Drummond Street Services: Director of Services - Queerspace and Complex Care

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Michael Barnett OAM

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Sep 30, 2025, 7:52:31 AM (6 days ago) Sep 30
to AusQueer, Queer Melbourne News
https://www.ethicaljobs.com.au/members/drummond/director-of-services-queerspace-and-complex-care

Director of Services - Queerspace and Complex Care

Drummond Street Services

Job description

  • Full time position 
  • Salary $160k per annum (plus super and company vehicle)
  • Identify as belonging to LGBTIQA+ communities, as well as other communities with whom DS assertively engages such as First Nations People, people with disability, people of colour, public housing residents or people with a lived experience 

DS is committed to the child safety and strictly adheres to the Reportable Conduct Scheme for organisations. The safeguarding and wellbeing of our clients is our core focus. All staff must undergo thorough recruitment process including screening and providing evidence of current Working With Children Check and National Police Check.

About the Role

As an Executive Team Member, the Director of Services, Queerspace and Complex Care, will provide strategic and operational leadership to services across the organisation including, collegiate support, adhering and fostering DS mission, values and culture, regulatory compliance and stakeholder management. Director of Services leads and motivates the operational parts of the organisation ensuring quality standards, budgets and service delivery targets are achieved, and risk is controlled and managed.  

Key Responsibilities include but not limited to:

  • Lead the development, implementation and management of services across the organisation, in particular Queerspace, mental health and complex trauma programs.
  • Support and inspire the Senior Management team across the regions to build place-based responses, with a focus on supporting both established services, and driving the implementation of new programs and services that promote child, youth, family and community wellbeing across a spectrum of universal and targeted early intervention, treatment and recovery orientated services. 
  • Build new partnerships, opportunities and sustainability through income generation and tender writing
  • Lead the implementation and management of a range of evidence-informed services by supporting Senior Managers, Practice Leaders and cross-disciplinary teams to achieve positive outcomes for individuals, families and communities in the regions where we deliver services.  
  • Provision of inspired, supportive leadership through coaching and mentoring with a focus on the development of service outcomes for clients and community and the quality practice and performance management of staff.

Key Selection Criteria

  • Possess a Social Work or equivalent qualification, along with other training and experience related to management of community service organisations.
  • A minimum of five years Management experience in the family and community service sector and cross-disciplinary teams.
  • A Leadership and/or Management post graduate qualification would be an advantage 
  • A minimum of three years’ experience in the managing programs for LGBTIQA+ communities.
  • Ability to contribute to organisation including culture, people, research, best practice and sustainability including income generation. 
  • Strong leadership skills and ability to support the development, implementation and management of services and programs.
  • Identify as belonging to LGBTIQA+ communities.

Please contact Karen Field on 9663 6733 or karen...@ds.org.au using the subject line: Director of Services - Queerspace and Complex Care enquiry via EthicalJobs to discuss your application further.

Please review the position description attached which outlines the full list of responsibilities and key selection criteria.

Application process

Please submit your application via the "Apply Now" link below. All applications will be directed to our careers portal – Director of Services, Queerspace and Complex Care.

All applicants must include a resume and with a cover letter addressing all the key selection criteria for the position.

Applicants shortlisted for an interview will be required to provide evidence of their qualifications during the interview process.

Suitable applicants that apply before the closing date will be offered an interview.

Apply now

Applications for this role will take you to the employer’s site.

Drummond Street Services's logo
Apply now

Applications for this role will take you to the employer's site.

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Job Summary

Drummond Street Services
PD-Director of Services Queerspace and Complex Care_21092025.pdf
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