Warning - LG Electronics - No Aftersales Service
Paul
products and pretty aggressive prices. Everything is fine if the
product works, HOWEVER, be warned that should the product fail, you
may have significant problems getting it satisfactorily repaired.
I recently bought an extremely expensive LG LCD Rear Projection TV.
This was a great product, but it had a samll fault with the screen
since new. After contacting LG, they said I had to go through the
repair agents, fair enough. I rang them. After making me take half
days off work on three occasions, the told me they would have to take
the TV away.
They could not tell me how long they would have it. They would not
ring LG and ask if the part was in stock. I rang LG customer service.
Wow, was a frustrating experience. They really weren't interested at
all. I explained politely that I was going to have the TV at the
service agent and could they deliver the part (or at least reserve it)
so the TV would be out of action for the least possible time. They
said no.
I tried to escalate to the service manager. What a joke. I left about
10 messages over three weeks. No return call. I think located the
Managing Directors name and sent a fax saying nobody was responding
and I wanted to speak to the Managing Director and wanted a
replacement unit. I then received a call from the service manager
saying she'd been very busy blah blah.
Long story, but : She promised the TV would be returned within 3 days.
I aggreed to have the TV taken away. We waited three weeks. Nobody
returned calls. Unbelievable.
After it was returned, the picture quality was crap, the progressive
scan no longer works, and I suspect (no proof yet) that they've put in
an inferior LCD unit because the TV doesn't seem to display high
resolution images as well as before.
I have tried now on two occasions to contact the Managing Directors
office. They completely ignore me. If you are motivated to attempt to
speak to the MD of a company, then almost every reasonable company
will pass it onto somebody reasonable. Even Citibank (the worst bank
in Australia) will get a 'Complaints Officer' to review.
Basically, I now have a $9,000 TV that's useless. Can't get it
repaired, nobody from LG responds.
Bottom line ... If you are buying anything more than an LG toaster, be
aware that if it breaks down, you almost certainly will have little
chance getting a resolution unless it's a simple problem to fix.
This contrasts with other dealers. I have had problems with both Sony
and Philips products in the past. The difference is, if you request
the problem be escalated, Sony and Philips will DEAL with your
problem. Both of these companies went out of their way in attempting
to solve complex (and expensive) problems.
Cheers,
Paul
atec
the place of purchase
--
X-No-Archive: Yes
Rudolf Ladyzhenskii
I am a technician and find LG to be quite helpful in obtaining parts.
LG as other companies subcontract the warranty repairs to local business and
not all of them are equally good.
Where are you? May be someone can suggest a good LG authorised place near
you.
Rudolf
"Paul" <paul...@hotmail.com> wrote in message
news:26be4c9c.04060...@posting.google.com...
PeteZ
my next purchase on this type of gear.
Your story is truly unbelieveable ! Call a radio / TV station - they'd be
interested in hearing from you.
Just when I thought LG was OK, you might have saved me a load of dosh - I'll
avoid them like the plague.
many thanks,
- peteZ
"Paul" <paul...@hotmail.com> wrote in message
news:26be4c9c.04060...@posting.google.com...
Anthony Horan
> Basically, I now have a $9,000 TV that's useless. Can't get it
> repaired, nobody from LG responds.
Have you tried posting your experience with this to www.notgoodenough.org?
They might be able to wrestle some answers out of LG for you :)
- Anthony
C
"Anthony Horan" <anthon...@hotmail.com> wrote in message
news:1cl3xi6pnl8qx.1x49antn3p8oc$.dlg@40tude.net...
expect an impartial investigation.
C
atec
pay for not review site its worthless.
--
X-No-Archive: Yes
ML
ttt
>I like (and appreciate) this info - it will help me decide on the brand of
>my next purchase on this type of gear.
What a crock of shit!!!!!!
>
>Your story is truly unbelieveable ! Call a radio / TV station - they'd be
>interested in hearing from you.
Have a look at what he said. Comes across as a impatient person and
the customer from hell.
>
>Just when I thought LG was OK, you might have saved me a load of dosh - I'll
>avoid them like the plague.
I have LG tv sets and lg drives and not had any bad experiences with
them. I have many mates with lg tv sets an dthey work just fine.
Russ
> products and pretty aggressive prices. Everything is fine if the
> product works, HOWEVER, be warned that should the product fail, you
> may have significant problems getting it satisfactorily repaired.
My sister bought a cheap surround-sound unit in Sydney. After 2 weeks the
speakers stopped working. It spent about 4 months at the repair place
allegedly "waiting on parts". When it finally returned it still had the same
fault. The tech (who was quite a nice guy it turns out) said he had replaced
the digital decoder board on the advice of LG and it had seemed to fix the
problem. It turned out there was a crack in the pre-amp section beneath one
of the SMD chips that made the fault temperature and shock-dependant. I
don't really blame the tech - the problem was obviously elusive - but I do
have a real problem with the amount of time LG took to supply the part. It
has certainly put me off LG products.
Russ.
Bernard Morey
> products and pretty aggressive prices. Everything is fine if the
> product works, HOWEVER, be warned that should the product fail, you
> may have significant problems getting it satisfactorily repaired.
Write (snail mail) to the head office in Korea. That should get results. I
succeeded in getting Hitachi to repair an out-of-warranty washing machine
that way (turns out it was a crock anway - probably why they no longer sell
them here).
Phil Allison
"Paul" <paul...@hotmail.com>
> A warning to people who like me are attracted by LG's electronics
> products and pretty aggressive prices.
(snip tedious story)
** I notice you have not been prepared to put your full name to any of this
"Paul who ever you are".
We do not know which state you live in or which repair agent you are talking
about. Also, you used Google to access usenet and supplied only a Hotmail
address - which hides your identity nicely.
Is this something you threatened LG Electronics you would to do to them if
they ignored your requests ???
I also notice you made no attempt to use the free legal process supplied by
state governments to settle customer v trader disputes - ie Fair
Trading, CTTT etc. Why exactly is that ??????
God knows what you are really up to but public vendettas on usenet by
anonymous persons are not a pretty sight.
Believe me - I know.
............. Phil
Astounded
"ttt" <t...@ttt.com> wrote in message
news:40c05348...@news-server.bigpond.net.au...
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.698 / Virus Database: 455 - Release Date: 2/06/04
Vic
<This contrasts with other dealers. I have had problems with both Sony
<and Philips products in the past.
Maybe is a question of asking which products he has not problems with?
Vic
"Phil Allison" <phila...@tpg.com.au> wrote in message
news:2ib8haF...@uni-berlin.de...
Jules
months of putting up with an incompetent local philips approved repairer, i
ended up having the philips vic state manager out to our home for the fault.
ended up getting new tv, but i think it is a general cust service issue with
all big manufacturers as well as repairers... they just dont care.
"Paul" <paul...@hotmail.com> wrote in message
news:26be4c9c.04060...@posting.google.com...
dj
wrote:
>Sounds like ttt works for Low Grade to me!
It is considered rude to top post.
And why use the word "sounds" ? That is a word used for hearing
something. The word you should have posted is "looks".
I use a lg dvd drive and not had any problems so I must work for lg as
well?
