What do the big chain Petrol Stations do when a person "drives off"
without paying for petrol?
I know they *CAN* do a lot of things - call Police, etc.
But what *DO* they actually do?
What are Caltex's policies in NSW?
What are Mobil's policies in NSW?
What are BP's policies in NSW?
What are Shell's policies in NSW?
What is the actual name of the Form they fill in to send to their HQ,
verbatim?
Do staff just "write it off" at the end of their shift?
They are all different.
Can someone who actually works at a petrol station please describe the
details of their written policies? For instance, it is a fact that
Caltex policy is to ignore the theft if the amount is $10 or less.
What about their other competitors? Any other things like this?
Also, what do NSW Police actually do about petrol theft below $50?
Since 2007, NSW Police have been told to stop chasing shoplifters less
than $300. So, do they also ignore petrol theft less than $300?
Again - not what they *CAN* do, but they actually *do* do in practice,
in the real world, please.
Much appreciated,
Noodle.
Why dont you ask them? Find a freindly operator and ask him/her. Noones going to tell you their
actual policy as a lot are privately or franchise owned.
Better still, ask OzOne or Sylvia.
>
>Better still, ask OzOne or Sylvia.
Apparently when I reply to you, I'm talking to myself....BUT, I know
nothing of drive offs other than seeing a few and hearing attendants
discuss having the number plate or a picture of the vehicle.
What they do with it, I have no idea.
OzOne of the three twins
I welcome you to Crackerbox Palace.
Thanks, now I'll sit back and be entertained as your credibility is again
pulled apart, even if you are telling the truth.
First, they notify the manager, then the owner of the site, then the police.
Then they go through the tapes and get the number if they haven't already.
Then there is a long drawn out process of writing everything down in the
book and passing that information on.
The operator also tells any other incoming operators who the drive-off was,
number plate, person description etc.
Including passenger information and any other stuff relevant.
Everything is written down in the book.
The operator, usually gets an idea if they suspect the car will be a drive
off by the actions of the driver and passengers.
Most of the time, the driver will stay behind the wheel
a passenger will get out and put the fuel in
another passenger might get out and stand between the car number plate and
the console operator, that is if the number plate is legitimate, sometimes,
the fuel dispensing passenger will proceed to the console, then make a
diversional route to the toilets or somewhere else, then as the driver
drives from the bowser, the console operator thinks everything os okay
because the passenger is in the shop, but loses track of them when he/she is
busy, allowing the passenger to vacate the premises, into the car and off.
But every station has different procedures
Police are notified whatever the amount is
Another ruse used is for the driver to fill up with fuel, then hand over a
credit or debit card for payment, only for the console operator to find out
there is not enough funds in their account for payment.
All their details are taken down and put in the book and they usually claim
they will pay as soon as they get back there, which is usually the next dole
payment day.
Some of these ferals might try this weekly, but the console operator usually
remembers who it is and asks for proof of payment before starting the pump.
Or, the ferals will wait till another operator is on shift before trying it
again
But, again, the Police are notified
> What do the big chain Petrol Stations do when a person "drives off"
> without paying for petrol?
Look at the statistics, work out the average and factor that cost into the
pump price for everyone.
--
Regards,
Noddy.
But you'd be utterly lost at the first step.
> Police are notified whatever the amount is
> ..again, the Police are notified
I've also found this, for everyone's info:
In NSW, Police prefer all non-critical events to go to the "Police
Assistance Line" (PAL) - basically, a statistics-collecting 24 hour
call centre at 5 Enterprise Avenue, Tuggerah and Lithgow. They give
out "Crime Reference Numbers" to the public for newly reported non-
urgent crimes, but pretty useless for anything else. They can be
called on 131-444.
In the Link above, they have included a Form that they request all
Petrol station Operators to fill in, and fax off to the Tuggerah PAL
centre whenever a drive-off happens.
Basically, it's all about Police Statistics...there appears to be no
"proactive" Policing for petrol drive-offs, as it's not a high
priority/visibility crime (no matter what words the Police may use to
describe it).
Much in the same way that collisions that have no impact on human life
(ie: property damage) aren't pursued by Police, but filled away for
statistics with a Reference Number given for your Insurance to use (if
you have Insurance).
Noodle..
> Can someone who actually works at a petrol station please describe the
> details of their written policies?
I used to work at at Woolworths Petrol Plus. For drive-offs where they
don't pay, we just note their car details in a log which gets sent to
head office. Never knew what happened after that, but I assume a team
of Woolies investigators did something with the cops.
The other situation is when someone came in to pay and then apologized
that they didn't have their wallet, or credit card, or insufficient funds.
