Problem with Giro Helmets
Gavin Gilbert
tabs on one side fell off. I phoned Madison (Giros importer in the UK) and
was given a new set of velcro dots. These also fell off inside a month.
As the helmet was very loose, and a crash would almost certainly result in
a broken neck, I purchased a "Helios" model. Very light weight, very cool
and very comfortable, as you would expect with a price tag of £100.
This morning, after 10 days use (nine days commute and a century ride), one
of the retaining velcro tabs has also come adrift. I again phoned Madison,
who offered to send more tabs, but really..what is the point?
Has anyone had problems with the velcro fasteners on Giro helmets coming
loose from the inner shell ? Given the readiness of Madison to supply
replacement tabs this can't be an uncommon problem. Or am I a freak with a
deformed head who sweats corrosive acid?
I'm taking the damm thing back to the dealer tomorrow, and demanding a
refund as I've totally lost faith in Giro helmets. I think I'll give the
Specialised Air Cobra a try.
AND PLEASE, LETS NOT RE-OPEN THE LIDS VERSE SKINS ARGUMENT !!!!!! I want
to wear a hat, just not a dangerous one.
Adrian Hobbs
Gavin Gilbert <Gavin....@btinternet.com> wrote in article
<01bdaabb$070de7c0$e22f63c3@gilbert>...
> Has anyone had problems with the velcro fasteners on Giro helmets coming
> loose from the inner shell ? Given the readiness of Madison to supply
> replacement tabs this can't be an uncommon problem. Or am I a freak with
a
> deformed head who sweats corrosive acid?
No problems with the Velcro - maybe roughening the surface of the plastic
before adhering the velcro tab might help.
My daughter's first Giro (Ricochet) came off after an accident on the
banked curve of a track - the 'female' part of the catch had cracked along
the join in the plastic - still it saved her head (the inner foam was
cracked right through).
Adrian
Shaun C. Murray
says...
>Has anyone had problems with the velcro fasteners on Giro helmets coming
>loose from the inner shell ?
Not uncommon on any brand of helmet. Glue them back on.
Shaun
ps. did you really have to cross post it across all those groups?
Callum Wilson
>My first helmet ( a Giro Ricochet) lasted three months before all of the
>tabs on one side fell off. I phoned Madison (Giros importer in the UK) and
yep.
I went to B & Q and purchased adhesive velcro pads. I found that the visor
kept flying down in front of my eyes. A bit crap really. The B & Q vecro
jobs work very well and you get tonnes of them for a quid. Now their
everywhere holding my home and bikes together. A bit sad really.
callum
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tube of super glue, why don't ya?
In article <01bdaabb$070de7c0$e22f63c3@gilbert>,
"Gavin Gilbert" <Gavin....@btinternet.com> wrote:
> My first helmet ( a Giro Ricochet) lasted three months before all of the
> tabs on one side fell off. I phoned Madison (Giros importer in the UK) and
> was given a new set of velcro dots. These also fell off inside a month.
> As the helmet was very loose, and a crash would almost certainly result in
> a broken neck, I purchased a "Helios" model. Very light weight, very cool
> and very comfortable, as you would expect with a price tag of £100.
>
> This morning, after 10 days use (nine days commute and a century ride), one
> of the retaining velcro tabs has also come adrift. I again phoned Madison,
> who offered to send more tabs, but really..what is the point?
>
> Has anyone had problems with the velcro fasteners on Giro helmets coming
> loose from the inner shell ? Given the readiness of Madison to supply
> replacement tabs this can't be an uncommon problem. Or am I a freak with a
> deformed head who sweats corrosive acid?
>
> I'm taking the damm thing back to the dealer tomorrow, and demanding a
> refund as I've totally lost faith in Giro helmets. I think I'll give the
> Specialised Air Cobra a try.
>
> AND PLEASE, LETS NOT RE-OPEN THE LIDS VERSE SKINS ARGUMENT !!!!!! I want
> to wear a hat, just not a dangerous one.
>
>
-----== Posted via Deja News, The Leader in Internet Discussion ==-----
http://www.dejanews.com/rg_mkgrp.xp Create Your Own Free Member Forum
Gavin Gilbert
glue (or paint for that matter) on any safety hat would come pretty near
the top !
Chris French & Helen Johnson
writes
>In article <01bdaabb$070de7c0$e22f63c3@gilbert>,
> "Gavin Gilbert" <Gavin....@btinternet.com> wrote:
>> My first helmet ( a Giro Ricochet) lasted three months before all of the
>> tabs on one side fell off. I phoned Madison (Giros importer in the UK) and
>> was given a new set of velcro dots. These also fell off inside a month.
