CL Playstation Eye Platform SDK 1.6.4.0028 Crackl
Roseanne Devon
On both my bedroom (LCD) and living room (Plasma) LG TVs, when I turn on the PS4, I heard a weird "crackle" on the TV's stereo and the PS4 sound is distorted as all hell. First time this happened I kind of thought "well crap, have it for 5 minutes and have to go and get it replaced", but before any of that I also tried on my PC monitor (quite recent Samsung) which has stereo output for headphones. It worked great. So yeah, it's not the HDMI port. Could it be the TV? I guess not, since it happens on both. Changing PS4 audio settings does nothing. The only way to get the sound to work on my TVs is by turning the TV off and on AFTER the audio crack. Which makes me think it's exactly that audio crack that plays when the console is turned on (which is also audible on the monitor, but the sound doesn't get distorted afterwards) that is causing the problem.
Anyone have the same problem / can hear the same crack? Could it be my TVs being old? Or could it be a problem that could get worse? Should I get in touch with sony? I might do that either way tomorrow. Well, better enjoy some games while I can.
I added more info on the video description: "Only happens on my old LG LCD (pictured in the video) and (also) old LG Plasma TVs. On my recent Samsung monitor there is also a pop but the sound is fine, and on my other Samsung LCD there is no pop and the sound is fine.
It doesn't happen when turning it on from standby mode. If the TV volume is low when the PS4 is turned on, the sound is always distorted, when the TV volume is high and I turn on the PS4, it could be fine, distorted or get no sound at all (until I turn the TV off and on). After that it plays flawlessly (had a 4 and a half hour run yesterday, another hour today, now it's work time!)
I have a similar problem. However, My Samsung TV is going on 7 years and if I switch the HDMI port I use, it goes away. Most likely the problem, in order of probability, is TV / HDMI Port / HDMI Cable / PS4.
Judging from your Youtube video, we have the same model of TV, and I also had the very same problem: a slight crackle when booting the PS4, then distorted and muffled sound. Your post was the only mention I could find by googling of the same problem.
Luckily, I think I fixed this for myself. I changed the video output resolution option in the PS4 settings (and then changed it back), and somehow THAT fixed it. So happy that's over, now I can finally enjoy the otherwise wonderful PS4 experience completely unmarred (without having to get a new TV). I hope the same solution works for you too!
@repeater: Hi repeater. Changing the resolution does the same thing that turning the TV off and on does: the sound does get fixed, but if I reboot the PS4 the same thing will happen once again, regardless of the resolution I choose. Did yours get fixed for good?
Try this, I had a problem with my PS4 and the audio not being synced....turn on the PS4 first, wait a few seconds, then turn on the TV and start from there. I would have the sync issues if I turned on the tv before i turned my PS4 on. It was def a TV issue not my ps4, so try ps4 on first wait a little then turn tv on so the first thing you should see is the blue login screen. See if that alleviates it.
@counterclockwork87: Yeah, I have to do this to prevent having to turn the TV off and on. If I turn the TV on after the PS logo on a black background is over there is no problem whatsoever - the sound is perfect!
@r3beld0gg: Yeah, that pop scared me as well. It doesn't happen on newer TVs, but it does happen on my Samsung monitor (this year's model) but it is a lot quieter and doesn't mess up the audio - it's not unlike the small *pop* that my TV does when turning on the PS3 or X360 (or cable box for that matter). Console is running just fine otherwise, so maybe it's nothing to worry about, just an old (or faulty) TV. (technically TVs, as my living room TV does the same, but it's the same series and year, just different model).
After having posted my previous post, I found out that my "fix" is only temporary, as you guessed. But if I can handle this by simply starting my TV after my PS4, I think I'm going to be content with that until I get a new TV. Not really a big deal, in my opinion.
@repeater: Yeah, same here! I'm just concerned that it might be the console and not the TV, but seeing as you have the same TV and have the same problem, I see it pointing towards the TV, which is a relief. Console is working perfectly otherwise!
I had some buggy sound in BF4, and after BF4 crashed, the audio coming through the optical cable to my wireless headphone driver unit cackled. Switching from DTS to Dolby Digital and back again resolved it. The sound that went to the TV via HDMI was fine all the time.