We just logged their details (sighting their driver's license if they had
it) and they were obliged to come back the next day to pay. They usually
did. So, if you ever need a full tank before pay day, try it. It works. :)
Well, I can certainly say that it's against the law. But that didn't
seem to be in question. Beyond that, I don't see why you would think I
could help.
Sylvia.
You mean those signs warning that the police would be called in such a
situation were just a bluff?
Mind you, I always suspected as much, and had I been in such a situation
and the police had been called, I'd have told them to butt out on the
grounds that this was a civil matter.
Sylvia.
All depends where you are. Nowra? At least two sites insist on payment
before leaving. If no cash & card doesn't work, then there you stay until
the money shows up from somewhere else - or the Police arrive.
One of the Mobils now refuses to start the pump for any m/cycle rider who
hasn't removed their helmet.
Taxi depot BP at Granville has published a list of car and driver types
where prepayment is required 24/7 - basically it reads like "old cars,
bogans, younger people with P plates &/or hoodies, or vehicles with more
than two passengers", but not in so many words.
Several around the state insist on some high value item (watch, phone,
toolkit, iPod) being left as security against non return.
Various sites all over exhibit some probably illegal policies towards
various ethnic minorities or indiginous customers.
Amazing what you see sometimes too....
--
Posted at www.usenet.com.au
> Amazing what you see sometimes too....
>
a while back I watched a ute pull into the 7-11 at Palm Beach
one passenger went into the shop while the driver and
other passenger went about filling it up
They eventually noticed that I was watching them and the driver yelled
to the passenger coming out of the shop with some drinks "Did you give
the cunt money for the fuel", he answers quite loudly "Yeah I payed the
cunt"
so I got my pen out and walked in front of the ute and wrote down the
rego, make atc.
driver just give me a one fingered wave and reverses out in a big hurry
and drives out the other driveway
As soon as they left console op comes out asking if I saw who got fuel
so I just handed him the bit of paper with the info
I've watched plenty of people fill up and then just casually get back
into the car and drive out
I listen to the scanner a lot and often hear Police attending servos to
take drive off reports, sometimes they follow up by heading direct to
the offender's address for a chat
and all the info is added to the vehicle's rego data
so when a vehicle is pulled over you often hear it's tagged as being
involved in a drive off
Drive offs are quite common, but heaven forbid any servo operator takes
measures to stop it, like paying before activating pumps
Kev
> You mean those signs warning that the police would be called in such a situation were just a bluff?
Back then when I worked there, yes. Who knows what they'd do now, but
I still doubt they would call the cops, especially in a busy station.
They still call the coppers, whether it be a busy station or not
mainly because, it may not have been when you worked there
but today, the operator is responsible for any moneys in the till and for
any losses from that till
So, it is in the interest of the operator to contact the police otherwise,
pay for any losses out of his or her pocket.
Which option would you prefer?
> They still call the coppers, whether it be a busy station or not
> mainly because, it may not have been when you worked there
> but today, the operator is responsible for any moneys in the till and for any losses from that till
>
> So, it is in the interest of the operator to contact the police otherwise, pay for any losses out of his or her pocket.
> Which option would you prefer?
I'm talking about Woolworths Petrol Plus. The operater was NEVER responsible
for lost money due to drive offs or what not. Back in 2005, anyway. I know
from personal experience. I will ask a mate who still works there if the
policy has changed.
It is the policy with BP that you are responsible for the cash in the till
Otherwise, you could tell the boss that someone drove off when you were busy
with over $100 worth of fuel and you could put the cash in your pocket
I would suspect that such a policy would be at best severely frowned upon
and at worst illegal, the operator cannot be held responsible for other
peoples illegal intentions.
--
[This comment is no longer available due to a copyright claim by Church of
Scientology International]
"I like your Christ. I do not like your Christians. They are so unlike your
Christ." Gandhi
> It is the policy with BP that you are responsible for the cash in the till
> Otherwise, you could tell the boss that someone drove off when you were busy with over $100 worth of fuel and you could put the
> cash in your pocket
That makes no sense. A drive-off doesn't make money disappear from the till.
ahHa!
Somebody gets it!
The only way an attendant can be liable is if they knowingly or
negligently allow drive-offs to occur.
The bullshit perpetrated by the companies if precisely that, and I
would suggest at law that in the higher courts losses from drive-offs
could very well be considered the fault of the companies NOT providing
sufficient staff to actually serve customers, and raking in the profits
from that situation with a straight face.
Next we need a discussion of the relative merits of NOT allowing a
purchase unless money has been taken from a customer.
The so-called fast food outlets (they're most assuredly neither
Restaurants nor Caf�s in the drive-thru role - but they pull the same
stunt at the counters, too) have pioneered this
everyone-is-a-criminal-approach to retailing in this country .