Why would anyone from lg bother getting involved in a news group
discussion.
It looks as though you have a vendetta against Lg yourself.
If you have bothered reading all the other replies from others Paul
you would have noticed that all are satisfied with Lg drives.
dj
<phila...@tpg.com.au> wrote:
>
>"Paul" <paul...@hotmail.com>
>
>> A warning to people who like me are attracted by LG's electronics
>> products and pretty aggressive prices.
>
> (snip tedious story)
>
>
>** I notice you have not been prepared to put your full name to any of this
>"Paul who ever you are".
Most do not do that because on spam.
>
>We do not know which state you live in or which repair agent you are talking
>about. Also, you used Google to access usenet and supplied only a Hotmail
>address - which hides your identity nicely.
Nothing wrong with doing that because most do it to not get spam.
>
>Is this something you threatened LG Electronics you would to do to them if
>they ignored your requests ???
Paul or whoever should contact Lg to contact a local service chap.
>
>I also notice you made no attempt to use the free legal process supplied by
>state governments to settle customer v trader disputes - ie Fair
>Trading, CTTT etc. Why exactly is that ??????
>
>God knows what you are really up to but public vendettas on usenet by
>anonymous persons are not a pretty sight.
>
> Believe me - I know.
Maybe they are a rival store and have the rival brand or maybe they
have had a bad experience with Lg. I on the other hand have had good
experiences with Lg but not with Sony but as they say that can happen
with anything in life.
Han Solo
"Paul" <paul...@hotmail.com> wrote in message
news:26be4c9c.04060...@posting.google.com...
Han Solo
how pathetic,just because one person has been given shit service from
LG,well not actaully LG them self but some repair agent doesnt mean LG is a
shit manufactuer.
"PeteZ" <pe...@aol.com> wrote in message
news:lRXvc.5380$rz4....@news-server.bigpond.net.au...
spodosaurus
> Considering my experience is quite the opposite , and notgoodenough is a
> pay for not review site its worthless.
It's helped me twice now. One of those times was from a company that had
paid for the extra services. That company still didn't come out smelling
nice. Don't believe ratings based TV. It's generally lies, and at best
manipulations.
>
> Anthony Horan wrote:
>
>>On 4 Jun 2004 02:52:00 -0700, Paul wrote:
>>
>>
>>>Basically, I now have a $9,000 TV that's useless. Can't get it
>>>repaired, nobody from LG responds.
>>
>>Have you tried posting your experience with this to www.notgoodenough.org?
>>They might be able to wrestle some answers out of LG for you :)
>>
>>- Anthony
>
>
--
remove the underscores to unmung the email address...
spodosaurus
spodosaurus
repairers were nice, but LG new there was a problem and kept selling
this model anyway. Eventually, after it had to be sent in for repairs
again, LG had fixed the problem and supplied the repairer with an
updated part. The repairer had a problem getting the parts from LG on
both occaisions. I'll not be buying LG again for any product. I'll spend
a few bucks more not to have to deal with them.
Huey Fong
you rubbish? It's very bad manners to take for granted that people like what
you like when all you do is annoy those people.
HF
"dj" <d...@nospam.com> wrote in message
news:1o11c0d60nd0fnvtm...@4ax.com...
Rod Speed
That should put one hell of a bomb under them and you may
well get a brand new TV or a full refund of what you paid.
Doesnt cost much in most states.
Even the threat of the small claims system
may well put one hell of a bomb under LG too.
"Paul" <paul...@hotmail.com> wrote in message news:26be4c9c.04060...@posting.google.com...
Rod Speed
>> Sounds like ttt works for Low Grade to me!
> It is considered rude to top post.
Only by pig ignorant fools.
> And why use the word "sounds" ? That is a word used for hearing
> something. The word you should have posted is "looks".
It is considered rude to mindless nit pick like that.
Pepe Duran
case.
Deal with LG is like extracting teeth. VERY painful indeed.
You have been warned
"Rod Speed" <rod_...@yahoo.com> wrote in message
news:2ic71aF...@uni-berlin.de...
The Real Andy
>I like (and appreciate) this info - it will help me decide on the brand of
>my next purchase on this type of gear.
>
>Your story is truly unbelieveable ! Call a radio / TV station - they'd be
>interested in hearing from you.
>
>Just when I thought LG was OK, you might have saved me a load of dosh - I'll
>avoid them like the plague.
>
>many thanks,
>
>- peteZ
Hard luck. I've shitloads of people hear saying that Sony is shit too.
I have a 68cm Sony Wega Trinitron TV, never had a blue with it. Every
time my friends come around they comment on the picture quality. I
also have a Sony Digital Camera, never had beef with that either.
I've also got an LG lifestyle system, had it for a while now, never
had grief with that.
Back to tv's, also got two NEC's, a 68cm and a 34cm. The small one is
over ten year old and I've only replaced the LOPT once because it was
arcing. I dare say whoever made the LOPT probably has parts in plenty
of other TV's too. The 68cm NEC has never failed, it is about 4 years
old.
Going the other way, my business partner purchased a very expensive
European model TV that failed within 2weeks of purchase. He had it
repaired about 4 times in the next few months with the same problem
each time. Finally it was modified and he has not had a problem since.
The fact is that most TV's are now made and designed in china. You get
what you're given. Whilst there are a few exceptions to the rule, they
are all basically the same and if you get a bad one, thats just bad
luck. I dare say the failure rate of most TV's is going to be less
than 1%. IF not, there will be a mod issued. If not the manufacturer
is going out of business and it doesn't matter a fuck.
ashhh
> Have a look at what he said. Comes across as a impatient person and
> the customer from hell.
>
> >
Noddy
> What a crock of shit!!!!!!
Are you saying this guy's story wasn't true, or that you're stupid enough to
ignore other people's warnings when making major purchase descisions?
> Have a look at what he said. Comes across as a impatient person and
> the customer from hell.
You're fucking absolutely shitting me, aren't you? :)
Surely you're not for second suggesting that if you paid nine thousand
dollars for a TV that you would be *happy* if it was off for three weeks or
more getting repaired?
Jesus... :)
> I have LG tv sets and lg drives and not had any bad experiences with
> them. I have many mates with lg tv sets an dthey work just fine.
Right.
So you have absolutely zero experience with returning LG products for
warranty repairs...
Who'd have guessed :)
--
Regards,
Noddy.
atec
--
X-No-Archive: Yes
DJ!
>Most do not do that because on spam.
Newsflash! Posting your real name DOES NOT result in a flood of spam.
>Nothing wrong with doing that because most do it to not get spam.
Plenty of ways to bot-proof a legitimate email address when posting to
newsgroups if you're concerned about spam.
Cheers... Derek (DJ)
de...@ausmicro.com de...@clubduh.com
--
Quote of the moment
"Relationships are hard. It's like a full-time job, and we
should treat it like one. If your boyfriend or girlfriend
wants to leave you, they should give you two weeks' notice.
There should be severance pay, and before they leave you,
they should have to find you a temp."
- Bob Ettinger
DJ!
> They completely ignore me.
Possibly with good cause. We only have your side of the story here,
remember.
