Whatmough
Shane Laker
I am considering purchasing the Whatmough performance speakers p31, p06,
fx2, and the Typhoon. I have listensd to and compared them to others and
like what I hear. I have only just subscribed to this and aus.hifi
newsgroups and am a little concerned as to the negative undertones towards
these speakers on the groups. What are the good/bad experiences you have had
with Whatmough speakers? I am just building up my first home cinema and have
the Denon AVR 3802 and DVD 2800.
Thanks in advance
Shane
BB
& takes time to audition speakers (esp. packages) and
find what you like.
These are made overseas so may not be as good as the ones made here.
However, they are made to Whatmough standard so should not be too bad.
BTW, which speaker packages have you listened to?
Have you tried Krix, Sonique, Aaron, Richter, etc... VAF are good too?
"Shane Laker" <sla...@bigpond.com> wrote in message
news:Xuw38.78044$HW3....@newsfeeds.bigpond.com...
John Matheson
series.
"BB" <bb...@optusnet.com.au> wrote in message
news:3c4ec296$0$17695$afc3...@news.optusnet.com.au...
BB
Shane, If you like the sound & fits in your room, budget then go for it.
You may like to try them at home first, depends on the dealer.
"John Matheson" <jmat...@adelaide.on.net> wrote in message
news:3c4f...@duster.adelaide.on.net...
Gordon
I had an opportunity to listen to the p31 in comparison to some Tannoy s8
some weeks ago. I eventually chose the Tannoys in part because they match my
centre channel but mainly because their performance was more uniform over
the whole spectrum . The p31 had the most stunning bass and at low levels
the mid and top were very open but as the volume was advanced the sound
became bright and harsh and would have become very unpleasant in long term
listening.
I don't believe that the p31 is intrinsically that bad a speaker : they were
driven by a nasty Yamaha ht amp which is bright in it's self and I later
discovered that whilst the speakers spiked the spikes were loose and this
can contribute to the sort of sound I heard .I would say that properly set
up , with ancillaries of at least the calibre you suggest then the p31 may
well provide stunning performance if still a little on the bright side. The
p31 were beautifully finished .
Gordon
"Shane Laker" <sla...@bigpond.com> wrote in message
news:Xuw38.78044$HW3....@newsfeeds.bigpond.com...
Shane Laker
> BTW, which speaker packages have you listened to?
> Have you tried Krix, Sonique, Aaron, Richter, etc... VAF are good too?
>
also had a listen to Sonique and JM Labs however they were at two different
stores and some time ago. The Sonique were good but I think the P31's had
that something extra and are VERY well made, I can't believe this decision
is so difficult. If I was only spending $500 I wouldn't care as much but
this is going to be a long term purchase. VAF get good raps on this list,
where can they be auditioned in Brisbane?
Shane
Shane Laker
Marky <poo...@alphalink.com.au> wrote in message
news:3c4f...@news.alphalink.com.au...
> which Sonique did you audition? 5.5SE?
Yep, good speakers, but I think the P31's ha d a fuller/larger sound. Very
difficult to tell without an A/B test. Hmmm, I have just had a great idea
for a business.....
BB
listened to them at Reg Mills a while but sadly Reg Mills don't sell them
any more.
"Shane Laker" <sla...@bigpond.com> wrote in message
news:OpS38.78877$HW3....@newsfeeds.bigpond.com...
David Yates
The P31's are great sounding speakers but be careful with Whatmough's
after sales service. I bought the entire Performance surround package
only with larger rears than the fx2 you are after and after they had
sold them to me I went back to them with an issue I was having and
they weren't interested at all, infact they were quite rude about it.
Just so you know, be careful about your choice.
Regards
David
"Shane Laker" <sla...@bigpond.com> wrote in message news:<Xuw38.78044$HW3....@newsfeeds.bigpond.com>...
Shane Laker
What issue did you have?
Kaanage
> after sales service. I bought the entire Performance surround package
> only with larger rears than the fx2 you are after and after they had
> sold them to me I went back to them with an issue I was having and
> they weren't interested at all, infact they were quite rude about it.
Err, you're not the guy mentioned in Colin's AVL column who used the
loudness button to bottom out his speakers are you?
Keith
What was the issue you had, was it with us or a dealer of ours?
We actually pride ourselves on providing axtraordinary aftersales service.
If you somehow found contrary to this, please give me a call and see if we
can make it up to you? I promise we will never leave a customer with a
legitimate issue out in the cold.
Cheers, Keith Johnstone.
