Re: Changing from business to private line.
Kwyjibo.
> My husband and I are closing our home business so we want to switch our
> phone line from a business account to a home account to save a few
> dollars each month.
>
> Telstra tell me this will not just be an administrative change and that
> they need to do something at my exchange which will mean our line will
> be down for a short while.
>
> Can any ex-Telstra techy here tell me if that's true?
>
It's not technically true. There is no real need for them to do anything at
the exchange. There is no difference between a business line and a
residential line apart from the billing.
If they have screwed up their internal processes the system may need to do a
disconnect/reconnect to get it swapped over but, if so, that's purely a
result of their bungling the system and not a physical requirement of the
exchange equipment.
--
Kwyj.
(Remove your panties to reply by email)
Rod Speed
<Karen karen_re...@hereIcome.com.au> wrote in
message news:bv3uf0lgqe46dt3bc...@4ax.com...
> My husband and I are closing our home business so we want to switch our phone
> line from a business account to a home account to save a few dollars each month.
> Telstra tell me this will not just be an administrative change
> and that they need to do something at my exchange which
> will mean our line will be down for a short while.
Its complete and utter pig ignorant drivel unless
you have something fancy on that business line.
Call again and get a monkey with a clue.
> Can any ex-Telstra techy here tell me if that's true?
> It might just be the cynic in me but it sounds like they just dont want to make
> it sound like its just a paperwork job to go from a business to private line.
Kwyjibo.
> "Rod Speed" <rod_...@yahoo.com> wrote:
>
>>> My husband and I are closing our home business so we want to switch
>>> our phone line from a business account to a home account to save a few
>>> dollars each month.
>>
>>> Telstra tell me this will not just be an administrative change
>>> and that they need to do something at my exchange which
>>> will mean our line will be down for a short while.
>
>>Its complete and utter pig ignorant drivel unless
>>you have something fancy on that business line.
>
>
> Oops, I forgot to say I have (and interestingly they somehow knew)
They have to know. They own the cable it uses.
> non-Telstra ADSL on the line.
It's more than likely (but by no means definitely) Telstra ADSL resold by
someone else.
>
> Would that make a difference?
Nope.
Rod Speed
<Karen karen_re...@hereIcome.com.au> wrote in
message news:8nivf0to03n5g7jb8...@4ax.com...
> Rod Speed <rod_...@yahoo.com> wrote
>>> My husband and I are closing our home business so we
>>> want to switch our phone line from a business account
>>> to a home account to save a few dollars each month.
>>> Telstra tell me this will not just be an administrative change
>>> and that they need to do something at my exchange which
>>> will mean our line will be down for a short while.
>> Its complete and utter pig ignorant drivel unless
>> you have something fancy on that business line.
> Oops, I forgot to say I have (and interestingly they
> somehow knew) non-Telstra ADSL on the line.
Not clear if you mean telstra adsl resold or
someone else's physical dslam in the exchange.
> Would that make a difference?
Still shouldnt, even if its adsl using a non telstra dslam.
I meant some of the more exotic business voice services
that are essentially a pabx done back in the exchange.
Michael
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
news:Xns952E714...@130.133.1.4...
Surely it would be a matter of
O ELB
I ELN
or
O PAKP0x
I PAKPOx
whatever the case may be?
Michael
> "Rod Speed" <rod_...@yahoo.com> wrote:
>
> >> My husband and I are closing our home business so we want to switch our
phone
> >> line from a business account to a home account to save a few dollars
each month.
> >
> >> Telstra tell me this will not just be an administrative change
> >> and that they need to do something at my exchange which
> >> will mean our line will be down for a short while.
>
> >Its complete and utter pig ignorant drivel unless
> >you have something fancy on that business line.
>
>
non-Telstra
> ADSL on the line.
Given that they own the line, they do know.
> Would that make a difference?
Shouldnt
Kwyjibo.
Neither of which have a technical requirement for any work at the exchange.
Michael
Ok then you agree.
Maybe some idiot is doing a CAN and NEW. Stupid Stellar. Probably Robina or
Adelaide
Lance Lyon
"Michael" <mic...@yahoo.com> wrote in message
news:iAsMc.14124$K53....@news-server.bigpond.net.au...
> Surely it would be a matter of
> O ELB
> I ELN
>
> or
> O PAKP0x
> I PAKPOx
>
> whatever the case may be?
Nope, not quite - can the business line, do a COL to res - shouldn't need a
lines appointment though - that's a little odd.
cheers,
Lance
Lance Lyon
> Maybe some idiot is doing a CAN and NEW. Stupid Stellar. Probably Robina
or
> Adelaide
Which is the correct way to do it.
cheers,
Lance
Kwyjibo.
Lance Lyon
>>
> She never mentioned a lines appointment.
Sorry - visit to the exchange.
Lance
Kwyjibo.
Rod Speed
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message news:Xns9532EF9...@130.133.1.4...
> "Lance Lyon" <ll...@commodore.thebbs.org> said
>
> >
> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
> > news:Xns9531F08...@130.133.1.4...
> >>>
> >> She never mentioned a lines appointment.
> >
> > Sorry - visit to the exchange.
> >
>
> She didn't mention that either.
>>> Telstra tell me this will not just be an administrative change
Kwyjibo.
>
> "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
> news:Xns9532EF9...@130.133.1.4...