> Even Citibank (the worst bank
> in Australia) will get a 'Complaints Officer' to review.
WHOA! "Citibank...the worst bank in Australia". What's your basis for
that throw-away?
Cheers... Derek (DJ)
de...@ausmicro.com de...@clubduh.com
--
Quote of the moment
Everyone has a photographic memory. Some don't have film.
DJ!
wrote:
>Sounds like ttt works for Low Grade to me!
Twat.
Cheers... Derek (DJ)
de...@ausmicro.com de...@clubduh.com
--
Quote of the moment
"The Swiss have an interesting army. Five hundred years without
a war. Pretty impressive. Also pretty lucky for them. Ever see
that little Swiss Army knife they have to fight with? Not much
of a weapon there. Corkscrews. Bottle openers. 'Come on, buddy,
let's go. You get past me, the guy in back of me, he's got
a spoon. Back off. I've got the toe clippers right here.'"
- Jerry Seinfeld
DJ!
<danto...@NOSPAMyahoo.com> wrote:
>Your going to avoid LG like the plague on just one persons bad experience?
And one "experience" without any feedback from the target of his
whinging.
>how pathetic
IAWHS
DJ!
>Your story is truly unbelieveable ! Call a radio / TV station - they'd be
>interested in hearing from you.
ROTFL!
If you knew how many consumers threw the "...and if you don't, I'll
contact A Current Affair..." threat at companies, you'd know how
pathetic that idea is.
flyinyereye
>
> That should put one hell of a bomb under them and you may
> well get a brand new TV or a full refund of what you paid.
>
> Doesnt cost much in most states.
>
> Even the threat of the small claims system
> may well put one hell of a bomb under LG too.
I wonder why Paul hasn't utilised his rights under the Trade Practices Act
and contacted the store he purchased it from? The unit was clearly defective
and he has the right to repair/replacement/refund (as the store decides).
I'd be putting the pressure on them; in fact I'd have started with them when
the fault was first noticed.
If he's going to threaten small claims action he should be doing it against
the retailer who sold him the dodgy product. He seems to have jumped the gun
by escalating his problem to LG rather than taking up his concerns with the
retailer first, IMO.
atec
fallacious allegations and subjugate his misbegotten suggestion to the
level of pond scum where they belong
--
X-No-Archive: Yes
Noddy
"DJ!" <de...@ausmicro.com> wrote in message
> Possibly with good cause. We only have your side of the story here,
> remember.
Of course.
Just out of curiosity, did you see a *single* point in the guys story that
was in any way unreasonable?
--
Regards,
Noddy.
Goforit
"Pepe Duran" <pepedu...@hotmail.com> wrote in message
news:ti6wc.6202$rz4....@news-server.bigpond.net.au...
> I have had the SAME bad experience with LG as Paul has. Its NOT an
isolated
> case.
> Deal with LG is like extracting teeth. VERY painful indeed.
> You have been warned
I have a number of LG electrical items in the house and I will never buy
another one after the pathetic level of warranty repair customer service we
received recently. Fucking rude, incompetent dickheads.
My brother-in-law owns an electrical retail outlet here in Sydney and he has
refused to stock any further LG items after receiving one too many
complaints from customers regarding LG's lack of after sales care.
Fuck em.
Phil Allison
"Noddy" <dg4...@tpg.com.au
>
> "DJ!" <de...@ausmicro.com>
>
> > Possibly with good cause. We only have your side of the story here,
> > remember.
>
> Of course.
>
> Just out of curiosity, did you see a *single* point in the guys story that
> was in any way unreasonable?
** Just about the whole lot smacks of a control freak and a crank:
1. He avoided saying what the original "small fault" was.
2. He has libelled LG publicly on the basis of one example which only he
knows about while remaining anonymous.
3. There is ***no information*** in his story that can be checked out by
those reading it.
4. He has not availed himself of the free legal process for settling such
disputes.
5. He has not returned to explain or justify himself.
............ Phil
Noddy
"Phil Allison" <phila...@tpg.com.au> wrote in message
news:2ictd9F...@uni-berlin.de...
> ** Just about the whole lot smacks of a control freak and a crank:
Really? Interesting.....
> 1. He avoided saying what the original "small fault" was.
Does it matter?
> 2. He has libelled LG publicly on the basis of one example which only he
> knows about while remaining anonymous.
This may be true, but it is his right to complain if he personally isn't
happy, no?
> 3. There is ***no information*** in his story that can be checked out by
> those reading it.
So, it's just *gotta* be fake.....
> 4. He has not availed himself of the free legal process for settling
such
> disputes.
That you know of.
> 5. He has not returned to explain or justify himself.
That may possibly be because he has nothing further to add yet.
Maybe it's just me, but I'm *fascinated* that some people can see so much
about the guy and his problem in a couple of paragraphs :)
Maybe some of the people around here were on the other end of the phone :)
--
Regards,
Noddy.
Phil Allison
"Noddy" <
> "Phil Allison"
** Lets just put back the question you posed and then snipped - Noddy:
> Just out of curiosity, did you see a *single* point in the guys story that
> was in any way unreasonable?
** Very naughty to snip out the context like that.
>
> > ** Just about the whole lot smacks of a control freak and a crank:
>
> Really? Interesting.....
** Not really - control freaks are pretty boring in my book.
> > 1. He avoided saying what the original "small fault" was.
>
> Does it matter?
** A "reasonable" person would have mentioned it.
> > 2. He has libelled LG publicly on the basis of one example which only
he
> > knows about while remaining anonymous.
>
> This may be true, but it is his right to complain if he personally isn't
> happy, no?
** The subject is Paul's post - not idiocies from Noddy's.
>
> > 3. There is ***no information*** in his story that can be checked out
by
> > those reading it.
>
> So, it's just *gotta* be fake.....
>
** Read you own question again - the operative word was "unreasonable".
> > 4. He has not availed himself of the free legal process for settling
> such disputes.
>
> That you know of.
>
** The subject is Paul's post - he claims to be stuck with no options.
> > 5. He has not returned to explain or justify himself.
>
> That may possibly be because he has nothing further to add yet.
>
** There is plenty that needs explaining.
> Maybe it's just me, but I'm *fascinated* that some people can see so much
> about the guy and his problem in a couple of paragraphs :)
** It *is* just you.
............. Phil
[BnH]
you might want to put down all your details and details of the person you
have contacted recently
and now contact LG Australia directly.
My ex gf and a few friends have LG CRT monitor last time and the service
centre
in Botany, NSW service was awesome.
No problems whatsoever.
Drop the mon, show the receipt, called back within 2 weeks ... no question
asked.
=bob=
Ken Oaf
> If you knew how many consumers threw the "...and if you don't, I'll
> contact A Current Affair..." threat at companies, you'd know how
> pathetic that idea is.
up on them.
I have yet to see a cameraman on my doorstep. ;-)
Ken Oaf
> products and pretty aggressive prices. Everything is fine if the
> product works, HOWEVER, be warned that should the product fail, you
> may have significant problems getting it satisfactorily repaired.
Do you still work for Samsung?
