No mention in the ad of how you opt out of it either on the ad. They
just ask your mobile no. and carrier. Plus I think this lot were on
the TV only recently because some schmuck felt it was their right
to complain that they got dudded out of money for being stupid enough
to sign up for ringtones.
Gotta wonder though what the percentage of fools are that actually
would sign up for these kind of things.
Haven't seen it. Got a web link to check it out?
Doesn't present itself as a weblink just a java applet asking
for number and carrier and a checkbox to say if you agree
to their service.........
Sounds like these guys: http://www.ringtonechannel.com, there's an earlier
thread about how someone has accidentally joined me up to the service and
the headache associated with getting my money back.
Accidentally?????
And did you get your money back?
Most likely a typo.
> And did you get your money back?
Yes, today (supposedly).
Well please keep us posted
How on earth can these companies be allowed
to trade with such bad business practices??
ie: not returning communications to customers
and fobbing them off or outright ignoring complaints
Are they just $1 shelf companies set up by scum?
> Are they just $1 shelf companies set up by scum?
You could say they were smart business people. After all, if there's a huge
market out there that's happy to pay the rip-off price of $4 or $5 or even
more for a bloody *ringtone* - when the actual CD of the whole song sells
for less - then one could argue that some people DESERVE to be ripped off :)
But yes, I am very surprised that more regulation hasn't been brought down
on this dodgy little cottage industry. Ditto for the $5 a minute "call me
now" lines...
Amen
Yes but its not just the 'voluntary' customers getting shafted.. it's the
people who have their number accidentally keyed into a webform (or
deliberately for that matter - I could do this to anyone I dislike and make
them waste their time trying to locate the provider, stop the subscription
and try and get their charges refunded).
Thats a heavily-regulated industry, actually
Err, How so?
Example of such please
> Yes but its not just the 'voluntary' customers getting
> shafted.. it's the people who have their number accidentally
> keyed into a webform (or deliberately for that matter - I
> could do this to anyone I dislike and make them waste their
> time trying to locate the provider, stop the subscription and
> try and get their charges refunded).
How might this "industry" be regulated so that opt-in
confirmation was required routinely? A confirming SMS from the
subscribing mobile would be a reliable indicator only for
honest providers, because incoming SMSs are relatively easy to
fake. It could work though if penalties for fraudulently
faking confirmation were high enough.
John
>> Yes but its not just the 'voluntary' customers getting
>> shafted.. it's the people who have their number accidentally
>> keyed into a webform (or deliberately for that matter - I
>> could do this to anyone I dislike and make them waste their
>> time trying to locate the provider, stop the subscription and
>> try and get their charges refunded).
> How might this "industry" be regulated so that opt-in confirmation
> was required routinely? A confirming SMS from the subscribing
> mobile would be a reliable indicator only for honest providers,
For all but the flagrantly dishonest, actually.
> because incoming SMSs are relatively easy to fake.
> It could work though if penalties for fraudulently
> faking confirmation were high enough.
Dont need to be that high, just enough of a deterrent
to stop them bothering with that approach.
Its very very unlikely that there is any real dishonesty involved,
its MUCH more likely that its just a stupid entry error or at worst
maliciously signing someone else up for the shit deliberately and
that last isnt going to be caught by any regulation of providers.
Agreed. But I wanted to cover the possibility, seeing that a
lot of people seem to think that a "received" SMS must be
exactly what it says it is.
John