>> "Lance Lyon" <ll...@commodore.thebbs.org> said
>>
>> >
>> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
>> > news:Xns9531F08...@130.133.1.4...
>> >>>
>> >> She never mentioned a lines appointment.
>> >
>> > Sorry - visit to the exchange.
>> >
>>
>> She didn't mention that either.
>
>>>> Telstra tell me this will not just be an administrative change
>>>> and that they need to do something at my exchange which
>>>> will mean our line will be down for a short while.
No mention of a visit to the exchange there.
Rod Speed
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message news:Xns9533574...@130.133.1.4...
Its implied by the line down for a short while.
That shouldnt happen with a remote config change.
Michael
"Lance Lyon" <ll...@commodore.thebbs.org> wrote in message
news:2mhnimF...@uni-berlin.de...
Why cant you out the ELB and in the ELN?
Just curiosity.
Michael
> "Lance Lyon" <ll...@commodore.thebbs.org> said
>
> >
> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
> > news:Xns9531F08...@130.133.1.4...
> >>>
> >> She never mentioned a lines appointment.
> >
> > Sorry - visit to the exchange.
> >
>
> She didn't mention that either.
Not EXACTLY, you pedant.
She mentioned exchange work
Kwyjibo.
>
> "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
> news:Xns9533574...@130.133.1.4...
>> "Rod Speed" <rod_...@yahoo.com> said
>>
>> >
>> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
>> > news:Xns9532EF9...@130.133.1.4...
>> >> "Lance Lyon" <ll...@commodore.thebbs.org> said
>> >>
>> >> >
>> >> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
>> >> > news:Xns9531F08...@130.133.1.4...
>> >> >>>
>> >> >> She never mentioned a lines appointment.
>> >> >
>> >> > Sorry - visit to the exchange.
>> >> >
>> >>
>> >> She didn't mention that either.
>> >
>> >>>> Telstra tell me this will not just be an administrative change
>> >>>> and that they need to do something at my exchange which
>> >>>> will mean our line will be down for a short while.
>>
>>
>> No mention of a visit to the exchange there.
>
> Its implied by the line down for a short while.
>
Sounds more like a SULIE (disassociate phone number from LI) followed by a
SULII (reassociate with LI)- Not sure what the equivalent System 12
commands are....
> That shouldnt happen with a remote config change.
Both of the above AXE commands are issued remotely. Used to be done by
Autocat if an O and I order was issued for the same number, and resulted in
the line being down for between 5 mins and a couple of hours.
It's very rare for an exchange visit to be necessary for any PSTN work now.
Nearly all main cable pairs are permanently jumpered to an LI/EN.
Kwyjibo.
>
> "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
> news:Xns9532EF9...@130.133.1.4...
>> "Lance Lyon" <ll...@commodore.thebbs.org> said
>>
>> >
>> > "Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message
>> > news:Xns9531F08...@130.133.1.4...
>> >>>
>> >> She never mentioned a lines appointment.
>> >
>> > Sorry - visit to the exchange.
>> >
>>
>> She didn't mention that either.
>
> Not EXACTLY, you pedant.
>
Not AT ALL, you fuckwit.
> She mentioned exchange work
Which is done remotely in 99.9 percent of cases. 100% for the type of work
she is talking about.
Rod Speed
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message news:Xns9533DDF...@130.133.1.4...
Still doesnt explain her claim about the line down for a short while.
Lance Lyon
> >
> > Nope, not quite - can the business line, do a COL to res - shouldn't
need
> a
> > lines appointment though - that's a little odd.
>
> Why cant you out the ELB and in the ELN?
> Just curiosity.
>
Well you can - but it isn't acceptable as it leaves a residential account on
a business CIDN - you still see 'em from time to time where someone has been
lazy & done it that way. Not acceptable procedure & will land the person
doing it a dirty ticket of work if they're caught out doing it. Creates
problems later on if the person gets a new line connected on the same
account as it'll automatically go thru as a business line rather than a
residential one.
cheers,
Lance
--
// Landover BBS
Australia's oldest Commodore BBS
http://landover.no-ip.com
//
Kwyjibo.
Rod Speed
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message news:Xns9534D49...@130.133.1.4...
Dont believe it with a remote config.
Kwyjibo.
If the monkey putting the order in fucks it up you end up with 2 orders.
One for a disconnection and one for a reconnection. They are processed
separately and result in the line being out of order for the period in
between.
Rod Speed
"Kwyjibo." <KwyjiboYo...@ozdebate.com> wrote in message news:Xns9535CB3...@130.133.1.4...
Unlikely that the original monkey would have considered that.
Try again.
Michael
"Rod Speed" <rod_...@yahoo.com> wrote in message
news:2mqfapF...@uni-berlin.de...
Kwyg has given you the proof, fuckwit
Rod Speed
"Michael" <mic...@yahoo.com> wrote in message news:kK5Oc.21644$K53....@news-server.bigpond.net.au...
Only in your pathetic little drug crazed fantasyland,
you stupid pig ignorant fuckwit dunny cleaning child.
Lance Lyon
> If the monkey putting the order in fucks it up you end up with 2 orders.
> One for a disconnection and one for a reconnection. They are processed
> separately and result in the line being out of order for the period in
> between.
No "fuck up" at all - that's the way a COL from ELB to ELN is done.
regs,