>>
>> This morning, after 10 days use (nine days commute and a century ride), one
>> of the retaining velcro tabs has also come adrift.
>> Has anyone had problems with the velcro fasteners on Giro helmets coming
>> loose from the inner shell ?
>>
>> I'm taking the damm thing back to the dealer tomorrow, and demanding a
>> refund as I've totally lost faith in Giro helmets. >
>No offense intended, Gav', but are you just being difficult, or what? Get a
>tube of super glue, why don't ya?
Why should he, it really isn't good enough that these tabs fall off so
quickly - definitely not after only ten days on a £100 helmet!
I've had a Bell helmet for at least 5 years (time for a new one I think)
and these similar velcro bits on it are still going strong.
Anyway it isn't advisable to use adhesives etc. on plastic helmets, some
of them might damage the structure of the helmet.
--
Chris French
Email address valid for at least two weeks from posting
Bruce Lloyd
>Has anyone had problems with the velcro fasteners on Giro helmets
coming
>replacement tabs this can't be an uncommon problem. Or am I a freak
with a
>deformed head who sweats corrosive acid?
These are pretty expensive helmets aren't they?
If it was me I would be hopping up and down demanding that heads roll
(their's of course). I have a couple of helmets, one I bought over 15
years ago (a solid shell type - before they were compulsory) and while I
haven't worn it for about the last 4 years the velcro tabs are still
firmly attached to the polystyrene liner. My current helmet is a $26
Rosebank Microlite from Kmart which has been in daily use for about 4
years and again the velcro is firmly attached.
Get stuck into them, write to the importer/manufacturer (try the head
office if it is overseas as well) and tell them what you think about
their product if this is what it does. Advise them you have discussed
this on the Internet and everybody else is appalled too. You never
know, the worst that can happen is that it will cost you a stamp and you
could well get a free helmet.
Mind you I am quite happy with my $(AUS)26 helmet, you could always buy
one of those, then the velcro could fall off 4 times before you are as
out of pocket as when you buy a Giro or Bell helmet <g>
My only whinge about helmets is the front foam pad wears out because it
has to be washed so often otherwise it smells of stale sweat and there
only seems to be one or two of each size come with the helmet.
--
Regards
Bruce
http://www.ozemail.com.au/~powerbbs
Delightful Dapto - Gateway to the south.
_________________________________
Remove underwear. for personal replies
Frank Palermo
few day's riding. I e-mailed Giro & the response (since deleted or I would
post it) was very off-hand. Nor have I had any luck with the retailer.
A couple of days ago, I glued some velcro on with PVA glue (aquadhere) which
should not have any effect on the polystyrene (I am also loath to use
solvent glues or pain on the thing which protects my bean). It's a bit too
soon to tell after just thirty kms of sweaty off-roading but it looks like
working. I'll try & remember to post agian in a couple of weeks when I've
used the hat more.
As far as going for a Bell helmet, I believe Bell are the agents here (Aus)
for Giro, so I don't really want to give them my cash either. I could be
wrong. If I am, someone jump on me.
Best,
Frank
Bruce Lloyd wrote:
> Gavin Gilbert wrote in message <01bdaabb$070de7c0$e22f63c3@gilbert>...
> >Has anyone had problems with the velcro fasteners on Giro helmets
> coming
> >loose from the inner shell ? Given the readiness of Madison to supply
> >replacement tabs this can't be an uncommon problem. Or am I a freak
> with a
> >deformed head who sweats corrosive acid?
>
> These are pretty expensive helmets aren't they?
>
> If it was me I would be hopping up and down demanding that heads roll
> (their's of course). I have a couple of helmets, one I bought over 15
> years ago (a solid shell type - before they were compulsory) and while I
> haven't worn it for about the last 4 years the velcro tabs are still
> firmly attached to the polystyrene liner. My current helmet is a $26
> Rosebank Microlite from Kmart which has been in daily use for about 4
> years and again the velcro is firmly attached.
>
> Get stuck into them, write to the importer/manufacturer (try the head
> office if it is overseas as well) and tell them what you think about
> their product if this is what it does. Advise them you have discussed
> this on the Internet and everybody else is appalled too. You never
> know, the worst that can happen is that it will cost you a stamp and you
> could well get a free helmet.
> <snip>
Frank Palermo
I just sent the following message to Giro via their feedback page... we'll
see what happens.
