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speaking of Telstra

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z1

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Jan 6, 2010, 2:07:52 AM1/6/10
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mate of mine is moving house on friday so informed Telstra according for
disconnect and reconnect then.

so today looses his ADSL [non-Bigpond] by telstra mistake and to have
the mistake fixed now want $140 for a re-connect.

amazing !

SolomonW

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Jan 7, 2010, 4:06:21 AM1/7/10
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Plenty such stories.

That is why I left them.

Superman

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Jan 7, 2010, 7:12:31 AM1/7/10
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Contact the TIO

The TIO's office hours are 9am to 5pm Monday to Friday, Australian
Eastern Standard Time (Victoria and NSW time)
Telephone � 1800 062 058 for enquiries and complaints
Free from a landline; standard mobile call rates from a mobile

from: http://www.tio.com.au

--
rgds,

Pete
=====
http://pw352.blogspot.com

"We stopped the boats coming. The facts speak for themselves. People knew where we stood. We didn't try to be all things to all men. Look, our policy worked. There was no need to alter it" - John Howard

"Our journalists are finally noticing the elephant in the room. Rudd has given us grocery watch, fuel watch, a national dept our children will still be paying, an ETS scheme that will further bankrupt the nation without making an iota of difference to global warming. Rudd is all spin and no substance. Even worse, he expects to fool all people all the time." - media comment

"I don't care what you f__kers think!" - The Hon Kevin Rudd MP, Prime Minister of Australia

SolomonW

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Jan 9, 2010, 7:58:20 AM1/9/10
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On Thu, 07 Jan 2010 12:12:31 GMT, Superman wrote:

> On 7/01/2010 8:06 PM, SolomonW wrote:
>
>> On Wed, 06 Jan 2010 18:07:52 +1100, z1 wrote:
>>
>>
>>> mate of mine is moving house on friday so informed Telstra according for
>>> disconnect and reconnect then.
>>>
>>> so today looses his ADSL [non-Bigpond] by telstra mistake and to have
>>> the mistake fixed now want $140 for a re-connect.
>>>
>>> amazing !
>>>
>> Plenty such stories.
>>
>> That is why I left them.
>>
>
> Contact the TIO
>
> The TIO's office hours are 9am to 5pm Monday to Friday, Australian
> Eastern Standard Time (Victoria and NSW time)
> Telephone � 1800 062 058 for enquiries and complaints
> Free from a landline; standard mobile call rates from a mobile
>
> from: http://www.tio.com.au

It is too late now, I went to Optus because Telstra service was so bad.


SG1

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Jan 9, 2010, 6:33:23 PM1/9/10
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"SolomonW" <Solo...@nospamMail.com> wrote in message
news:R3%1n.11872$0a2....@newsfe21.ams2...

Thinking of frying pan & fire???????

>
>
>
>


Rob

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Jan 9, 2010, 7:18:39 PM1/9/10
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Next door went from Optus to Telstra. Same thing

SolomonW

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Jan 10, 2010, 7:23:06 AM1/10/10
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I do have some complaints about Optus but their service to me has always
been very good.

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