Can not Save

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Hunter Ashburn

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Dec 18, 2011, 3:13:24 PM12/18/11
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Hey all,

So I can not save today. Either as Draft or as a a template. When I
do, I can edit all of the options, but when I go to save i get only
"internal server error".

I can not publish either, as that option is grayed out. Any advice or
help is appreciated.

Thanks,

Joel Caffey

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Dec 18, 2011, 3:15:02 PM12/18/11
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What browser are you working from?

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Brett Selby

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Jan 22, 2013, 1:03:16 AM1/22/13
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I also get this problem on google chrome.

Brett Selby

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Jan 22, 2013, 1:05:40 AM1/22/13
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I can publish but when it is finished creating the mixdown, a red warning comes up saying internal server error. Save draft brings up an error saying this track could not be saved. This is an original song. Not a remix, and save as a template is grayed out. If anyone could help me it would be appreciated.

Joel Caffey

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Jan 22, 2013, 2:15:53 PM1/22/13
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1. What browser are you using? 
2. When this happens, (I use Google Chrome) I simply retry saving because my internet has a tendency to screw with my saving and publishing ect.
But when the retry doesn't work, while it is saving I click the refresh button on my browser, and a window pops up that asks if I was sure I want to reload yada yada yada. But instead of saying yes, I say no. In it's own way, this refreshes audiotool's cache so that small issues like that don't happen in repetition. If you are using another browser, I suggest retrying continuously until it saves or check your internet perception. Problems that cause Audiotool to not save is internet connection, proxy servers, not enough ram, accidently refreshing your page, not saving your draft ect. ... hope this helped! (: 
- jace. 

AJ Mentel

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Dec 18, 2013, 12:00:38 PM12/18/13
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I can't reload in the opened app window. I've done a lot and I can't lose it. Help! 

Kai Braun

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Dec 19, 2013, 11:47:01 PM12/19/13
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This is probably too little too late but you can refresh by pressing f5, or you can right click on the top of the window and click "Show as tab" to make it into a normal window.


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