Zhod
"Han Solo" <danto...@NOSPAMyahoo.com> wrote in message
news:40c09dcb$0$1583$afc3...@news.optusnet.com.au...
> Your going to avoid LG like the plague on just one persons bad experience?
> how pathetic,just because one person has been given shit service from
> LG,well not actaully LG them self but some repair agent doesnt mean LG is
a
> shit manufactuer.
>
>
> "PeteZ" <pe...@aol.com> wrote in message
> news:lRXvc.5380$rz4....@news-server.bigpond.net.au...
> > I like (and appreciate) this info - it will help me decide on the brand
of
> > my next purchase on this type of gear.
> >
> > Your story is truly unbelieveable ! Call a radio / TV station - they'd
be
> > interested in hearing from you.
> >
> > Just when I thought LG was OK, you might have saved me a load of dosh -
> I'll
> > avoid them like the plague.
> >
> > many thanks,
> >
> > - peteZ
> >
> >
> > "Paul" <paul...@hotmail.com> wrote in message
> > news:26be4c9c.04060...@posting.google.com...
> > > A warning to people who like me are attracted by LG's electronics
> > > products and pretty aggressive prices. Everything is fine if the
> > > product works, HOWEVER, be warned that should the product fail, you
> > > may have significant problems getting it satisfactorily repaired.
> > >
> > > will pass it onto somebody reasonable. Even Citibank (the worst bank
> > > in Australia) will get a 'Complaints Officer' to review.
> > >
Pepe Duran
interstate its a LONG wait on a STD call. Their products are O.K. there
after sales service is pathetic.
You pay for what you get.
DONT purchase LG
"Ken Oaf" <ti...@beerlover.com.au> wrote in message
news:f3s2c0dnjcsrbo43t...@4ax.com...
Paul
I bought from Bing Lee in Chatswood. I asked them to try and negotiate
a more efficient result. They wouldn't do anything. I am familiar with
Fair Trading. I will take the appropriate action at the appropriate
time.
Thanks for your suggestions though.
Paul
product is "dead on arrival" is the retailer required to get involved.
atec <"atec77(notspam)"@hotmail.com> wrote in message news:<40C0481B...@hotmail.com>...
> You may have been misinformed , if its warranty return for repair to
> the place of purchase
>
> Paul wrote:
> >
> > A warning to people who like me are attracted by LG's electronics
> > products and pretty aggressive prices. Everything is fine if the
> > product works, HOWEVER, be warned that should the product fail, you
> > may have significant problems getting it satisfactorily repaired.
> >
Paul
service agent. They are just passing on info from LG.
"Rudolf Ladyzhenskii" <rud...@optusnet.com.au> wrote in message news:<40c04985$0$8987$afc3...@news.optusnet.com.au>...
> Hi,
>
> I am a technician and find LG to be quite helpful in obtaining parts.
> LG as other companies subcontract the warranty repairs to local business and
> not all of them are equally good.
>
> Where are you? May be someone can suggest a good LG authorised place near
> you.
>
> Rudolf
>
>
> "Paul" <paul...@hotmail.com> wrote in message
> news:26be4c9c.04060...@posting.google.com...
Paul
which means confirms the issues I'm having. They are not interested in
aftersales service.
But thanks for the suggestion.
Anthony Horan <anthon...@hotmail.com> wrote in message news:<1cl3xi6pnl8qx.1x49antn3p8oc$.d...@40tude.net>...
> On 4 Jun 2004 02:52:00 -0700, Paul wrote:
>
> > Basically, I now have a $9,000 TV that's useless. Can't get it
> > repaired, nobody from LG responds.
>
> Have you tried posting your experience with this to www.notgoodenough.org?
> They might be able to wrestle some answers out of LG for you :)
>
>
> - Anthony
Paul
The point of the posting is to warn people that when they buy a
product from LG that if the product is faulty and can't be readily
fixed, then LG does not stand behind it's products. This is based on
my experience. If you or others wish to ignore the advice, that's your
choice.
Usenet is one of the best forums for discovering product flaws or
problems with companies before handing over your money. I have used
this forum on many occasions when I have been buying a product or
service. I am grateful to people who post their experiences. It saves
me the grief of going through the same.
The internet has provided a mechanism wherebye the indivual has a
voice that can be heard further than immediate word of mouth.
I don't think the post actually requested advice on what to do. I am
more than capable of that. Perhaps you should read carefully in the
future and respond with relevant comments. Eitehr a) you agree, or b)
your own experiences were different. Feel free to post them.
"Phil Allison" <phila...@tpg.com.au> wrote in message news:<2ib8haF...@uni-berlin.de>...
> "Paul" <paul...@hotmail.com>
>
> > A warning to people who like me are attracted by LG's electronics
> > products and pretty aggressive prices.
> > (snip tedious story)
>
>
> ** I notice you have not been prepared to put your full name to any of this
> "Paul who ever you are".
>
> We do not know which state you live in or which repair agent you are talking
> about. Also, you used Google to access usenet and supplied only a Hotmail
> address - which hides your identity nicely.
>
> Is this something you threatened LG Electronics you would to do to them if
> they ignored your requests ???
>
> I also notice you made no attempt to use the free legal process supplied by
> state governments to settle customer v trader disputes - ie Fair
> Trading, CTTT etc. Why exactly is that ??????
>
> God knows what you are really up to but public vendettas on usenet by
> anonymous persons are not a pretty sight.
>
> Believe me - I know.
>
>
>
> ............. Phil
Paul
> > product works, HOWEVER, be warned that should the product fail, you
> > may have significant problems getting it satisfactorily repaired.
>
> succeeded in getting Hitachi to repair an out-of-warranty washing machine
> that way (turns out it was a crock anway - probably why they no longer sell
> them here).
Good suggestion .. Thanks ..
Paul
that Sony and Philips have been interested when their products had
faults. You do not know how many products I buy, how frequently, and
to what value. If you have never had a faulty appliance ever, then you
are either very lucky, or you don't buy very much.
"Vic" <dtm...@hotmail.com> wrote in message news:<xPWdnRv--Yw...@giganews.com>...
> Hey check-up this other two lines:
>
> <This contrasts with other dealers. I have had problems with both Sony
> <and Philips products in the past.
>
> Maybe is a question of asking which products he has not problems with?
>
> Vic
> "Phil Allison" <phila...@tpg.com.au> wrote in message
> news:2ib8haF...@uni-berlin.de...
> >
> > "Paul" <paul...@hotmail.com>
> >
> > > A warning to people who like me are attracted by LG's electronics
> > > products and pretty aggressive prices.
> >
Phil Allison
"Paul" <paul...@hotmail.com>
>
> Phil, you are a fool.
>
** Paul - your are a top posting arse.
> The point of the posting is to warn people that when they buy a
> product from LG that if the product is faulty and can't be readily
> fixed, then LG does not stand behind it's products. This is based on
> my experience. If you or others wish to ignore the advice, that's your
choice.
>
** False premise.
> Usenet is one of the best forums for discovering product flaws or
> problems with companies before handing over your money.
** More false premises.
> I have used
> this forum on many occasions when I have been buying a product or
> service. I am grateful to people who post their experiences. It saves
> me the grief of going through the same.