Whatmough Monitors,
1352 Ferntree Gully Rd,
Scoresby 3179
Tel; 03 9764-2111
"Shane Laker" <sla...@bigpond.com> wrote in message
news:xxs58.82489$HW3.1...@newsfeeds.bigpond.com...
David Yates
emailing Colin directly and bought the P30's in the burnt cherry
around the time the P31's came out. I made it very clear at the time
that I chose them mostly based on the way they looked. I mentioned
that I had heard the VAF DC-X which were considerably cheaper and
didn't really find one to be better than the other but I was preparded
to pay the extra purely for the way they looked.
I also mentioned the fact that I would like to buy a full performance
(Pxx)based surround setup at the time so I could match the aesthetics
all round.
I was very happy with them when they arrived and used them for 2 or 3
months before I emailed back to enquire about purchasing matching
P10's and a P5.
The P5's were no longer in stock and the 6's didn't come in burnt
cherry anymore so after several attempts to try and find out any way I
could get hold of a matching centre with no success, I had to settle
for the fact that the P06 centre would look slightly different.
The P10's however were in stock and I again verified that they were
indeed burnt cherry so they would match my P30's and Colin confirmed
that they would.
When I received them I was horrified to find that the P10's didn't
visually match the P30's at all, I opened the box in front of a friend
who hadn't yet seen how good my P30's looked and he laughed when he
saw them and found out how much I had paid. The colour difference
(although apparently still burnt cherry) was quite noticable but that
I could live with, the worst thing was the bevels around the front of
the speakers which I liked so much on the P30's were not in wood
veneer and flush finished like on the P30's but a cheap looking
plastic finish instead with large ridges all around the bevels.
Naturally I took them straight back to the dealer I bought them from
(I hadn't even got them home) and he said because I'd done the deal
directly with Whatmough I would have to wait until Monday to talk to
Colin again.
So I emailed Colin Monday and asked him what the story was, he
explained that some of them were made that way and some weren't and
some people prefered it that way. I said that I would have like to
have been told that the physical appearance was so different seeing as
that was the main reason I bought them, and that I actually found them
to be an eye sore rather than pleasing as were my P30's, he basically
said bad luck and stopped responding to my emails.
I had also mentioned that I found the P06 centre I had purchased to be
less cosmetically different and that I would prefer P11's in the same
beach colour, the local dealer came back with a ridiculous quote on a
changeover price that he said had been determined by Colin, something
like $600 from memory. I could probably get a better price from cash
converters, if the 10's didn't look so cheap that is, I can see why
Colin didn't want them back.
I think based on my selection criteria, that was cleary stated many
times right from the beginning, that I received bad customer service.
When I get a chance I will offload these speakers and hopefully find
myself a matching set of five from a dealer that cares.
I don't plan to be stung again.
"Keith" <kei...@ihug.com.au> wrote in message news:<10124844...@bugstomper.ihug.com.au>...
David Yates
kaa...@hotmail.com (Kaanage) wrote in message news:<7816fbf3.02012...@posting.google.com>...
Michael Perkins
very important, which is why I chose to look elsewhere for my new
speakers.
I too was intersted in purchasing Whatmough until I read your original
reply.
Thanks again
david...@wmc.com (David Yates) wrote in message news:<9cf5a840.02020...@posting.google.com>...
Keith
Give me a break!
Fistly, the P10s you speak of are not finished in plastic. The wood
veneering of the edges simply evolved from the painted edges, the speaker
otherwise is identicle. Note painted, NOT plastic. You are unlikely to find
any other speaker near the P10s price with hand veneered edges, most are
painted in the same manner as the P10s you spoke of. This technique is used
by most of the major speaker makers around the world. You wanted P10s which
have been out of production since March 2001, we did our best to help you
out, at a great price I might add.
I challenge you to find a better finished speaker anywhere near the price.
We have always made very classy cabinets, ask around. Even our oppostition
will agree.
You didnt mention the heavily braced cabinet, the Solen Polypropylene
capacitors as opposed to cheap electrolytic caps found in many other
speakers, "possibly the ones you will replace the P10s with"? You didnt
mention the quality Audax and Focal drivers, the quality acoustic foam
instead of cheap "Tontine", the hardwired crossover network or the air cored
inductors manufactured in house. Of course you didnt mention the great deal
you recieved.
So David how did they sound, did you actually plug them in?
