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NBN ftthome?
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lindsay
Oct 17, 2023, 2:50:57 AM10/17/23
to
all: Been with a fixed wireless provider (Uniti) 100down/40up for the
last 6 years. Been great until recently. I've discovered they've sold
all their NBN customers (15,000) to Aussie Broadband, and after going
through several owners, they are now owned by some joint in the USA. And
it shows..
Had an issue with poor speeds around a month ago, rang 'em 4 times, inc
55 mins on hold, they failed each time to fix it. Sent an email and a
week later, they reply stating they have done some adjustments and all
should be fine. Hahahaha it's worse. now 40 down 3 up. Had enough.
Paying full price for 1/2 speeds. not much longer.
so, after the background, I have a question or two re NBN fibre to the
home. (planning on 250/25...)
1: I presume the fibre is run up the conduit from the pit in the
naturestrip, to a point somewhere on an external wall, and then from
there into the house, terminating on some sort of wall plate where a
modem/access point(?) is then plugged into?
2: Do I have any say as to where this wall plate is mounted in the
house? Is it at the closest point to the naturestrip, or can i request
it be installed 20 metres further, towards the rear of the house/my
study? Does it need to be within range of a powerpoint? (See next)
3: it's been said that to keep the internet running through a blackout,,
a UPS is required. No biggie, I have a couple here.. but the access
point needs to be near a powerpoint?
4: currently have issues with wireless networking; namely streaming uhd
video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi router
doesnt have the bandwidth to send a UHD video up the hall and through a
brick wall, and a WIFI 6 has the bandwidth, but not the range. (about 15
metres) A mesh system is obviously the answer. Has anyone had any
experience with Netgear's NF20Mesh gear? Whilst it's not wifi 6E, which
has apparently even shorter range, i'm getting sick of the fail. at one
stage I couldnt even get Kayo happening on the external TV with wifi6...
TIA for any assistance...
last 6 years. Been great until recently. I've discovered they've sold
all their NBN customers (15,000) to Aussie Broadband, and after going
through several owners, they are now owned by some joint in the USA. And
it shows..
Had an issue with poor speeds around a month ago, rang 'em 4 times, inc
55 mins on hold, they failed each time to fix it. Sent an email and a
week later, they reply stating they have done some adjustments and all
should be fine. Hahahaha it's worse. now 40 down 3 up. Had enough.
Paying full price for 1/2 speeds. not much longer.
so, after the background, I have a question or two re NBN fibre to the
home. (planning on 250/25...)
1: I presume the fibre is run up the conduit from the pit in the
naturestrip, to a point somewhere on an external wall, and then from
there into the house, terminating on some sort of wall plate where a
modem/access point(?) is then plugged into?
2: Do I have any say as to where this wall plate is mounted in the
house? Is it at the closest point to the naturestrip, or can i request
it be installed 20 metres further, towards the rear of the house/my
study? Does it need to be within range of a powerpoint? (See next)
3: it's been said that to keep the internet running through a blackout,,
a UPS is required. No biggie, I have a couple here.. but the access
point needs to be near a powerpoint?
4: currently have issues with wireless networking; namely streaming uhd
video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi router
doesnt have the bandwidth to send a UHD video up the hall and through a
brick wall, and a WIFI 6 has the bandwidth, but not the range. (about 15
metres) A mesh system is obviously the answer. Has anyone had any
experience with Netgear's NF20Mesh gear? Whilst it's not wifi 6E, which
has apparently even shorter range, i'm getting sick of the fail. at one
stage I couldnt even get Kayo happening on the external TV with wifi6...
TIA for any assistance...
Ozix
Oct 17, 2023, 6:47:27 AM10/17/23
to
through the existing Telstra PVC pipe. That ended up outside the
laundry, Murphy's Law. But the NBN subcontractor was happy to run it
nearly 10 metres around the corner of house to the lounge room. The NTD
only has 1.2 metre power cable, so had to install it near a power point.
I connect the desktops by ethernet, only use the wifi for mobile phones,
so they are not using up 4G quota while I am home.