>
** Same silly wrong assertions as before.
> The internet has provided a mechanism wherebye the indivual has a
> voice that can be heard further than immediate word of mouth.
>
** Perfect too for anyone intent on an illegal vendetta.
> I don't think the post actually requested advice on what to do.
** Suggestions on that are gratis - go straight to hell.
> I am more than capable of that.
** Paul - you are an arse.
> Perhaps you should read carefully in the future and respond with relevant
comments. Eitehr a) you agree, or b)
> your own experiences were different. Feel free to post them.
>
** Paul - you have just confirmed my worst fears about you.
Now, there is not the slightest doubt you are indeed a control freak and
a dangerous crank.
.............. Phil
Phil Allison
"Paul"
>
> I bought from Bing Lee in Chatswood. I asked them to try and negotiate
> a more efficient result. They wouldn't do anything. I am familiar with
> Fair Trading. I will take the appropriate action at the appropriate
> time.
** Your one man, crazed vendetta will go down badly at Fair Trading.
.......... Phil
Paul
> >my next purchase on this type of gear.
>
>
> >
> >Your story is truly unbelieveable ! Call a radio / TV station - they'd be
> >interested in hearing from you.
>
> Have a look at what he said. Comes across as a impatient person and
> the customer from hell.
Not sure how you came to that conclusion ?
> >
> >Just when I thought LG was OK, you might have saved me a load of dosh - I'll
> >avoid them like the plague.
>
> I have LG tv sets and lg drives and not had any bad experiences with
> them. I have many mates with lg tv sets an dthey work just fine.
>
> >
Yes, I have other LG products too, and they have worked fine too. But,
like others, you've completely missed the point :
As a consumer, if things go wrong, you want to know what kind of
support the supplier is going to give.
I've actually been a supporter of LG in the past because of some of
the good products they sell. I got sucked in, bought something
expensive, it failed, and they are not interested. Simple.
> >many thanks,
> >
> >- peteZ
> >
> >
> >"Paul" <paul...@hotmail.com> wrote in message
> >news:26be4c9c.04060...@posting.google.com...
> >> A warning to people who like me are attracted by LG's electronics
> >> products and pretty aggressive prices. Everything is fine if the
> >> product works, HOWEVER, be warned that should the product fail, you
> >> may have significant problems getting it satisfactorily repaired.
> >>
> >> Basically, I now have a $9,000 TV that's useless. Can't get it
> >> repaired, nobody from LG responds.
> >>
> >>
> >> Bottom line ... If you are buying anything more than an LG toaster, be
> >> aware that if it breaks down, you almost certainly will have little
> >> chance getting a resolution unless it's a simple problem to fix.
> >>
> >> This contrasts with other dealers. I have had problems with both Sony
Miro
> product is "dead on arrival" is the retailer required to get involved.
>
It is dead on arrival now ....... doesnt work like it does in the manual.
Zhod
Phil Allison
"Zhod" <
> Vendetta?
>
vendetta
noun {C}
a long and violent argument between people or families in which one
group tries to harm the other in order to punish them for things that have
happened in the past:
- He saw himself as the victim of a personal vendetta being waged by
his political enemies.
.......... Phil
Zhod
noun
a person named Phil Allison
:P
"Phil Allison" <phila...@tpg.com.au> wrote in message
news:2idmvdF...@uni-berlin.de...
pq
>On Fri, 04 Jun 2004 14:40:11 GMT, dj <d...@nospam.com> wrote:
>
>>Most do not do that because on spam.
>
>Newsflash! Posting your real name DOES NOT result in a flood of spam.
Posting your real name and if you upset a person which is mentally
unstable they can end up stalking you which is not much fun.
Never ever post your real name or use a real email address
>
>
>>Nothing wrong with doing that because most do it to not get spam.
>
>Plenty of ways to bot-proof a legitimate email address when posting to
>newsgroups if you're concerned about spam.
>
>Cheers... Derek (DJ)
>de...@ausmicro.com de...@clubduh.com
>
>--
>Quote of the moment
>"Relationships are hard. It's like a full-time job, and we
> should treat it like one. If your boyfriend or girlfriend
> wants to leave you, they should give you two weeks' notice.
> There should be severance pay, and before they leave you,
> they should have to find you a temp."
> - Bob Ettinger
>
>
Rod Speed
> Actually, no, warranty repairs go via service agents. Only if the
> product is "dead on arrival" is the retailer required to get involved.
He clearly said that the fault was there from new.
So its the retailer's problem legally.
Or was before the service agent got involved, anyway.
Now the best approach is to at least threaten LG with
the small claims system and use it if they ignore that threat.
Rod Speed
flyinyereye <sp...@spam.com> wrote in message
news:40c12ee5$0$8110$5a62...@freenews.iinet.net.au...
> Rod Speed <rod_...@yahoo.com> wrote
>> Fuck them over using the small claims system in your state.
>> That should put one hell of a bomb under them and you may
>> well get a brand new TV or a full refund of what you paid.
>> Doesnt cost much in most states.
>> Even the threat of the small claims system
>> may well put one hell of a bomb under LG too.
> I wonder why Paul hasn't utilised his rights under the Trade
> Practices Act and contacted the store he purchased it from?
Likely because like most people, he doesnt
realise what the TPA specifys on that.
Most retail operations dont either.
Harder to say what the story is with LG itself.
> The unit was clearly defective and he has
> the right to repair/replacement/refund
Correct.
> (as the store decides).
Nope, as the purchaser decides, actually.
> I'd be putting the pressure on them;
Gets a bit messy now that the service agent has
got involved and may well have botched the repair.
> in fact I'd have started with them when the fault was first noticed.
Sure. I would have too.
> If he's going to threaten small claims action he should be
> doing it against the retailer who sold him the dodgy product.
Dunno, it gets more complicated now that the service
agent has got involved. I'd threaten LG with the small
claims system myself. They may well take the easy way
out of offering a brand new TV or a full refund if he has
decided that he doesnt want to risk it with LG's pathetically
inadequate backup even with a brand new replacement TV.
Best to threaten first because the small claims system
does require a personal attendance at the hearing and
that can be a nuisance, and there is a fee involved too.
> He seems to have jumped the gun by escalating his problem to
> LG rather than taking up his concerns with the retailer first, IMO.
Yes, but its a bit late now that the service
agent appears to have botched the TV repair.
The retailer is within his rights to tell Paul to take it up with LG, NOW.
Rod Speed
[BnH] <b18ATiinetDOTnetDOTaus> wrote in message
news:40c161b4$0$8124$5a62...@freenews.iinet.net.au...
> Before LG put you into a legal lawsuit for defamation,
Taint gunna happen, you watch.
> you might want to put down all your details and details of the person
> you have contacted recently and now contact LG Australia directly.
He already said that he had tried that and is now being ignored by them.
Since notgoodenough has LG listed as a non responder,
he likely is seeing what they are apparently well known for.
> My ex gf and a few friends have LG CRT monitor last time
> and the service centre in Botany, NSW service was awesome.
> No problems whatsoever.
> Drop the mon, show the receipt, called back within 2 weeks ...
> no question asked.
