User Roles
Justin Karr
Thanks to Stejpan for kicking off a discussion on payment methods.
Please, anyone, pipe up with a topic that interest you.
Here's another and one we've already played with a little: User Roles.
I have gone over all of the notes from the Community Design Session
and from interviews and have tried to pull out all of the user roles
which appear in any of them. This list follows.
I would be grateful if those interested could look it over and share
some thoughts both in general and in terms of release 1.0.
Specifically, consider:
1. What's missing overall
2. What's missing in terms of release 1.0
3. What is relevant for release 1.0
4. What should not be there at all
As a reminder, v1.0 is targeting very small productions and venues.
See: http://athena.fracturedatlas.org/tix/node/186
The idea is not that all of these user roles will get their own
personal interface into the system, but that the business needs of
each of them are sufficiently considered.
So far, I've got:
Accountant
Artist
Artist's Manager/Agent
Box Office Manager
Box Office Staff
Company Manager
Customer Service Manager
Customer Service Staff
Development Manager
Development Staff
Donor: Individual
Donor: Foundation Representative
Event Planner (opening night party, etc.)
Managing Director
Marketing Associate
Marketing Manager
Patron
Press Agent
Producer: Active (lead producer, torch-bearer, etc.)
Producer: Investor
Proxy Seller: Buyer's Broker
Proxy Seller: Discounter
Proxy Seller: Group Sales Agent
Proxy Seller: Seller's Broker
Proxy Seller: Service Bundler (travel website, etc.)
Reseller: Retail
Reseller: Online
Reseller: Online Auction
Security Officer
Ticket Buyer
Ticket Buyer: Via Proxy
Ticket Buyer: Retail
Ticket Buyer: Online
Ticket Buyer: Telephone
Ticketing Service Provider
Ticket-Taker
Usher
Venue Executive
Venue Manager
VIP Wrangler
Telesales Manager
Telesales Staff
Website Manager
Many thanks,
Justin