Mighty Mouse
Oct 19, 2023, 1:32:39 AM10/19/23
to
lindsay wrote:
> all: Been with a fixed wireless provider (Uniti) 100down/40up for the
> last 6 years. Been great until recently. I've discovered they've sold
> all their NBN customers (15,000) to Aussie Broadband, and after going
> through several owners, they are now owned by some joint in the USA.
> And it shows..
>
> Had an issue with poor speeds around a month ago, rang 'em 4 times,
> inc 55 mins on hold, they failed each time to fix it. Sent an email
> and a week later, they reply stating they have done some adjustments
> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
> enough. Paying full price for 1/2 speeds. not much longer.
>
> so, after the background, I have a question or two re NBN fibre to the
> home. (planning on 250/25...)
>
> 1: I presume the fibre is run up the conduit from the pit in the
> naturestrip, to a point somewhere on an external wall, and then from
> there into the house, terminating on some sort of wall plate where a
> modem/access point(?) is then plugged into?
yes
> all: Been with a fixed wireless provider (Uniti) 100down/40up for the
> last 6 years. Been great until recently. I've discovered they've sold
> all their NBN customers (15,000) to Aussie Broadband, and after going
> through several owners, they are now owned by some joint in the USA.
> And it shows..
>
> Had an issue with poor speeds around a month ago, rang 'em 4 times,
> inc 55 mins on hold, they failed each time to fix it. Sent an email
> and a week later, they reply stating they have done some adjustments
> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
> enough. Paying full price for 1/2 speeds. not much longer.
>
> so, after the background, I have a question or two re NBN fibre to the
> home. (planning on 250/25...)
>
> 1: I presume the fibre is run up the conduit from the pit in the
> naturestrip, to a point somewhere on an external wall, and then from
> there into the house, terminating on some sort of wall plate where a
> modem/access point(?) is then plugged into?
>
> 2: Do I have any say as to where this wall plate is mounted in the house?
> Is it at the closest point to the naturestrip, or can i request it be
> installed 20 metres further, towards the rear of the house/my study?
contractor, and often they will run it to wherever you want
> Does it need to be within range of a powerpoint? (See next)
>
> 3: it's been said that to keep the internet running through a
> blackout,, a UPS is required.
this is my installation under the computer desk ..
https://auslink.info/pics/nbn.jpg
> No biggie, I have a couple here.. but the access point needs to be
> near a powerpoint?
>
> 4: currently have issues with wireless networking; namely streaming
> uhd video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi
> router doesnt have the bandwidth to send a UHD video up the hall and
> through a brick wall, and a WIFI 6 has the bandwidth, but not the
> range. (about 15 metres) A mesh system is obviously the answer. Has
> anyone had any experience with Netgear's NF20Mesh gear?
> Whilst it's not wifi 6E, which has apparently even shorter range, i'm
> getting sick of the fail. at one stage I couldnt even get Kayo
> happening on the external TV with wifi6...
>
> TIA for any assistance...
>
>
Have a nice day!..
Mighty Mouse
Oct 19, 2023, 1:35:04 AM10/19/23
to
Petzl
Oct 19, 2023, 5:21:54 PM10/19/23
to
Type in bottom left search box
Network reset
Then reboot router
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lindsay
Oct 21, 2023, 3:38:57 AM10/21/23
to
On 19/10/2023 4:32 pm, Mighty Mouse wrote:
first of all, thanks to *all* who answered. It is appreciated....
> lindsay wrote:
>> all: Been with a fixed wireless provider (Uniti) 100down/40up for the
>> last 6 years. Been great until recently. I've discovered they've sold
>> all their NBN customers (15,000) to Aussie Broadband, and after going
>> through several owners, they are now owned by some joint in the USA.
>> And it shows..
>>
>> Had an issue with poor speeds around a month ago, rang 'em 4 times,
>> inc 55 mins on hold, they failed each time to fix it. Sent an email
>> and a week later, they reply stating they have done some adjustments
>> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
>> enough. Paying full price for 1/2 speeds. not much longer.
