On 6/03/2022 6:38 pm, Grumpy Tech wrote:
> On 6/03/2022 5:26 pm, Yosemite Sam wrote:
>> On 6/03/2022 3:23 pm, Grumpy Tech wrote:
>>> On 6/03/2022 1:50 pm, keithr0 wrote:
>>>> On 6/03/2022 12:00 pm, Yosemite Sam wrote:
>>>>>
>>>>> My phone no longer comes up in windows explorer so I can transfer
>>>>> files. I've tried every fix I can find on the net to no avail.
>>>>> Driver Booster Pro
>>>>> [
https://www.iobit.com/en/driver-booster-pro.php] tells me I have
>>>>> the latest driver installed and there's a download called MTP
>>>>> porting kit, but it seems redundant but I tried it anyway. and of
>>>>> course I have tried driver update in device manager both auto and
>>>>> manual methods. does anyone know something I can check in windows
>>>>> that is causing the problem?
>>>>>
>>>>> pics:
auslink.info/mtp
>>>>>
>>>>>
>>>> The message indicates that the driver that you have is not the one
>>>> that Windows wants to see.
>>>
>>> Probably caused by the malware he has installed to "update" his
>>> drivers.
>>
>>
>> no
>>
>
> I'd say yes more than likely. Probably installed a generic usb driver
> and now will not load.
no, the problem existed before I used it.
> IOBIT is NOT good for your machine.
why? it has always been good in keeping the drivers up to date
>
>>>>
>>>> Maybe this will help (or not)
>>>>
>>>>
https://nerdschalk.com/moto-g-drivers-download-adb-fastboot/
>>>
>>> Initial step would be to see if there is a previous driver in device
>>> manager.
>>
>>
>> there is none
>>
>>
>>>
>>> He states it works on another machine so check the driver on that
>>> and compare.
>>>
>>>
>>>
>>
>> I'll check what driver is there and copy it
>>
>>
> That may or may not work depending on it's dependencies.
here is device manager from the backup PC.
http://auslink.info/mtp/backup_devman.png
you'll notice that the phone comes up under the "portable devices"
heading, a classification that does not appear on the main machine!?
does this give you any clues?