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Subscription pricing is subject to change. Pricing changes for your subscription plan will be communicated to you 30 days before taking effect via the email address used with your EarMaster Subscription user account. The new pricing will be applied to your subscription plan when the next billing period starts, after the new prices have taken effect.
You may stop your subscription at any time, thereby canceling the auto-renewal of your subscription starting from the end of the running billing period. Cancellation is done by you from your personal account dashboard at
Any unauthorized use of content that may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes are the sole responsibility of the customer.
Where applicable, we indicate whether and why you must provide us with Personal Information, as well as the consequences of failing to do so. If you do not provide personal information when requested, you may not be able to benefit from our services and products if that information is necessary to provide you with the service or if we are legally required to collect it.
Registration, Orders, and Other Information You Provide
We collect your information, including name, postal address or email address, when you complete an order form, register to use our services, and request that we contact you or provide additional information to you.
Communications
If you contact us directly, such as to request information or access to the services, or for Customer Support, we may receive additional information about you, such as your contact information and the contents of your communication. Besides we may receive additional information when you complete a form on our Sites (see i, ii and iii).
Payment Information
If you pay for access to our services and products, we may collect payment information that you provide, such as bank account information and other information necessary to transfer funds.
Device Information
We receive information about your device, including IP address, web browser type, operating system version, mobile device model, device manufacturer and model, language codes, your Internet Service Provider (ISP), unique device identifiers.
Usage Information
We automatically receive information about your interactions with our website, like the pages and other content you view, or the dates and times of your interactions.
Location Data
We may infer your location from the information we collect (for example, your IP address indicates the general geographic region from which you are connecting to the Internet). We may use location information to provide you with features, notifications, marketing, or other content that is influenced by your location, such as showing you the services in your local language or displaying prices in a specific currency or with specific tax rates.
Cookies and Similar Technologies
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer or mobile device. When you use our website, we and our third-party service providers may collect information from you through cookies, web beacons, web server logs, and similar technologies. We may use both session cookies and persistent cookies. By using our services, you consent to the placement of cookies, beacons, and similar technologies in your browser and on emails in accordance with this Privacy Policy. If you disable cookies on your browser, some parts of our services may not work fully.
We may receive information about you from our third-party partners, such as business or marketing partners. We may combine this information with the other information we collect about you to provide more useful information to you regarding our services. This information may include, for example, your name, address, and billing information.
Communications
EarMaster will use your information to communicate with you, including to respond to your inquiries and to send emails to an email address you provide to us for customer-service or technical-support purposes.
As Required by Law and Similar Disclosures
We may disclose information about you: (i) if we are required to do so by law, regulation, or legal processes, such as a court order or subpoena; (ii) in response to requests by government agencies, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to protect against or respond to physical, financial or other harm, injury, or loss of property; or (iv) in connection with an investigation of suspected or actual unlawful activity.
We process personal information data in such a way that the highest possible privacy of your personal data is met. Your personal information is kept on our servers and hardware backups in accordance with our security procedures which follow the European Union's legislation for the handling of personal data (GDPR). Your personal data is kept in our system until you have sent us an explicit request to delete them.
Unfortunately, transferring data over the Internet cannot be 100% secure. Consequently, despite our best efforts to protect personal data, EarMaster cannot assure or guarantee the security of the information transmitted by the user. Any information you transmit is done at your own risk.
Modification or Deletion of Your Personal Information
You can update, correct or delete the personal information we save about you (e.g., your email address) by requesting it in writing at in...@earmaster.com. To opt-out of receiving our newsletters or marketing emails, you can follow the unsubscribe instructions included in the emails communications you receive or contact us at the above email address.
General Requests
If you have any questions or concerns about this Privacy Policy or its implementation, you may contact EarMaster by email (in...@earmaster.com) or at the following address:
We will post any adjustments to this Privacy Policy on this page, and the revised versions will be effective when they are posted. Upon updating our privacy policy, we will also change its version number in order to keep track of which terms each user has been agreeing to. We may ask you to review and accept a newer version of our privacy policy in the future if the continued use of our products and services requires it.
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