reinstall, both Autodesk License and Authorization Code were NOT asked again !!! How could it be possible ? Where are this files hidden ?

Cy Shuster

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Nov 18, 2004, 6:59:35 AM11/18/04
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Registry Clean works fine; the license is not stored there. By design, the
license files are not removed by an uninstall, because you may have to
reinstall for an issue not related to licensing.

The rule is (generally) that if you install and then uninstall, without
every launching the product, your system is left exactly where it was to
begin with. But files created by launching the product are not removed by
the uninstaller, since they were not put there by the installer. These
include your settings, preferences, and drawings, of course.

For AutoCAD 2004, licenses are here:
"C:\Documents and Settings\All Users\Application
Data\Macrovision\SafeCast\Product Licenses"

For more info: http://www.autodesk.com/activation.

--Cy--

"a2pa2p" <nos...@address.withheld> wrote in message

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Karate Master

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Feb 2, 2024, 3:53:46 PM2/2/24
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Just wanted to bump this thread after 20 years to say this worked for me.
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