Rod Speed
Pepe Duran <pepedu...@hotmail.com> wrote in message
news:lCfwc.6776$rz4....@news-server.bigpond.net.au...
> Phone LG and try and talk to a REAL person. If you are
> phoning from interstate its a LONG wait on a STD call.
Capped long distance calls are handy for that.
> Their products are O.K. there after sales service is pathetic.
Looks like it.
> You pay for what you get.
Nope, Sumsung is much better on that stuff.
Ken Oaf
> On 4 Jun 2004 02:52:00 -0700, paul...@hotmail.com (Paul) wrote:
>
> >repaired, nobody from LG responds.
>
>
> What a waste of cash.
A good point. One can have a good plasma screen for that price. Or two crappy
plasma screens...
Marty
> Long answer simple , following the correct path would invalidate his
> fallacious allegations and subjugate his misbegotten suggestion to the
> level of pond scum where they belong
>
Just located your dictionary, have you????
> flyinyereye wrote:
> >
> > "Rod Speed" <rod_...@yahoo.com> wrote in message
> > news:2ic71aF...@uni-berlin.de...
> > > Fuck them over using the small claims system in your state.
> > >
> > > That should put one hell of a bomb under them and you may
> > > well get a brand new TV or a full refund of what you paid.
> > >
> > > Doesnt cost much in most states.
> > >
> > > Even the threat of the small claims system
> > > may well put one hell of a bomb under LG too.
> >
> > I wonder why Paul hasn't utilised his rights under the Trade Practices
Act
> > and contacted the store he purchased it from? The unit was clearly
defective
> > and he has the right to repair/replacement/refund (as the store
decides).
> > I'd be putting the pressure on them; in fact I'd have started with them
when
> > the fault was first noticed.
> >
> > If he's going to threaten small claims action he should be doing it
against
> > the retailer who sold him the dodgy product. He seems to have jumped the
gun
> > by escalating his problem to LG rather than taking up his concerns with
the
> > retailer first, IMO.
>
> --
> X-No-Archive: Yes
Marty
let's scroll down further so I can't be accused of top posting or editing!!
OK kiddies - off to the bottom of the message we go, keeping up little
Phillip???
"Phil Allison" <phila...@tpg.com.au> wrote in message
news:2ictd9F...@uni-berlin.de...
>
> "Noddy" <dg4...@tpg.com.au
> >
> > "DJ!" <de...@ausmicro.com>
> >
> > > Possibly with good cause. We only have your side of the story here,
> > > remember.
> >
> > Of course.
> >
> > Just out of curiosity, did you see a *single* point in the guys story
that
> > was in any way unreasonable?
>
>
> ** Just about the whole lot smacks of a control freak and a crank:
>
> 1. He avoided saying what the original "small fault" was.
>
> 2. He has libelled LG publicly on the basis of one example which only he
> knows about while remaining anonymous.
>
> 3. There is ***no information*** in his story that can be checked out by
> those reading it.
>
> 4. He has not availed himself of the free legal process for settling
such
> disputes.
>
> 5. He has not returned to explain or justify himself.
>
>
>
>
> ............ Phil
>
OK, that's better, no top posting here, eh Phil!! ;-)
Now, go play on the road, Phil. Read the thread - I count 3 - 4 people so
far with LG related issues, hardly an isolated incident, and if you haven't
been reading the OP's ongoing replies then you are as blind as you are
pathetically stupid..
Exactly what info in his story should the readers be able to check? Maybe
he should give us his address so we can all pop over to look at the telle
and raid the fridge? Get a grip on something other than yourself, wanker...
Personally, I appreciate the info provided - at least I now know that
aftersales service from LG *may* be a problem that I should consider...
Just like the problem I had with Maxtor a while ago - it didn't stop anyone
else dealing with them but at least it gave some people advance warning that
there *could* be a problem under certain circumstances..
Of course, Phil, when you live with your head up your arse, like you do, I
guess it's hard to have problems with equipment other than you own
tool.................
Marty
news:40c161b4$0$8124$5a62...@freenews.iinet.net.au...
> Before LG put you into a legal lawsuit for defamation,
Only possible if what he states didn't happen. If the OP has simply relayed
the true story of what he experienced, then there is no defamation.
> you might want to put down all your details and details of the person you
> have contacted recently
Why??? Presumably he has all that info in his personal file/record/whatever
and can provide it to fair trading or whoever when needed.
> and now contact LG Australia directly.
Seems he tried that... They weren't interested, which is why he posted his
warning...
>
> My ex gf and a few friends have LG CRT monitor last time and the service
> centre
> in Botany, NSW service was awesome.
>
Good for them! And the OP did state "be warned that should the product
fail, you
may have significant problems getting it satisfactorily repaired.".
Notice the "may have significant problems"... not "will have"....
> No problems whatsoever.
> Drop the mon, show the receipt, called back within 2 weeks ... no question
> asked.
Maybe they were better looking than the OP???? ;-)
>
> =bob=
John Smith
There are a number of companies that seem to be outstanding at
ignoring their customers and not providing service. For those not
familiar, it is an Aussie site.
zog
> Also, you used Google to access usenet and supplied only a Hotmail
> address - which hides your identity nicely.
>
unlike some people who have no clue whatever and post their full email
addy up on newsgroups, can I say SPAM MAGNET!
learn to use a spamtrap in your email
Rod Speed
Marty <NOSPAM...@yahoo.com.au_NOSPAM> wrote
in message news:40c25d43$1...@news.iprimus.com.au...
> [BnH] <b18ATiinetDOTnetDOTaus> wrote
>> Before LG put you into a legal lawsuit for defamation,
> Only possible if what he states didn't happen.
> If the OP has simply relayed the true story of
> what he experienced, then there is no defamation.
Its more complicated than that in some states.
Truth alone isnt always a sufficient defence.
But his satifys the public interest test as well
as truth if he stated what happened accurately.
>> you might want to put down all your details and
>> details of the person you have contacted recently
> Why??? Presumably he has all that info in his personal file/record/
> whatever and can provide it to fair trading or whoever when needed.
Jeßus
Seems pretty obvious that there is more to your story than you are letting
on here.
--
/Jeßus/
I couldn't repair your brakes, so I made your horn louder - Unknown
Oldus Fartus
> Actually, no, warranty repairs go via service agents. Only if the
> product is "dead on arrival" is the retailer required to get involved.
>
>
No - the Trade Practices Act says differently.
You haven't really explained the problem fully Dave, but if the item is
not of merchantable quality, then you are entitled to a refund,
replacement or repair at *your* option, not the retailer's, or LG's.
A brief summary of your rights are at
http://www.accc.gov.au/content/index.phtml/itemId/319431/fromItemId/319187
--
Cheers
Oldus Fartus
Phil Allison
"Oldus Fartus".
> Paul wrote:
>
> > Actually, no, warranty repairs go via service agents. Only if the
> > product is "dead on arrival" is the retailer required to get involved.
> >
>
> No - the Trade Practices Act says differently.
>
> You haven't really explained the problem fully Dave, but if the item is
> not of merchantable quality,
** Not the slightest chance of LG or anyone sane agreeing that is the case
here.