Some time ago, I wrote to you about the way the velcro tabs came
adrift shortly after I bought my hemet. This causes the helmet to slip
down, obscuring my vision... dangerous!
You were quite offhand in your reply, leaving me feeling somewhat
alienated (and convinced I would never buy another Giro). It seems
I am not the only one with this problem. I suggest you check out
the newsgroup aus.bicycle... there is currently a thread of people
with the same problem.
The velcro tab weakness seems to be a problem specific to Giro. For
the price, it's a problem. In a cheap helmet, one is more tolerant.With
a product presented as a quality item, even minor complaints must
be regarded as significant. What can you suggest to rectify this
problem?
I will forward your reply (expected soon) to the newsgroup with the
thread cross-posted over numerous newsgroups. This message has
also been copied on to the thread.
Thanks,
Frank
Gavin Gilbert wrote:
> My first helmet ( a Giro Ricochet) lasted three months before all of the
> tabs on one side fell off. I phoned Madison (Giros importer in the UK) and
> was given a new set of velcro dots. These also fell off inside a month.
> As the helmet was very loose, and a crash would almost certainly result in
> a broken neck, I purchased a "Helios" model. Very light weight, very cool
> and very comfortable, as you would expect with a price tag of £100.
>
> This morning, after 10 days use (nine days commute and a century ride), one
> of the retaining velcro tabs has also come adrift. I again phoned Madison,
> who offered to send more tabs, but really..what is the point?
>
> Has anyone had problems with the velcro fasteners on Giro helmets coming
> loose from the inner shell ? Given the readiness of Madison to supply
> replacement tabs this can't be an uncommon problem. Or am I a freak with a
> deformed head who sweats corrosive acid?
>
> I'm taking the damm thing back to the dealer tomorrow, and demanding a
Bruce Lloyd
>Hi,
> I just sent the following message to Giro via their feedback
page... we'll
>see what happens.
>
>
I think that's a good start, considering the cost of their helmets it is
worth pursuing. if their reply is less than satisfactory then your State
Consumer Affairs is probably the next step. Perhaps even worth seeking
their advice on the best way to go - there is usually a "procedure" to
follow before government agencies can get
involved.
--
Gert Hirschfeld
>
> The velcro tab weakness seems to be a problem specific to Giro. For the price, it's a problem. In a cheap helmet, one is more tolerant.With a product presented as a quality item, even minor complaints must be regarded as significant. >
Well, with respect, how can anyone spend so much money on a helmet. Giro
helmets (and others) are so overpriced - why bother?
Best regards,
Gert
Sam Bond
>
>Anyway it isn't advisable to use adhesives etc. on plastic helmets, some
>of them might damage the structure of the helmet.
AIUI safety devices, such as helmets, are normally required to be labelled
if their integrity is likely to be compromised by glues etc. There was a
lot of fuss about motorcyle helmets at the time they were made compulsory
in the UK (polycarbonate shells must remain "virgin" but fibreglass ones
could be decorated even though it was officially deprecated).
Sam
Chris French & Helen Johnson
<pang...@opera.iinet.net.au> writes
>I am also truly peeved with Giro. My velcro tabs came adrift after just a
>few day's riding. I e-mailed Giro & the response (since deleted or I would
>post it) was very off-hand. Nor have I had any luck with the retailer.
What sort of consumer laws do you have in Aus. If dealers over thereare
anything like UK ones, they will try and fob you off. But over here I
would insist on a replacement or a refund, and would have legal backing
on this.
Ian M Smith
> AIUI safety devices, such as helmets, are normally required to be labelled
> if their integrity is likely to be compromised by glues etc.
They are. Every cycle helmet I have seen has some fine print saying not
to apply solvenst paints or adhesive labels.
regards, Ian SMith
athome
customers have all thought it was a great value at $34. The price just was
raised to $36 but I think its still a good deal.
Speaking of helmets, the other day a local man was riding on the sidewalk
here in Oceanside to avoid road construction. His front tire caught a hole
in the pavement and he went head over handlebars. He was wearing a helmet.
I don't know what brand. Anyway he smashed his head against the pavement
and died on the spot.
My thought is that it makes little difference whether we wear a helmet if it
is not properly fitted. Also learning to fall like a stunt artist instead
of directly on the forehead would be a good trick to learn.
We teach a lot of survival at our BikePacker Boot Camp here in Oceanside.
Check us out: http://cruiserbob.com
Aloha,
Bob Kiger aka Cruiser Bob