My thinking is that then need to be hung out to dry - before the
disgusting behaviour spreads any further. Like to fuel retailing,
ferinstance.
> That makes no sense. A drive-off doesn't make money disappear from the
> till.
No, but it makes reconciling the amount of fuel sold with the cash in the
tell at the end of the day awfully difficult.
--
Regards,
Noddy.
Already has in a few stations around Melbourne, last time I was down
visiting
The attendant would not start the bowser unless I left my credit card with
him
I told him to fuck off and I will go somewhere else and I did.
New word...
Computer.
The company would know precisely which pump and at what time the drive
off occurred . ie, from 'this' dispensing event no payment is matched.
Add in the video loop, or less mucking about due the assistance of an
alert 'person' pressing the right buttons, and there's no problem there
at all.
> New word...
>
> Computer.
Old world: Theft.
> The company would know precisely which pump and at what time the drive
> off occurred . ie, from 'this' dispensing event no payment is matched.
> Add in the video loop, or less mucking about due the assistance of an
> alert 'person' pressing the right buttons, and there's no problem there
> at all.
That's all well and good, but what it *won't* stop is the guy who walks in
on the busy console operator after filling his car and paying for a packet
of twisties. Net result is a short till with no idea who didn't pay.
--
Regards,
Noddy.
> ahHa!
> Somebody gets it!
> The only way an attendant can be liable is if they knowingly or
> negligently allow drive-offs to occur.
Define "negligence" :)
--
Regards,
Noddy.
uh-huh - the busy console operator gag.
We've been down that road - and the whyfores about asking every
customer if they're put any fuel in their vehicle.
Still pretty easy though - a payment for twisties, or fags or tampons
or anything else other than fuel in a transaction (all the crap in thee
places is bar-coded, and if not a code is entered by Manuel) pretty
much points to the drive-off .
the console operator also has an alarm system where after a few
custimers have been through, Pump Number 6 is still up there in lights
as not having it's last sale paid for. In fact the two last sales. So
they're one customer off nailing the drive-off in terms of who's been
where.
but all that is aside from the heinous crime of ripping off a servo -
when the servo deliberately makes that activity possible, in serving
it's own ends - that's profit at the expense of the community.
You see,some turd does a drive-off, and we see the pigs getting involved.
You and I pay for that drive-off - possibly even the drive-off
themselves pays a little if they have any income of consumption they
actually pay for going on.
The servo owner simply writes off the loss as a tax deduction (as in
shop-, not shirt-lifting), and we pay for the pigs to go after the
advantage taker.
Why did they take advantage?
Because they can.
And, as I said, we pay.
> but all that is aside from the heinous crime of ripping off a servo -
> when the servo deliberately makes that activity possible, in serving
> it's own ends - that's profit at the expense of the community.
> You see,some turd does a drive-off, and we see the pigs getting involved.
> You and I pay for that drive-off - possibly even the drive-off
> themselves pays a little if they have any income of consumption they
> actually pay for going on.
> The servo owner simply writes off the loss as a tax deduction (as in
> shop-, not shirt-lifting), and we pay for the pigs to go after the
> advantage taker.
> Why did they take advantage?
> Because they can.
> And, as I said, we pay.
One of the things I find pretty interesting is how you can take something
like a drive off, which 9 times out of 10 is a deliberate act of theft, and
turn it completely 180 degrees so it's the *service station* owner's fault.
By your logic, a seductively dressed woman who flirts in a bar "deserves" to
get raped.
--
Regards,
Noddy.
It isn't?
Profit over security of goods where the community gets to pay for
transgressions?
What's wrong with that?
Nice work if you can get it.
> By your logic, a seductively dressed woman who flirts in a bar "deserves" to
> get raped.
>
Huh?
Remarkable leap of credibility there..
We'll tidy that up, somewhat, shall we?
The woman in the bas ain't flirting - she's ripped off cloths during an
extremely vigourous strip performance, applied half a tub of BP L2 on
the relevant bits, and screamed out something to the effect that she
requires servicing right fucken now.
There's the analogy I believe you were searching for.
And no, I still wouldn't "take advantage" in even that situation.
Many would.
It isn't?
Profit over security of goods where the community gets to pay for
transgressions?
What's wrong with that?
Nice work if you can get it.
> By your logic, a seductively dressed woman who flirts in a bar "deserves" to
> get raped.
>
Huh?
Remarkable leap of credibility there..
We'll tidy that up, somewhat, shall we?
The woman in the bar ain't flirting - she's ripped off cloths during an
> It isn't?
> Profit over security of goods where the community gets to pay for
> transgressions?