> then you are entitled to a refund, replacement or repair at *your*
option, not the retailer's, or LG's.
>
** The unit had a minor fault - the above is therefore is all irrelevant.
.......... Phil
DJ!
It's for every Ray Martin wannabe whinger.
Cheers... Derek (DJ)
de...@ausmicro.com de...@clubduh.com
--
Quote of the moment
Law of mental health
If you're feeling good, don't worry, you'll get over it.
JohnP
> products and pretty aggressive prices. Everything is fine if the
> may have significant problems getting it satisfactorily repaired.
From a personal experience I totally agree. There AS service is beyond a
joke. Caveat Emptor.
Franc Zabkar
to keyboard and composed:
>A warning to people who like me are attracted by LG's electronics
>products and pretty aggressive prices. Everything is fine if the
>product works, HOWEVER, be warned that should the product fail, you
>may have significant problems getting it satisfactorily repaired.
>
>I recently bought an extremely expensive LG LCD Rear Projection TV.
>This was a great product, but it had a samll fault with the screen
>since new.
What exactly was "the small fault"? A description of the actual
problem may put things into perspective.
- Franc Zabkar
--
Please remove one 's' from my address when replying by email.
Noddy
> ** Lets just put back the question you posed and then snipped - Noddy:
Err, um, I'm sorry?
I'd *already* posted it and you'd replied. Why did it need to be posted
again?
> ** Very naughty to snip out the context like that.
I guess I'll have to take your word for it, but I'm afraid I'm not following
you.....
> ** Not really - control freaks are pretty boring in my book.
Mine too.
The interesting part is that you could gather that he is a control freak
from his post. I've had half a dozen people read it and no one seems to get
that impression :)
> ** A "reasonable" person would have mentioned it.
Why?
Is the level of service relevant to the nature of the fault in any way?
> ** The subject is Paul's post - not idiocies from Noddy's.
Speaking of idiocies, is your asterisk key stuck, or can't you tell where
your own comments are when reading it back to yourself?
> ** Read you own question again - the operative word was "unreasonable".
Indeed, and I think it's quite unreasonable of you to suspect his story is
untrue simply because you personally can't verify it.
> ** The subject is Paul's post - he claims to be stuck with no
options.
He does indeed.
And if he started small claims proceedings a week ago, how long do you think
it would be before there was some resolution?
> ** There is plenty that needs explaining.
And, like a ture armchair expert, you don't want to name them, right?
> ** It *is* just you.
I doubt it Phil, I really do :)
Regards,
Noddy.
Phil Allison
"Noddy"
>
> "Phil Allison"
> > ** Lets just put back the question you posed and then snipped - Noddy:
>
> Err, um, I'm sorry?
>
> I'd *already* posted it and you'd replied. Why did it need to be posted
> again?
** The context needs to be visible else naughty Noddys pretend it is
something other than it was.
>
> > ** Very naughty to snip out the context like that.
>
> I guess I'll have to take your word for it, but I'm afraid I'm not
following
> you.....
** When caught red-handed - feign incomprehension.
Fools the gullible.
>
> > ** Not really - control freaks are pretty boring in my book.
>
> Mine too.
>
> The interesting part is that you could gather that he is a control freak
> from his post. I've had half a dozen people read it and no one seems to
get
> that impression :)
>
** When you have no case - quote anonymous experts in your favour.
> > ** A "reasonable" person would have mentioned it.
>
> Why?
** It gives essential context to the matter.
> > ** The subject is Paul's post - not idiocies from Noddy's.
>
> Speaking of idiocies, is your asterisk key stuck, or can't you tell where
> your own comments are when reading it back to yourself?
** When you have no case - insult the other party on any pretext you
like.
>
> > ** Read you own question again - the operative word was
"unreasonable".
>
> Indeed, and I think it's quite unreasonable of you to suspect his story is
> untrue simply because you personally can't verify it.
** Paul's post is the topic - not Noddy' s personal opinions.
> > ** The subject is Paul's post - he claims to be stuck with no
> options.
>
> He does indeed.
>
> And if he started small claims proceedings a week ago, how long do you
think
> it would be before there was some resolution?
** When you have no case - simply change the subject.
> > ** There is plenty that needs explaining.
>
> And, like a ture armchair expert, you don't want to name them, right?
>
** When you have no case - insult the other party.
> > ** It *is* just you.
>
> I doubt it Phil, I really do :)
** Noddy is just another troll.
A pathetic one too.
............ Phil
Paul
I bought the LCD rear projection because it was a 60 inch. The
cheapest 60 inch plasma screens are above $20,000. I also have a 42
inch plasma which is for a smaller room.
LG's High Definition 60inch Rear Projection TV is actually a very good
product. It is a shame that they can't get their aftersales right. The
products can be good.
Ken Oaf <ti...@beerlover.com.au> wrote in message news:<1ki4c0p00ilcmdev0...@4ax.com>...
Noddy
<sniped a load of meaningless diatribe>
> ** Noddy is just another troll.
>
> A pathetic one too.
Ironic post of the week :)
--
Regards,
Noddy.
vavud
You'll suddenly see how friendly and helpful they will become.
Also go tot the ACCC. You can raise a complaint online which takes the pain
out of it. You'll get what you expect for the top dollar you have paid.
Don't take any shit from them!
"Paul" <paul...@hotmail.com> wrote in message
news:26be4c9c.04060...@posting.google.com...
>A warning to people who like me are attracted by LG's electronics
> products and pretty aggressive prices. Everything is fine if the
> product works, HOWEVER, be warned that should the product fail, you
> may have significant problems getting it satisfactorily repaired.
>
> I recently bought an extremely expensive LG LCD Rear Projection TV.
> This was a great product, but it had a samll fault with the screen
> Basically, I now have a $9,000 TV that's useless. Can't get it
> repaired, nobody from LG responds.
>
>
vavud
any LG product!
How do you know Paul is bullshitting. Your story sounds more like bullshit
than his is.
"ttt" <t...@ttt.com> wrote in message
news:40c05348...@news-server.bigpond.net.au...
> On Fri, 04 Jun 2004 10:07:13 GMT, "PeteZ" <pe...@aol.com> wrote:
>
>>I like (and appreciate) this info - it will help me decide on the brand of
>>my next purchase on this type of gear.
>
> What a crock of shit!!!!!!
>
>>
>>Your story is truly unbelieveable ! Call a radio / TV station - they'd be
>>interested in hearing from you.
>
> Have a look at what he said. Comes across as a impatient person and
> the customer from hell.
>
>>
>>Just when I thought LG was OK, you might have saved me a load of dosh -
>>I'll
>>avoid them like the plague.
>
> I have LG tv sets and lg drives and not had any bad experiences with
> them. I have many mates with lg tv sets an dthey work just fine.
>
>>
>>many thanks,
>>
>>- peteZ
Oldus Fartus
Yes, I suspect you are correct Phil. Perhaps he will tell us all what
the small fault with the screen is.
--
Cheers
Oldus Fartus
Astounded
of quality or Low Grade.
"DJ!" <de...@ausmicro.com> wrote in message
news:oaa2c019smpmgo85p...@4ax.com...
