DEBUG PromotionRevokedMessage has been sent.

[KdM]

Hi Experts,

In ATG 11.3.2(recent upgrade), we are seeing the below error after a customer apply a coupon in check out page.
If the number of items in cart is >1 , coupons are getting applied. But if the number of cart item is 1, then getting the below error
and coupons are not getting applied.

Any thoughts on this issue ??




INFO [nucleusNamespace.atg.commerce.promotion.PromotionTools] (default task-7084|A620590001|
|1639717680|/store/checkout/cart.jsp?couponAppliedSuccess=true&_requestid=2876210|100.6.92.16)
DEBUG Setting siteId of PromotionRevokedEvent to current context site id: basicSite


16:28:04,594 INFO [nucleusNamespace.atg.commerce.promotion.PromotionTools]
1639717680|/store/checkout/cart.jsp?couponAppliedSuccess=true&_requestid=2876210|100.6.92.16) DEBUG PromotionRevokedMessage has been sent.



Promo details

<add-item item-descriptor="Item Discount" id="promo18xxx2">

  <set-property name="pmdlRule"><![CDATA[<?xml version="1.0" encoding="UTF-8" standalone="no"?>
     
        <pricing-model>
          <qualifier/>
          <offer>
            <discount-structure calculator-type="standard"
                                  discount-type="percentOff"
                                  adjuster="10">
              <target>



Warm Regards
KdM

[Scott Stirling]

Off the top of my head, check out fix pack 10 for 11.3.2 that came out last month.  The fix packs have addressed a lot of BCC related issues surfaced after replacing the old Flash functionality.

Have you applied any of the fix packs?

Was this promotion created after 12.3.2 upgrade?  Or already existed prior to upgrade?

Scott

On Mar 9, 2021, at 11:04 PM, KdM <kadina...@gmail.com> wrote:



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[KdM]

Hi Scott,

Have you applied any of the fix packs?   -- Not yet, the upgrade happened last week only...

Was this promotion created after 12.3.2 upgrade?  Or already existed prior to upgrade?  -- it was a new promotion created after Upgrade.(11.3.2)(not existing one)

To view this discussion on the web visit https://groups.google.com/d/msgid/atg_tech/CB4F1011-B5DB-4A85-8240-668BE45AFD58%40gmail.com.