I had a bit of a discussion with them, and after 5 attempts, it's now at
106 down, 32 up. They havent told me the issue is resolved... yet. Happy
enough with that, but it's too late. My problem should have been fixed
in 24 hours, not 5 weeks. SO I'm bailing anyway.
It's now a toss up between Aussie Broadband and AGL. We have our gas,
elec and now solar with AGL, and for 240/25 they suggest $89.00 a month
for the first 12 months, and then goes to $109. Aussie is $109 for 6
months, and then goes to $129 And they have new pricing from mid
November which now makes the 1000/50 plan look nice :-) Maybe worth the
wait to see what AGL does,,,
terminating on a network distribution frame which is full of red-back
spiders :-)
house,, total run from pit would be 25-30 metres. Happy to pay, this
will be the last internet upgrade in my time..
>> Does it need to be within range of a powerpoint? (See next)
>
> yes
>
>>
>> 3: it's been said that to keep the internet running through a
>> blackout,, a UPS is required.
>
> no, it's a battery backup
I look at your pic with great interest... it seems the "battery backup"
is the box on the left with the digital display, the box on the right is
the fibre termination, and the yellow cat (5e?) runs from that to your
chosen router, or whatever your ISP supplied you?
Is the battery backup supplied free of charge? Do you know what
battery/s are inside it?
> this is my installation under the computer desk ..
> https://auslink.info/pics/nbn.jpg
>
>> No biggie, I have a couple here.. but the access point needs to be
>> near a powerpoint?
>>
>> 4: currently have issues with wireless networking; namely streaming
>> uhd video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi
>> router doesnt have the bandwidth to send a UHD video up the hall and
>> through a brick wall, and a WIFI 6 has the bandwidth, but not the
>> range. (about 15 metres) A mesh system is obviously the answer. Has
>> anyone had any experience with Netgear's NF20Mesh gear?
>
> no, but all you need is a wifi extender
Which I have, yet to install as I'm waiting to see how the nbn travels
and with which router...
>>
>>
>
>
first of all, thanks to *all* who answered. It is appreciated....
> lindsay wrote:
>> all: Been with a fixed wireless provider (Uniti) 100down/40up for the
>> last 6 years. Been great until recently. I've discovered they've sold
>> all their NBN customers (15,000) to Aussie Broadband, and after going
>> through several owners, they are now owned by some joint in the USA.
>> And it shows..
>>
>> Had an issue with poor speeds around a month ago, rang 'em 4 times,
>> inc 55 mins on hold, they failed each time to fix it. Sent an email
>> and a week later, they reply stating they have done some adjustments
>> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
>> enough. Paying full price for 1/2 speeds. not much longer.
106 down, 32 up. They havent told me the issue is resolved... yet. Happy
enough with that, but it's too late. My problem should have been fixed
in 24 hours, not 5 weeks. SO I'm bailing anyway.
It's now a toss up between Aussie Broadband and AGL. We have our gas,
elec and now solar with AGL, and for 240/25 they suggest $89.00 a month
for the first 12 months, and then goes to $109. Aussie is $109 for 6
months, and then goes to $129 And they have new pricing from mid
November which now makes the 1000/50 plan look nice :-) Maybe worth the
wait to see what AGL does,,,
>>
>> so, after the background, I have a question or two re NBN fibre to the
>> home. (planning on 250/25...)
>>
>> 1: I presume the fibre is run up the conduit from the pit in the
>> naturestrip, to a point somewhere on an external wall, and then from
>> there into the house, terminating on some sort of wall plate where a
>> modem/access point(?) is then plugged into?
>
> yes
This will be interesting, as the conduit is stuffed with twisted pairs
>> so, after the background, I have a question or two re NBN fibre to the
>> home. (planning on 250/25...)
>>
>> 1: I presume the fibre is run up the conduit from the pit in the
>> naturestrip, to a point somewhere on an external wall, and then from
>> there into the house, terminating on some sort of wall plate where a
>> modem/access point(?) is then plugged into?
