Many holes in the movie listings

Adam Jansch

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Mar 17, 2012, 4:45:16 AM3/17/12

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Hi,

I have noticed in the last couple of days that gaps have been appearing in some channels' movie listings, when accessed through the Radio Times XMLTV feeds. Examples:

Much of Sky Movies Premiere (http://xmltv.radiotimes.com/xmltv/249.dat) today is missing (yesterday was too), only A Warrior's Heart and an episode of 35mm show up
Conviction is missing from Sky Movies Thriller (http://xmltv.radiotimes.com/xmltv/2206.dat) today - it should be on at 11:25 and 19:00
The Company Men is missing from Sky Movies Drama/Romance (http://xmltv.radiotimes.com/xmltv/2208.dat) - being aired at 12:05
Pret-a-Porter does not appear in the Sky Movies Indie listing (http://xmltv.radiotimes.com/xmltv/253.dat) - on at 23:35 tonight

This is not an exhaustive list, there may be more. Any idea if this can be fixed?

Thanks,

Adam Jansch

Tom McAdam

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Mar 19, 2012, 2:57:13 PM3/19/12

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Hi Adam,

Thanks very much for reporting this. We've located the problem and will be deploying a fix to production tomorrow.

Tom

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Tom McAdam

Adam Jansch

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Mar 26, 2012, 8:44:31 AM3/26/12

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Thanks Tom,

I've noticed a huge improvement over the last week, but there are still single films missing here and there. Will it take time for the fix to propagate through the listings?

Adam

Tom McAdam

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Apr 3, 2012, 3:24:49 PM4/3/12

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On 26 Mar 2012, at 13:44, Adam Jansch wrote:

> Thanks Tom,
>
> I've noticed a huge improvement over the last week, but there are still single films missing here and there. Will it take time for the fix to propagate through the listings?

Yes, it will have taken a while as we re-ingest the schedules for affected days when the schedules change. Hopefully you're no longer seeing gaps?

Tom

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Tom McAdam

Adam Jansch

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Apr 4, 2012, 4:57:38 AM4/4/12

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There were some missing at the end of last week, but over the last few days it has looked fine.

Adam

mike

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Apr 5, 2012, 3:24:59 AM4/5/12

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Hi,

On Apr 4, 9:57 am, Adam Jansch <sound.surro...@googlemail.com> wrote:
> There were some missing at the end of last week, but over the last few days
> it has looked fine.

There is still a major problem on Movies4Men. Every day, the movie in
the 21:45-ish slot is missing. Often the last but one movie in the
schedule - but the movie after it is intact.

Please can this be looked at also?

Many thanks
Mike

Tom McAdam

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Apr 12, 2012, 6:07:50 AM4/12/12

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Hi Mike,

Thanks for reporting this. We'll investigate and get back to you.

Tom

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Tom McAdam

Tom McAdam

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Apr 17, 2012, 4:08:32 AM4/17/12

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On 5 Apr 2012, at 08:24, mike wrote:

Hi Mike,

With the schedule as it currently stands the first gaps around that time are on 23rd, 24th and 25th April. I've confirmed that these are all currently TBCs, so there should be gaps. We'd expect these gaps to be filled as we approach the broadcast date. Please let me know if you've any examples of gaps on broadcast date, or very close to.

As I mentioned in an earlier email, we're working on ingesting TBCs so in the near future you'll see these gaps replaced with TBCs in the file.