You might want to hold off quoting me until we actually meet our
goal...which at present rate should be three or four days from now.
(Fingers crossed!)
But in general, yes, of course Hackerspace should be pointing out to
anyone who will listen that we're teaching local people valuable,
practical, high-tech skills - and that over the long term, this really
does translate into new jobs and people getting better jobs.
How else can someone learn how to work with a fancy machine like a laser
cutter or a 3D printer or a CNC mill? For $50 a month it's one hell of a
deal!
I guess if we want to pitch this to potential members, we should tell the
whole story.
Here's how it fit together for us (Sorry - it's long!):
FLEXIBLE MANUFACTURING:
You can't make tiny, fiddly little bits of complicated-shaped wood
economically in any other way than laser cutting or die-cutting. Die-cut
stuff sucks - the edges are horrible and the cost of making the dies
(although it's come down dramatically) prevents you from having a wide
range of product...and they wear out alarmingly quickly. Laser cutting
opens up the use of super-cheap materials (3.5mm plywood, Glidden paint!)
to making goods that cost big bucks. Our flagship "Tavern" model has
about $8 of plywood and $2 of paint - and we sell it for $200!
HACKERSPACE:
From a small business perspective, without hackerspace, we'd have had to
lease a crappy little laser system for $400 a month with a three year
commitment...or outlay $10,000 to buy one! Who can afford that for the
six months it took us to learn the technology, design and make prototypes
- and all for something that might fail miserably - as our first
Kickstarter did.
With Hackerspace, we could treat this more or less as a hobby - spending
small amounts time over evenings and weekends, gradually getting confident
that we could do this - and iterating on our design about weekly! No
pressure - and lots of experts on hand to ask questions of.
OPEN SOURCE SOFTWARE:
We designed everything with a combination of GIMP, Inkscape and Blender on
an ancient desktop PC running SuSE Linux. Our private MediaWiki setup is
the database for all of our designs, concept pictures, reference art,
business planning documents, lists of backers...you name it! We have
version control for free - and I can get at my designs online from
anywhere. Our public website is another MediaWiki - set up with
permissions that prevent outsiders from editing it. It's not the
prettiest website in the world - but it's functional.
I already pay Dreamhosts $100 a year for my personal website - and there
is plenty of space & bandwidth left over to run our business website at no
extra cost.
We didn't spend a dime on software or server infrastructure.
SOCIAL MEDIA:
We learned from our first (failed) Kickstarter that you have to
self-promote. You can't rely on Kickstarter to deliver an audience.
When the product was ready, we hit the social media to promote it - and
soon started our own forum (phpBB==free!) where we opened up every step of
our development process, how the business works, what we're building and
how. Documenting our failures as well as our successes - we're very
"open" about everything. No secrets from our customers whatever - they
know our profit margins and where all of the costs go, what we're
designing next...everything.
Barely a handful of people were listening - but they were liking what they
heard and one of them got us hooked up with another guy in the business
who makes (of all things) Chocolate Dice (
http://DiceCandies.com). He is
a kickstarter alumni and was prepared to do a "joint promotion" with us.
He used his 1,500 person mailing list to promote a competition to win $400
worth of our product (which, in reality was about 4 hours of my time on
the Hackerspace laser cutter and $10 of materials) - plus $50 worth of
chocolate dice and his new book (which is what he mostly wanted to
promote).
That gave us a mailing list of about a hundred and fifty genuinely
interested people who had opted-in to us sending them product updates...so
we don't have to spam anyone who didn't ask to be spammed. The contest
also brought us coverage on several gamer blogs and forums...and our name
was mentioned in many places. We got a few email inquiries about the cost
of our product - but of course we had no way to make enough to
sell...so...
KICKSTARTER:
With that initial input of enthusiastic buyers from our mailing list, we
got around $2000 of pledges from about 30 people in just a couple of
hours! At some point over that first weekend, about 40 of them had
pledged to our project. I decided to put out announcements on about 30
RPG/gamer forums that I'd found via Google...and rapidly discovered that I
didn't have to! Suddenly there were threads popping up everywhere talking
up our product.
I dipped into some of them to add interesting tidbits about what we did
and how we did it...but I really don't think I needed to do that.
CONCLUSION:
So - all of these sexxy new things - Flexible manufacturing, Hackerspaces,
the OpenSource movement, Social Media and Kickstarter really do all work
together synergistically.
I think this is the world that hackers wanted to create - and it's arrived!
Setting up our business has so far cost us about $300 in Hackerspace
membership - and maybe $200 in materials for prototyping. The most
expensive thing the business owns is four 500 watt shop lights that we
bought to light up our product for photography!
Aside from "sweat equity", that's our total outlay! Once our business is
running, we'll have everything bought and paid for - so when we finish
delivering our kickstarter goals, we'll have no business debt at all - and
everything we need to make a decent profit.
Cool or what?
-- Steve