>
> yes
terminating on a network distribution frame which is full of red-back
spiders :-)
>
>>
>> 2: Do I have any say as to where this wall plate is mounted in the house?
>
> yes
>
>> Is it at the closest point to the naturestrip, or can i request it be
>> installed 20 metres further, towards the rear of the house/my study?
>
> I think they allow a 10 metre run, then you pay. but depends on the
> contractor, and often they will run it to wherever you want
Cool. I'd like it in my study, which is a fair way from the front of the
>>
>> 2: Do I have any say as to where this wall plate is mounted in the house?
>
> yes
>
>> Is it at the closest point to the naturestrip, or can i request it be
>> installed 20 metres further, towards the rear of the house/my study?
>
> I think they allow a 10 metre run, then you pay. but depends on the
> contractor, and often they will run it to wherever you want
house,, total run from pit would be 25-30 metres. Happy to pay, this
will be the last internet upgrade in my time..
>> Does it need to be within range of a powerpoint? (See next)
>
> yes
>
>>
>> 3: it's been said that to keep the internet running through a
>> blackout,, a UPS is required.
>
> no, it's a battery backup
is the box on the left with the digital display, the box on the right is
the fibre termination, and the yellow cat (5e?) runs from that to your
chosen router, or whatever your ISP supplied you?
Is the battery backup supplied free of charge? Do you know what
battery/s are inside it?
> this is my installation under the computer desk ..
> https://auslink.info/pics/nbn.jpg
>
>> No biggie, I have a couple here.. but the access point needs to be
>> near a powerpoint?
>>
>> 4: currently have issues with wireless networking; namely streaming
>> uhd video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi
>> router doesnt have the bandwidth to send a UHD video up the hall and
>> through a brick wall, and a WIFI 6 has the bandwidth, but not the
>> range. (about 15 metres) A mesh system is obviously the answer. Has
>> anyone had any experience with Netgear's NF20Mesh gear?
>
> no, but all you need is a wifi extender
and with which router...
>
>> Whilst it's not wifi 6E, which has apparently even shorter range, i'm
>> getting sick of the fail. at one stage I couldnt even get Kayo
>> happening on the external TV with wifi6...
>>
>> TIA for any assistance...
Thanks Felix.
>> Whilst it's not wifi 6E, which has apparently even shorter range, i'm
>> getting sick of the fail. at one stage I couldnt even get Kayo
>> happening on the external TV with wifi6...
>>
>> TIA for any assistance...
>>
>>
>
>
Mighty Mouse
Oct 21, 2023, 5:36:39 AM10/21/23
to
lindsay wrote:
> On 19/10/2023 4:32 pm, Mighty Mouse wrote:
>
> first of all, thanks to *all* who answered. It is appreciated....
>
>
>> lindsay wrote:
>>> all: Been with a fixed wireless provider (Uniti) 100down/40up for
>>> the last 6 years. Been great until recently. I've discovered they've
>>> sold all their NBN customers (15,000) to Aussie Broadband, and after
>>> going through several owners, they are now owned by some joint in
>>> the USA. And it shows..
>>>
>>> Had an issue with poor speeds around a month ago, rang 'em 4 times,
>>> inc 55 mins on hold, they failed each time to fix it. Sent an email
>>> and a week later, they reply stating they have done some adjustments
>>> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
>>> enough. Paying full price for 1/2 speeds. not much longer.
>
> I had a bit of a discussion with them, and after 5 attempts, it's now
> at 106 down, 32 up. They havent told me the issue is resolved... yet.
> Happy enough with that, but it's too late. My problem should have been
> fixed in 24 hours, not 5 weeks. SO I'm bailing anyway.
>
> It's now a toss up between Aussie Broadband and AGL. We have our gas,
> elec and now solar with AGL, and for 240/25 they suggest $89.00 a
> month for the first 12 months, and then goes to $109. Aussie is $109
> for 6 months, and then goes to $129 And they have new pricing from
> mid November which now makes the 1000/50 plan look nice :-) Maybe
> worth the wait to see what AGL does,,,
I'm with https://www.exetel.com.au/
> On 19/10/2023 4:32 pm, Mighty Mouse wrote:
>
> first of all, thanks to *all* who answered. It is appreciated....