> What's wrong with that?
> Nice work if you can get it.
And yet if pre-paying for fuel was introduced across the board tomorrow,
you'd be pissing and moaning about how inconvenient it is, right?
> Huh?
> Remarkable leap of credibility there..
How is the situation the slightest bit different.
> We'll tidy that up, somewhat, shall we?
> The woman in the bas ain't flirting - she's ripped off cloths during an
> extremely vigourous strip performance, applied half a tub of BP L2 on
> the relevant bits, and screamed out something to the effect that she
> requires servicing right fucken now.
> There's the analogy I believe you were searching for.
Um, no, not really.
I used the one I wanted to. You, on the other hand, have invented some
ridiculous bullshit in an infantile effort to make your ramblings look
valid.
> And no, I still wouldn't "take advantage" in even that situation.
That's nice, but I'd bet my left one that you'd feel compelled to write some
long winded nonsensical post about it anyway.
--
Regards,
Noddy.
> The attendant would not start the bowser unless I left my credit card with
> him.
> I told him to fuck off and I will go somewhereelseand I did.
You are right.
Furthermore, the only people who work at Petrol Stations in the Cities
are INDIANS.
I would ***NEVER*** trust my credit card with any foul-smelling
INDIAN!
That's okay, I am not racially prejudiced
I wouldn't trust you with my credit card either
FWIW 'Noodle', I doubt if many Indians, even if they were foul smelling,
would wish to trust either you or your credit card.
--
Posted at www.usenet.com.au
--
Posted at www.usenet.com.au
> "The act of carelessly wearing short, sheer, female night attire". :)
There's one in every crowd :)
--
Regards,
Noddy.
> That's all well and good, but what it *won't* stop is the guy who walks in on the busy console operator after filling his car and
> paying for a packet of twisties. Net result is a short till with no idea who didn't pay.
I doubt you've ever worked in a servo. Cameras show all, and are timestamped,
and can match the time/date of the so-called Twisties transaction. It's easy
to know who didn't pay. Joe Average is filmed filling up, walking in, making
a $2.50 transaction, and driving off from the pump. Nuff said?
> I doubt you've ever worked in a servo.
I've *never* worked as a console operator in a servo. Why would anyone
*want* to?
> Cameras show all, and are timestamped,
> and can match the time/date of the so-called Twisties transaction. It's
> easy
> to know who didn't pay. Joe Average is filmed filling up, walking in,
> making
> a $2.50 transaction, and driving off from the pump. Nuff said?
I guess I must be lucky then :)
--
Regards,
Noddy.
I dont know what they do in the city, but here in the bush the SS makes
a report to police and they go after the offender
David
> I've *never* worked as a console operator in a servo.
Then you are NOT qualified to discuss this topic at all.
> Why would anyone *want* to?
Don't know. Ask someone who wants to. A job is a job?
> I guess I must be lucky then :)
Probably. Sometimes investigations can take years.
> Then you are NOT qualified to discuss this topic at all.
And your qualifications would be what exactly? Apart from being a fuckwit I
mean?
> Probably. Sometimes investigations can take years.
Investigations can take *years*? For a tank full of petrol? :)
Oh yea, you're an expert. Ray Charles could have seen that.
Fucking idiot....
--
Regards,
Noddy.
Same in Brisbane B.P. as of last night
The console operator is responsible for the takings and if there is a
drive-off, then that operator MUST report it to the manager, then report it
to the Police, taking down all relevant information.
The Police then act on it and the manager will usually decide that the
operator does not have to pay the money lost.
Otherwise, if these directions are not followed, the operator is responsible
for any lost money, petrol and goods.
Sometimes though, those darned pesky cameras, are not working to their best
capability, so, you can never rely on them.
Ex Vic Cop brother in law told me about a drive off from the Shell servo
in Benalla which just happens to be next to the Police station, to cut a
very long story short they were called by the servo attendant and they
went after them straight away, turns out the car was stolen and the
blokes were wanted on armed robbery charges in Melb so it was very much
worth the effort going after them.
Both offenders were arrested at gunpoint after they tried to abandon the
car and run off.
Daryl
Bloody Benalla Coppers
They will do almost anything to get a booking and conviction
Never do anything with a sideways glance in Benalla
Daryl
> Fucking idiot....
A person always resorts to profanity when they realise they're losing. ;)
Why do you assume the intelligence to realise they're losing?
> A person always resorts to profanity when they realise they're losing. ;)
You can believe that bullshit if it makes you happy. Personally, I just
prefer to call it as I see it, and you are a class A fuckwit.
It's as simple as that.
--
Regards,
Noddy.
Fucking binned like the stupid window licking cunt deserves to be.
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