Compare the P10s to any other speaker anywhere near the same price, some may
only be finished in vinyl not even wood. Others will simply be a square box
and others might have gaps in the cabinet edges that you can poke your
thumbnail into. These are the bad ones of course, there are some lovely
cabinets out there too, "Hi Phil". But I must say you are way out of line
on this one.
David, take a step back for a moment. We did not aquire the reputation that
we have by ripping customers off and making dodgy products.
The Whatmough name has always been associated with very high quality speaker
products and always will be.
Cheers, Keith Johnstone...
Whatmough Monitors.
"David Yates" <david...@wmc.com> wrote in message
news:9cf5a840.02020...@posting.google.com...
Dale
as a potential customer i found the aricle written in aus hifi mag several
months ago to reveal a somwhat arrogant attitude from whatmough towards
their customers.
as is always the case, you just never know, and an article is different from
face to face. i also like to give folks the benefit of the doubt. but after
reading the way you just addressed this fella below it begins to re-inforce
my previous feeling.
dale
--
Please remove "NOSPAM" when replying via email.
"Keith" <kei...@ihug.com.au> wrote in message
news:10138709...@bugstomper.ihug.com.au...
David Yates
Perhaps you do need a break!
I simply stated the facts, no, I didn't provide an advertisement with
the specifications of the speakers.
I am happy with the way they sound as previously stated, but as
previously stated, this was not of paramount importance to me as there
are many good sounding speakers around, the look of them was. Perhaps
you should go through and read my post again.
I feel that by attacking me you have just given another example of
your poor customer service, only this time in a far more public forum.
Thanks for your time
"Keith" <kei...@ihug.com.au> wrote in message news:<10138709...@bugstomper.ihug.com.au>...
Keith
Why take the word of a stranger? David Yates without checking it out for
yourself?
David is not telling the whole story, are you David?
You didnt mention the "Rock Bottom" price that Colin offered the P10s to you
for, on the understanding that they were a superceded and deleted model.
For whatever reason, this is one unhappy customer (Unjustified as it is).
The nature of these groups is such that anyone with a bee in their bonnet
will get on it and "Rant and Rave". All the happy Whatmough customers are
probably having too much fun with their systems to be involved in this
**%*$$#$&*%#!#!@$63!@$!$
BTW, Whatmough Monitors were voted Australian Manufacturer of the year, 2001
by Audio Video Lifestyle Magazine along with our Magnum Surround speaker
system that was voted AV speaker system of the year under $2000. Could the
experts be wrong? I doubt it.
To be fare to all, most of all yourself at least check us out. It would be
a shame to deny yourself the opportunity to experience our wonderful
products on the grounds of what is happening here. We all know you cannot
please everyone all of the time, thats just the way it is.
Give me a call if you like and I am sure you will find David is WRONG!
Cheers, Keith Johnstone.
Whatmough Monitors
03 9764-2111
www.whatmough.com
"Michael Perkins" <mper...@perthmail.com> wrote in message
news:5f91cbce.02021...@posting.google.com...
Jamie
magazine, donates speakers for competitions in that magazine, and advertises
in that magazine suggests quite a bit of bias, and I'd be surprised if he
didn't get the award. The same goes for Def Tech and Home Theater magazine
in the states. It's quite obvious that most audio magazines operate on a
"you scratch my back and I'll scratch yours" policy.
I don't think anybody with any audio knowledge takes any notice of magazine
awards.
Finally, the customer is always right, and no one wants to deal with someone
who is argumentative with or abuses any of their customers. In my mind,
there shouldn't be such a thing as an unhappy customer. If the customer is
unhappy with the product, work with the customer to solve their problem even
if you take a small loss (which I doubt in this case), or refund their money
and take the product back. One small loss is recuperated many times in
repeat business and referrals. One unhappy customer can cost you many times
the profit you made from them.
"Keith" <kei...@ihug.com.au> wrote in message
news:10141268...@bugstomper.ihug.com.au...
Gordon
sales training manual unfortunately the real world just doesn't work that
way and you find yourself in a situation like the one here ,where to remain
quiet and let the customer make his comments without putting your side of
the story could prejudice at least part of your business.
Their are certainly ways of putting ones point forward and arrogance and
rudeness are of little help to anyone .
Obviously the rest of us listening in on this argument can never really know
exactly what happened but if David wants to air his experiences on the NG
then Whatmough certainly have the right of reply. I didn't find Keith's
replies particularly arrogant but then I am Scottish and from the Ivor T
school of Hi-fi sales :).
Gordon
"Jamie" <nos...@nospam.com> wrote in message
news:UjAc8.21072$N31.1...@ozemail.com.au...