>
>
>> lindsay wrote:
>>> all: Been with a fixed wireless provider (Uniti) 100down/40up for
>>> the last 6 years. Been great until recently. I've discovered they've
>>> sold all their NBN customers (15,000) to Aussie Broadband, and after
>>> going through several owners, they are now owned by some joint in
>>> the USA. And it shows..
>>>
>>> Had an issue with poor speeds around a month ago, rang 'em 4 times,
>>> inc 55 mins on hold, they failed each time to fix it. Sent an email
>>> and a week later, they reply stating they have done some adjustments
>>> and all should be fine. Hahahaha it's worse. now 40 down 3 up. Had
>>> enough. Paying full price for 1/2 speeds. not much longer.
>
> I had a bit of a discussion with them, and after 5 attempts, it's now
> at 106 down, 32 up. They havent told me the issue is resolved... yet.
> Happy enough with that, but it's too late. My problem should have been
> fixed in 24 hours, not 5 weeks. SO I'm bailing anyway.
>
> It's now a toss up between Aussie Broadband and AGL. We have our gas,
> elec and now solar with AGL, and for 240/25 they suggest $89.00 a
> month for the first 12 months, and then goes to $109. Aussie is $109
> for 6 months, and then goes to $129 And they have new pricing from
> mid November which now makes the 1000/50 plan look nice :-) Maybe
> worth the wait to see what AGL does,,,
>>>
>>> so, after the background, I have a question or two re NBN fibre to
>>> the home. (planning on 250/25...)
>>>
>>> 1: I presume the fibre is run up the conduit from the pit in the
>>> naturestrip, to a point somewhere on an external wall, and then from
>>> there into the house, terminating on some sort of wall plate where a
>>> modem/access point(?) is then plugged into?
>>
>> yes
>
> This will be interesting, as the conduit is stuffed with twisted pairs
> terminating on a network distribution frame which is full of red-back
> spiders :-)
>>
>>>
>>> 2: Do I have any say as to where this wall plate is mounted in the
>>> house?
>>
>> yes
>>
>>> Is it at the closest point to the naturestrip, or can i request it
>>> be installed 20 metres further, towards the rear of the house/my study?
>>
>> I think they allow a 10 metre run, then you pay. but depends on the
>> contractor, and often they will run it to wherever you want
>
> Cool. I'd like it in my study, which is a fair way from the front of
> the house,, total run from pit would be 25-30 metres.
of the house.
> Happy to pay, this will be the last internet upgrade in my time..
>
>>> Does it need to be within range of a powerpoint? (See next)
>>
>> yes
>>
>>>
>>> 3: it's been said that to keep the internet running through a
>>> blackout,, a UPS is required.
>>
>> no, it's a battery backup
>
> I look at your pic with great interest... it seems the "battery
> backup" is the box on the left with the digital display, the box on
> the right is the fibre termination,
> and the yellow cat (5e?) runs from that to your chosen router, or
> whatever your ISP supplied you?
from the box on the right
>
> Is the battery backup supplied free of charge?
> Do you know what battery/s are inside it?
>
>> this is my installation under the computer desk ..
>> https://auslink.info/pics/nbn.jpg
>>
>>> No biggie, I have a couple here.. but the access point needs to be
>>> near a powerpoint?
>>>
>>> 4: currently have issues with wireless networking; namely streaming
>>> uhd video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi
>>> router doesnt have the bandwidth to send a UHD video up the hall and
>>> through a brick wall, and a WIFI 6 has the bandwidth, but not the
>>> range. (about 15 metres) A mesh system is obviously the answer. Has
>>> anyone had any experience with Netgear's NF20Mesh gear?
>>
>> no, but all you need is a wifi extender
>
> Which I have, yet to install as I'm waiting to see how the nbn travels
> and with which router...
