Electronic Ticket Receipt
Brigitta Martini
To check in with an e-ticket you only need to provide a valid passport (for international flights) or government issued ID (domestic flights) so the agent can pull up your record in their system. The check-in agent then provides your boarding pass to take to the gate. It is recommended however that you take the e-ticket receipts with you on your trip as it serves as proof of your reservation in the event of a computer snafu or major electronic meltdown.
Traveling with e-tickets gives the added benefit of not having to carry valuable paper tickets with you on your travels, thereby circumventing the risk of theft, damage or loss. Most airlines still offer a paper ticket option but usually charge steep fees for them, upwards to $50 for the service.
There are airlines in the world, albeit not many, that still issue paper tickets for their flights, mainly because updating their outdated ticketing system would not provide any savings over leaving it as it is.
To order your e-ticket receipt from an active booking, fill in your family name and booking reference below. The receipt will be sent to the email address that was included in your booking information. If you wish to change your email address, our chat service will help you to edit your contact details.
EMD is an electronic document issued by a carrier or its authorized agent.
It is issued for fees such as services and for balances of tickets, and used as a receipt of the fee paid by the customer or toward the refund of the amount specified on EMD.
The purpose of issuance is described on the EMD passenger receipt.
Please be noted that only the passenger whose name is on an EMD may use that EMD. Names cannot be changed and EMD cannot be transferred to others.
I have electronic receipts that have posted to my account that are either duplicates or are posts from a personal trip (airline and car rentals). I cannot seem to remove them as they are not tied to any posting to my business credit card. Any suggestions?
@aaericks213 the default setting in all Concur sites is to allow for deleting e-receipts without having to add them to a report. So, unless your company intentionally turned off this feature, you should be able to delete them.
If you log into Concur and click Expense at the top of the screen, you will go to the Manage Expenses screen. You should see a large tile that says Create New Report. Below that you should see your available expenses, including the e-receipts. If you click the little checkbox to the left of each e-receipt to select them, you should see the Delete button then become active. This should let you delete them.
If the Delete button does not become active, then your company has turned off this feature. If this is the case you have two choices: 1. Just let them sit there as they won't affect anything. However, if you are like me, I would find this a tad annoying. 2. On your next expense report, you could just attach the extras to the report and provide a comment that they are only being attached to get them out of your available expenses. Because the e-receipts are uploaded, they must be matched to a line item. You can attach multiple receipts to an expense, so what I would do is add my expense, attach the correct receipt, then drag the e-receipt onto that expense. You will probably get a message stating that there is already an image attached and to click Yes to append the image, which will add a second image.
As an administrator, I have instructed several of our employees on how to delete the E-Receipts on their accounts. What I'm really trying to figure out is if there is a way that the E-Receipt feature can be turned off for all of our users. I know there is a way for each user to opt out of the E-Receipts. I've provided those instructions to several users. Some have come back and said they were still seeing E-Receipts; so I'm not sure that is even an effective option. How can we have the E-Receipt capability removed company-wide?
A ticket is either an e-Ticket Itinerary Receipt or electronic flight coupon issued by a carrier or designated agency. The purchase of a ticket concludes a carriage contract between the operating airline(s) and the customer.
Tickets purchased at normal fares are valid for one year from the departure of the first flight sector (or the date of issue if unused). Special fares have different validity periods that apply accordingly.
Please reserve and purchase your ticket in the sector where you will actually board. If the sector you are not boarding is included, you may not be able to use the ticket as it is and you may have to purchase a new one.
Tickets for international flights newly issued over the phone with a customer service representative or at an ANA airport counter will as a rule incur a designated ticket service charge per passenger per ticket. (Multiple sectors may be included within the ticket.)
An EMD (Electronic Miscellaneous Document) is an electronic voucher issued by an airline or designated agency. The EMD is of the value indicated on the front, and is issued as a coupon to be used for the purpose described thereon, or for handling fees. Depending on the currency used for its payment, currency restrictions may prohibit the EMD being used in countries other than the country of purchase.
I have checked in online, I have my boarding pass and preselected seat. And I have no checked-in luggage so do I go straight to security check in. Do I need to bring my ticket along with the boarding pass printed at home?
Last time (that was with BA, and I believe it's been like that the last several times I flown with BA, and I've had similar experiences with other companies) I was flying, I got an e-mail called "Your e-ticket receipt ...", which contained the sentence
I'd suggest at the very least print it as a PDF and put it on your phone - I once had luggage drop at Dulles get very stroppy with me when I couldn't show a ticket (having checked in online and printed by own boarding pass)
It has been a long time since one needed a ticket to get on the plane. However, I would bring either a printout or a copy on your phone (not merely accessible from your phone) in case of trouble, and if it's an international flight it's possible an official will want to see evidence of a flight out of their country.
Once you have been issued a boarding pass - for that leg of the journey you do not need to show a reservation copy. However, you must at all times keep a copy of the reservation (what you get from the airline website in your email) with you at all times.
on the return leg of your journey, you will need this information either to print your boarding passes online, or at the counter when you are checking in. At some airports, due to security restrictions, you may need to show this before you are even let inside the terminal.
In addition to keeping a copy on your mobile device, I always carry a paper version; for those occasions when the mobile is not practical (ran out of battery) or a copy needs to be made of the booking details; or in some cases, where it has to be stamped separately (strangely only happened once to me in Asia).
I have not seen this one before, a mail purporting to be an e-ticket receipt from American Airlines for a flight on AA984 arriving New York JFK. As I had made no flight plans of any description, and had not flown AA for over a decade, I had little difficulty smelling a malware rat.
If you booked direct with us you can view and print a copy of your itinerary on ba.com at any time, using Manage My Booking - simply enter your British Airways booking reference and your last name. If you have the credit card number that was used to pay for your booking, you can also print and/or email a duplicate e-ticket receipt.
Once in your booking please firstly check that we have the correct email address for you, within the "Contact details" section. Then, if you scroll further down the page (towards the bottom) you'll see the option "Print/email e-ticket receipt" within the "Administration" section.
Please be aware that we're unable to issue e-ticket receipts addressed to anyone other than the payment cardholder/Paypal account holder. This means if you're claiming your travel expenses back from somebody else after you've paid, we can't create a document in their name containing your e-ticket information and price breakdown.
We're sorry but we can't help you with obtaining a duplicate or replacement e-ticket receipt if you booked through a travel agency, online travel agent or another airline - you'll need to ask that same company.
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