At the end of every year, AV-Comparatives releases a summary report to comment on the various anti-virus products tested over the year, and to highlight the high-scoring products of the various tests that took place over the course of the year. Please bear in mind that this report considers all the main-series tests of 2018, i.e. not just the latest ones. Comments and conclusions are based on the results shown in the various comparative test reports, as well as from observations made during the tests ( -comparatives.org/test-methods/).
In 2018, AV-Comparatives subjected 18 security products for Windows to rigorous investigation. All the programs were tested for their ability to protect against real-world Internet threats, identify thousands of recent malicious programs, provide protection without slowing down the PC, and remove malware that had already infected a PC.
As in previous years, in 2018 we are giving our Product of the Year Award to the product with the highest overall scores across all of the tests in the Public Main Test Series. This depends on the number of Advanced+ awards received in all the tests. As all products receiving an Advanced+ award are considered (statistically speaking) to be as good as each other, a product can receive the Product of the Year award without necessarily reaching the highest score in any individual test.
As in previous years, where there has been a tie for Product of the Year, we are using the following tiebreaker: the product that has not won the award before, or the product that has won it less often/less recently, is given the award. However, there was very close competition between two different products in 2018, both of which received the Advanced+ Award in all of the qualifying tests. Consequently, we are again giving the Outstanding Product Award to the other product that also achieved top scores.
Security products include various different features to protect systems against malware. Such protection features are taken into account in the Real-World Protection Test, which test products under realistic Internet usage conditions. Products must provide a high level of protection without producing too many false alarms, and without requiring the user to make a decision as to whether something is harmful or not.
False positives can cause as much trouble as a real infection. Due to this, it is important that anti-virus products undergo stringent quality assurance testing before release to the public, in order to avoid false positives. AV-Comparatives carry out extensive false-positive testing as part of the Malware Protection Tests. Additionally, also false alarms from the Real-World Protection Test are counted for this category.
Security products must remain turned on under all circumstances, while users are performing their usual computing tasks. Some products may have a higher impact than others on system performance while performing some tasks.
Here we tell you about the product type, i.e. whether it is a straightforward antivirus program or Internet security suite, and whether it is paid for or free. We also note any particularly good aspects of the user experience.
This section notes whether you have to make any decisions when installing the product, or can simply accept default settings in all cases. We also look at any installation options available for advanced users.
This is a very straightforward process, which does not require you to make any decisions. There is a choice of languages for the user interface. The Customise option lets you choose which components to install, and the location of the installation folder.
If a potentially unwanted application is downloaded, by default Avast does not take action. However, detection of PUAs can be enabled in the settings. If this is done, Avast blocks the download and displays a similar alert to the one for malware.
Installing the program is very simple, and there are no decisions to be made. However, there is a choice of languages for the user interface, and the Customise option lets you choose which components to install, and the location of the installation folder.
If a potentially unwanted application is downloaded, AVG does not take action with default settings. However, detection of PUAs can be enabled in the settings. If this is done, AVG blocks the download and shows a similar alert to the one for malware.
AVG Free Antivirus has on-access file detection enabled by default. Whilst checking the product for our review, we discovered a bug in the program, which caused poor detection rates when copying malware samples from a USB device or network drive. AVG inform us that this is for performance reasons, and that malware is always scanned on execution.
Installation is straightforward and is quick to complete. Once installed, the app launches its main window. This, like many AV products, takes a rather dark grey theme, with strong highlights in green. The button layout is clear and clean, and it is obvious how to perform a scan of the computer. For most users, this front end will be where they have most interaction with the app.
Configuration of the app is quite straightforward, and most of the complexity is kept well away from most users on a daily basis. We liked the clear integration of the Support function, including 24/7 premium tech support which claimed to be free, via an 0800 phone number.
Avira Antivirus Pro is a paid-for antivirus program. There is the option of installing some additional components, such as a password manager and VPN program. Its redesigned user interface is clear, modern and touch-friendly.
You need to enter an email address before you can download and run the installer. There are no decisions to be made during setup, but you can change the interface language, and decide whether to send product reports to the vendor. After the wizard has completed, you have to create a Bitdefender account (or sign in with an existing one).
If real-time protection is disabled, the text and graphic in the Antivirus tile change to show this; the notification icon in the top right-hand corner of the window also flashes red. You can reactivate the protection by clicking Enable in the Antivirus tile.
Overall, it is an effective and functional interface. However, despite giving Basic and Advanced modes in the settings section, the whole UI has a rather complex and geeky operational feel. It could be considerably more streamlined and user friendly. A small but useful step would be to use the blank 8th panel for some sort of ongoing status monitoring, for example.
By default, Emsisoft does not provide on-access file detection. In our usability check, it was possible to copy malware samples from a USB flash drive to the Desktop without any warning or intervention from the program. Emsisoft does however detect malicious programs immediately when they are executed. On-access file detection can be enabled in the File Guard settings, by setting Scan level to Thorough or Paranoid. If you do this, Emsisoft will quarantine any malware being copied to the system, and show an alert.
Catching of malware on execution was straightforward and worked well. The log facility is quite comprehensive and clear, showing what was infected. There was no significant virus encyclopaedia function found.
There is a choice of languages for the user interface, and you can change the location of the installation folder. When first run, the program invites you to set up the Anti-Theft and Parental Control features, and to protect all settings with a password. All of these are optional.
ESET Internet Security is clearly a solid and well-considered suite of tools. Installation is easy, with obvious questions and appropriate help to aid making the right decisions. Once installed, the package automatically does a system scan, which is a welcome move.
The setup and configuration components are well layered, with obvious status buttons. The integrated help and support pages work well. When we connected a USB flash drive containing malware, ESET immediately notified us, and offered to scan it. This could be made the default action if desired, and it would be nice if this were already the default. Scanning the drive immediately flagged malware already found, and the use of colour here was restrained but obvious. Most of the dialogs were similarly straightforward, although the window for PUA detection alert could be clearer in its wording.
Overall, the program is polished, easy to operate and obvious in its functionality. One suggestion for improvement would be to show fewer pop-up alerts when malware is found, but put the details into the event log.
Installing the product is very straightforward, as there are no options or decisions to be made. At the end of the setup wizard, you have to activate the product, which involves entering a name and email address.
In operation, the program is clear and clean. And it is notable by its extraordinary speed. It ripped through a USB drive of malware in just a few seconds, clearing up everything in the process. An attempt to copy a directory of malware from USB to desktop was immediately stopped, and the resultant popup status window handled the stream of updates in a coherent way.
Kaspersky Internet Security is a paid-for security suite. It includes a number of additional features such as parental controls, application control, and a cleaning tool that removes dubious and unwanted browser extensions, adware and scareware. We liked its clear tiled interface, which makes the most important functions easy to access.
This is very straightforward, you just have to decide whether to join the Kaspersky Security Network (data-sharing scheme). At the end of the setup wizard, a number of recommended configuration options are presented:
Overall, the program is clear to operate and keeps the most important information front and centre for the user. However, improvements could be made for its handling of multiple simultaneous events. And we would prefer a more interactive initial setup and configuration to take advantage of the capabilities which are already there in the app, especially in terms of setting up KIS for a less-experienced user.
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