I also have some weird (very, very quiet) crackles very randomly when playing some games, but upon listening to recordings on YouTube, it seems to be "normal". Maybe it's something waiting to be patched up.
I had an issue where by Blu-Ray movies would cause the PS4 to make a constant tone noise in the background. It seemed to think my receiver was 7.1 rather than 5.1. I switched to bitstream away from PCM and everything is fine now.
I have an issue on NBA2K14 and Warframe which can only be described as at first the sound (both DD 5.1 and DTS 5.1) works fine but after 5-15 min the sound starts to distort and become unaudioable, this is when I select optic-out and bitstream. Really weird since it is working fine at first but then suddenly "breaks down". I was told to select hdmi-out and take the sound via my tv-set but then I don't get DD 5.1 or DTS 5.1 quality to my surround receiver.
@dawnclover I have the same TV model and I also have the same problem you are mentioning. I changed the PS4 to other tv's in the house and it goes away. I think maybe is the tv. Have you discovered anything else about this? I was afraid that it could be the playstation.
@cgodoy93: Nothing new. I just turn on the PS4 and wait a few seconds before turning on the TV and I have no problem. It only happens on the TV that's on the video, and on my living room TV (same series, different models). It does happen on my monitor, but the sound is fine, and the crackle is a lot lower (kind of like the normal PS3 / 360 "crackle" that happens when the TV starts receiving the signal - I guess, I'm no expert), and on my other TV (most recent) there is no problem whatsoever.
I hooked up the PS4 to our 55" LG 3D TV and it worked fine out of the box. Once I did the firmware update the video disappeared but the sound still worked. I tried booting into safe mode but the PS4 won't boot into it....don't ask me why. I've packed up the PS4 for now but noticed something strange. The PS4 knocked out the other 3 HDMI ports on the TV. The PS3 and Wii U also lost their display. I unplugged everything and the display is now back. I'll try the PS4 again in a bit. It doesn't give me a warm and fuzzy feeling though. I've never had an issue with any of our PS3 systems. Hopefully this isn't the xbox 360 of this generation as we love SONY :-(
Product: Star Wars: Squadrons
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? MunkieBrains
Are you playing in VR? Yes
Which VR Platform are you using? PlayStation VR
Which part of the game is the issue happening in? Other
Please explain 'Other' All game modes
What were you doing when the bug occurred? Step by Step detail is helpful. Speaking to other players who have joined my game session or vice-versa. We are using the in-game voice chat feature (not Playstation voice chat) so this is using Squadrons for this feature, not Playstation. I personally am using the mic built into the PSVR headset.
Where did this issue occur? Please include menu name or in game location. All game modes: Both playing the game and also voice chatting in the main menu.
When did this happen? (dd.mm.yy hh:mm) 09.02.21 13:00
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? When teamed up with other friend players (cross-play cooperative internet play), we all use our voice microphones. The voice chat works fine for a few rounds of the Fleet Battles mode, and the other players report that my voice sounds very good and high quality. But invariably, after a few rounds, the other players in the game session complain that my voice suddenly became distorted, crackling, and robotic. I have tried turning the PSVR headset off and back on again, but this does not fix the problem. What works to fix the problem is to exit the game, reboot the PS5, and rejoin my friends' session. Then the voice will work fine (for a while) again. I have not yet tried merely exiting the Squadrons game and re-entering the game.
What do you expect to see? I expect the voice to work consistently and not turn crackly after a few rounds of the game.
Which ship were you playing? If not applicable, just answer "no" or "none." None
What components were you using? All (unrelated to ship loadout).
Which customizations (if any) were you using? None
When the issue occurred for me, someone in one of the game sessions said it's a specific known problem with the Playstation version of Squadrons, they've heard it happen with other playstation players, and that most playstation players eventually encounter it, and the workaround is the reboot. I don't think players on XBox console or PC encounter this problem, though I'm not sure.
- Occurs to all players on the Playstation platform eventually. I have heard this happen to every other Playstation platform player I've ever teamed up with. Everyone I've spoken to agrees that this happens to Playstation players.
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