LAST December, shortly after Labor came to power, Ashley Norman, a 73-
year-old pensioner who is nursed by his wife, Pat, at home says he had
a "queasy feeling" about the security of the carers' allowance and the
$1600 bonus they had received for the past four years.
Norman, chronically ill, was concerned that his wife, who nurses him
24 hours a day, depends on the carers' allowance and was anticipating
the $1600 bonus from the Howard government, would miss out.
Norman was one of hundreds of thousands of pensioners and carers who
were fearful of losing support as the Labor Government vowed to cut
spending to fight inflation.
But he was one who was grimly determined to do what he could to fight
for the benefits for his wife. Although reliant on an oxygen tank
Norman began a letter writing and telephone calling campaign.
He admitted to The Australian yesterday that as time went on and his
seven letters to the Prime Minister received no response, he became
"more aggro".
"Well, who wouldn't?" he asked from his bed yesterday.
As Labor moved to earn a reputation as a "fiscal conservative" and
started to rack up $10 billion in budget cuts Norman became more
insistent and more persistent.
He rang and wrote to his local Labor MP, the PM's office, Jenny
Macklin's office and Joe Ludwig's office. In short, Norman became a
serial pest, the sort of person ministerial offices - and media
offices - can become inured to and turn a deaf ear.
Norman's seven letters to the PM went without a response, but he
managed to penetrate the PM's office and that of Macklin, the Minister
for Community Services, by telephone.
He got a sympathetic hearing but no reassurance that the carers'
allowance and bonus would not be slashed as it was reorganised. The
point of reorganising the payments was to save money and they were
going to be "slashed".
Having no satisfactory response, the pensioner became even more aggro
and decided to go public with his fears and his new understanding that
indeed their allowances would be cut.
On March 7 - almost exactly three months since Norman began his dogged
campaign from his modest suburban home - The Australian published the
story, after confirming from Government sources that the benefits were
to be slashed.
Norman's campaign had taken off and the first real sign began to
emerge that Labor was having trouble making the transition from an
Opposition and an Opposition leader in election campaign mode to a
functioning Government and a Prime Minister who needed political eyes
and ears everywhere and the ability to delegate decisions.
Norman became an instant media attraction as ABC radio, the Nine
Network and Network Ten pursued the story. The Government's official
response, from Macklin and acting prime minister Julia Gillard - Kevin
Rudd was visiting Papua New Guinea - was that they could not confirm
or deny budget speculation, although reports continued of further
confirmation of the cuts to the allowances.
Macklin said the previous bonuses had been "one-offs" and the changes
would provide permanency and security for carers, but she didn't say
they wouldn't be cut and she didn't say no one would be worse off.
When he returned from the Pacific, Rudd guaranteed no one would be
worse off and went further in parliament on Tuesday vowing no carer
would be a dollar worse off under the new arrangements.
But the Opposition, which had followed Norman's campaign, insisted
that carers needed a lump-sum payment up front because they had come
to rely on it for necessities and had built it into their own budget.
Rudd's image was being damaged, Brendan Nelson's image was being
helped and there was a popular outcry that the budget cuts had been
directed at the most vulnerable in society.
Labor also faced a check after the budget with the Opposition and
media trying to find someone who was a dollar worse off among the
400,000 recipients of the carers' allowances. Having tortured the
Coalition on Australian workplace agreements and Work Choices with
people who were "worse off" the ALP knew the likelihood was high that
there would be sick and disabled people after the budget who were
worse off.
It would put Rudd in a poor light in regard to compassion and social
justice. The issue of carers' allowances was akin to the young and
unprotected exposed to unfair industrial relations laws; voters didn't
have to feel directly affected to feel anger towards the Government.
On the Tuesday night Rudd capitulated after the television news
bulletins and let it be known, officially, that he wouldn't expose
himself to the "worse off" test and the $1600 carers' allowance would
not only be delivered upfront and in a lump sum but also entrenched in
the budget.
Slashed welfare spending, destined to save money, had turned into an
additional budget cost of almost $2billion because Norman had a
"queasy feeling" in his stomach and wouldn't get off the telephone.
There is more to this than just a heart-warming story of determination
and personal success.
If there hadn't been a political failure of attention in the first
place, if warning signs and letters hadn't been ignored, if there
hadn't been sympathetic people in the Government and if Rudd hadn't
felt the public pressure and caved in on his tough leadership on
fiscal conservatism there could have been very different outcomes.
As one former minister pointed out this week: "If you had gone to John
Howard with a proposal to cut carers' allowances he would have said to
just cut your throat."
It's one thing to cut benefits to people on higher incomes and in
better circumstances; it's just plain dumb to cut the carers'
allowance.
Rudd maintains he didn't know about the detail of the cuts and acted
belatedly to fix a major political problem. It's also true that his
sense of control prevented other ministers in his absence from killing
the speculation or the decision.
The fact the cuts leaked to the public, first in the form of Norman
and then the media, has also deeply concerned senior Labor figures.
It's a natural and normal process for long-term oppositions to have
trouble settling in to government but to be railroaded by a 73-year-
old pensioner into reversing budget cuts exposes weakness of political
astuteness and a preparedness to undermine cost savings that has
alarmed some in the new Labor Government.
FOOTNOTE: Norman received a phone call this week from the PM's office
assuring him they had not lost his letters and he received a letter
from Macklin saying she would consider his concerns raised in a letter
he sent on February 19.
On Mar 9, 1:55 am, "Spam Free aus.radio.broadcast.moderated