>>
>>> Whilst it's not wifi 6E, which has apparently even shorter range,
>>> i'm getting sick of the fail. at one stage I couldnt even get Kayo
>>> happening on the external TV with wifi6...
>>>
>>> TIA for any assistance...
>
> Thanks Felix.
lindsay
Oct 29, 2023, 1:25:00 AM10/29/23
to
supplied modem/router (Netgear NF20 mesh) were rated #1, and their
customer service won me over. I like speaking to people I can
understand. I looked at exetel, (and contemplated asking you for a
referral # so you would score $60 in credit) and whilst their prices are
very good, their ratings arent. And AGL are even worse. And It was AGL
that sent me to Aussie. (and I have a great mate that works at Aussie).
Whilst dearer, their prices will drop by $10 a month in Mid November.
(Agl also offer a wifi mesh system at half price, but only say scant
details on what system it is...eero x3 $250...)
I'm currently paying $90 a month for shit speeds and even worse service
from Uniti. I wont be on this planet forever, so to go from shit 100/40
(in reality, 50/10 at times) with them, to 250/25 at Aussie for an xxtra
$20 a month.. well, I'm happy so far. lets see what happens. no lock in
contracts..
>
>>> I think they allow a 10 metre run, then you pay. but depends on the
>>> contractor, and often they will run it to wherever you want
>>
>> Cool. I'd like it in my study, which is a fair way from the front of
>> the house,, total run from pit would be 25-30 metres.
>
> I had it run the entire length of the house as my study is at the back
> of the house.
>
>> Happy to pay, this will be the last internet upgrade in my time..
>
> he might like that currency called beer..
It does say that the installer may negotiate with regards to
positioning... methinks he'll get a shock when he looks in the pit on
the naturestrip..... a long long time ago, 25 years ago, I came home to
find 4 Telstra vans out the front, and they had pulled every spare
twisted pair out of the street and back into our pit out front, and
mounted a 30 pair frame on the wall here... which is now full of
redbacks.. Probably all thanks to Stuart Marburg from Netspace. :-)
>>
>> Is the battery backup supplied free of charge?
>
> yes, IIRC
>
>> Do you know what battery/s are inside it?
>
> https://tinyurl.com/2p8mwcrc user replaceable
i have a couple of ups's that have 2 of these, so i'll have a chat with
the installer to see what the go is... If I can run my own...
>>>> 4: currently have issues with wireless networking; namely streaming
>>>> uhd video to my TV out at my bbq. I've found a wifi5 Ubiquiti wifi
>>>> router doesnt have the bandwidth to send a UHD video up the hall and
>>>> through a brick wall, and a WIFI 6 has the bandwidth, but not the
>>>> range. (about 15 metres) A mesh system is obviously the answer. Has
>>>> anyone had any experience with Netgear's NF20Mesh gear?
>>>
>>> no, but all you need is a wifi extender
>>
>> Which I have, yet to install as I'm waiting to see how the nbn travels
>> and with which router...
and it's wifi extender (unused) can go back in the box, and I'll start
from scratch. if kayo doesnt work properly out at the bbq after this,
I'll pull the 12g shotty out..
>>>> Whilst it's not wifi 6E, which has apparently even shorter range,
>>>> i'm getting sick of the fail. at one stage I couldnt even get Kayo
>>>> happening on the external TV with wifi6...
>>>>
>>>> TIA for any assistance...
>>
>> Thanks Felix.
>
> I'm not just a pretty face..
Mighty Mouse
Oct 29, 2023, 7:46:07 PM10/29/23
to
plus you get the speed boost whenever you want it
>
> I'm currently paying $90 a month for shit speeds and even worse
> service from Uniti. I wont be on this planet forever, so to go from
> shit 100/40 (in reality, 50/10 at times) with them, to 250/25 at
> Aussie for an xxtra $20 a month.. well, I'm happy so far. lets see
> what happens. no lock in contracts..
--
Have a nice day!..
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