Ben, in Word you need to apply Shading to the Paragraph rather than to Text (I think this should be the only option when modifying the pgph style).
Why not just modify the help style to size accordingly in HTML?
This can be done and we do it for other customers (for table widths also-here you want a table width of X in PDF but Y in HTML).
Miriam
Miriam Lottner | CEO
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