> On Fri, 04 Jun 2004 13:10:05 GMT, "Astounded" <Asto...@wotusaid.com>
> wrote:
>
> >Sounds like ttt works for Low Grade to me!
>
> Twat.> "The Swiss have an interesting army. Five hundred years without
> a war. Pretty impressive. Also pretty lucky for them. Ever see
> that little Swiss Army knife they have to fight with? Not much
> of a weapon there. Corkscrews. Bottle openers. 'Come on, buddy,
> let's go. You get past me, the guy in back of me, he's got
> a spoon. Back off. I've got the toe clippers right here.'"
> - Jerry Seinfeld
>
>
---
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Allan
Its a reply, we have read the original Post, we don't want to scroll down
reading through the original post again and again,
just to read someone's reply..
Allan
"Huey Fong" <nos...@auspics.com> wrote in message
news:2ibts8F...@uni-berlin.de...
> Why do you force us to scroll down over words we've already read just read
> you rubbish? It's very bad manners to take for granted that people like
what
> you like when all you do is annoy those people.
> HF
>
> "dj" <d...@nospam.com> wrote in message
> news:1o11c0d60nd0fnvtm...@4ax.com...
> > On Fri, 04 Jun 2004 13:10:05 GMT, "Astounded" <Asto...@wotusaid.com>
> > wrote:
> >
> > >Sounds like ttt works for Low Grade to me!
> >
> > It is considered rude to top post.
> > And why use the word "sounds" ? That is a word used for hearing
> > something. The word you should have posted is "looks".
> >
> > I use a lg dvd drive and not had any problems so I must work for lg as
> > well?
> >
> > Why would anyone from lg bother getting involved in a news group
> > discussion.
> >
> > It looks as though you have a vendetta against Lg yourself.
> > If you have bothered reading all the other replies from others Paul
> > you would have noticed that all are satisfied with Lg drives.
> >
>
>
Rod Speed
> Oldus Fartus wrote
>> Paul wrote
>>> Actually, no, warranty repairs go via service agents. Only if the
>>> product is "dead on arrival" is the retailer required to get involved.
>> No - the Trade Practices Act says differently.
>> You haven't really explained the problem fully Dave,
>> but if the item is not of merchantable quality,
> Not the slightest chance of LG or anyone
> sane agreeing that is the case here.
Mindless bullshit, particularly with the small claims system.
>> then you are entitled to a refund, replacement
>> or repair at *your* option, not the retailer's, or LG's.
> The unit had a minor fault - the above is therefore is all irrelevant.
Wrong. As always. Its not of merchantable quality. Its defective.
Rod Speed
"Oldus Fartus" <deni...@iiNOSPAMnet.net.au> wrote in message news:40c30945$0$29808$5a62...@freenews.iinet.net.au...
> Phil Allison wrote:
>
> > "Oldus Fartus".
> >
> >>Paul wrote:
> >>
> >>
> >>>Actually, no, warranty repairs go via service agents. Only if the
> >>>product is "dead on arrival" is the retailer required to get involved.
> >>>
> >>
> >>No - the Trade Practices Act says differently.
> >>
> >>You haven't really explained the problem fully Dave, but if the item is
> >>not of merchantable quality,
> >
> >
> >
> > ** Not the slightest chance of LG or anyone sane agreeing that is the case
> > here.
> >
> >
> >
> >>then you are entitled to a refund, replacement or repair at *your*
> >
> > option, not the retailer's, or LG's.
> >
> >
> >
> > ** The unit had a minor fault - the above is therefore is all irrelevant.
> >
> >
> >
>
> Yes, I suspect you are correct Phil.
Nope, he aint.
And whether the fault its always had means its not of merchantable
quality or not fit for purpose is irrelevant, because that full refund or
and exchange for a copy that doesnt have the fault, or fixing the fault,
is the customer's choice, not the retailers.
> Perhaps he will tell us all what the small fault with the screen is.
Doesnt matter on that particular question.
Rod Speed
Leaving everything quoted works much better when
the posts are read from the groups.google archive.
"Dyna Soar" <dynasoarR...@ozdebate.com> wrote in message news:2ihgqeF...@uni-berlin.de...
> Allan wrote:
>
> > I agree, it rubbish to say Its rude to top Post..
> > Its a reply, we have read the original Post, we don't want to scroll
> > down reading through the original post again and again,
> > just to read someone's reply..
>
> Top posting is only for those either too lazy or too pig ignorant to snip.
>
> --
> Dyna.
>
> It takes 42 muscles to frown but it only takes 4 to raise my middle
> finger and say, "Go bite my bum!"
>
>
Phil Allison
"Rod Speed" <rod_...@yahoo.com> wrote in message
news:2ihi8qF...@uni-berlin.de...
>
> "Oldus Fartus" <deni...@iiNOSPAMnet.net.au> wrote in message
news:40c30945$0$29808$5a62...@freenews.iinet.net.au...
> > Phil Allison wrote:
> >
> > > "Oldus Fartus".
> > >
> > >>Paul wrote:
> > >>
> > >>
> > >>>Actually, no, warranty repairs go via service agents. Only if the
> > >>>product is "dead on arrival" is the retailer required to get
involved.
> > >>>
> > >>
> > >>No - the Trade Practices Act says differently.
> > >>
> > >>You haven't really explained the problem fully Dave, but if the item
is
> > >>not of merchantable quality,
> > >
> > >
> > >
> > > ** Not the slightest chance of LG or anyone sane agreeing that is the
case
> > > here.
> > >
> > >
> > >
> > >>then you are entitled to a refund, replacement or repair at *your*
> > >
> > > option, not the retailer's, or LG's.
> > >
> > >
> > >
> > > ** The unit had a minor fault - the above is therefore is all
irrelevant.
> > >
> > >
> > >
> >
> > Yes, I suspect you are correct Phil.
>
> Nope, he aint.
** Yes he is.
>
> And whether the fault its always had means its not of merchantable
> quality or not fit for purpose is irrelevant, because that full refund or
> and exchange for a copy that doesnt have the fault, or fixing the fault,
> is the customer's choice, not the retailers.
** Bullshit.
............. Phil
Phil Allison
>
> Phil Allison <phila...@tpg.com.au> wrote in
> message news:2ifmmiF...@uni-berlin.de...
> > Oldus Fartus wrote
> >> Paul wrote
>
> >>> Actually, no, warranty repairs go via service agents. Only if the
> >>> product is "dead on arrival" is the retailer required to get involved.
>
> >> No - the Trade Practices Act says differently.
>
> >> You haven't really explained the problem fully Dave,
> >> but if the item is not of merchantable quality,
>
> > Not the slightest chance of LG or anyone
> > sane agreeing that is the case here.
>
> Mindless bullshit, particularly with the small claims system.
>
** Robot bullshit, clunk, clunk, clunk.
> >> then you are entitled to a refund, replacement
> >> or repair at *your* option, not the retailer's, or LG's.
>
> > The unit had a minor fault - the above is therefore is all
irrelevant.
>
> Wrong. As always. Its not of merchantable quality. Its defective.
** The Robot lies.
............. Phil