Logitech 920c

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Arnold Gilgen

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Aug 3, 2024, 10:21:35 AM8/3/24

to atecogme

This issue is not the well-known lighting problem with a constant strobing/flickering effect with the Logi C920, and it doesn't seem to happen at a predictable frequency. Just every minute or two, there's a little glitch.

I'm using a powered USB hub to connect the camera to the computer and have swapped hubs. I even tried using a UPS just in case it was some kind of weird home power issue. No matter what, the glitching remains.

Yep, I've been encountering this too. Logitech C920 plugged in to MacBook Pro with M1 Pro processor. The video stream will occasionally contain a frame that looks, to my eye, incomplete. Here's a short test video demonstrating the issue in two separate frames. Here are the two frames with the issue:

I am having the same issue! It started after upgrading from Monterey to Sonoma. I am wondering if it has something to do with the new video features like reactions and portraite mode. I've tried every combination of settings to no avail.

Which leads me to believe that it may have something to do with the frame rates. This logitech camera records at NTSC 60Hz - and that can either be 29.97 frames per second OR 30 Frames per second. It's possible that the browser is running a slightly different FPS and there is something weird with the way it does the adjustment.

I finally ended up buying the MX Brio also from Logi and the issues went away with this one. It's weird, but probably is maybe something related with the system compatibility between Mac and the Logi C920. So far the MX Brio is doing the job.

For better or worse i got the new Logitech MX BRIO. It was like $200 which is expensive, but it is nice, much better image, and have a shutter. This way I can close the shutter and know I am not being seen.

I'd have to get a USB A-USB C converter plug, but I could check it out. As I replied to satcomer, I just don't understand why that would be a factor when I'm in meetings, and not when showing my video alone.

While apps on the Mac do recognise and use the webcam, the reason I purchased it was to get better control of the lighting, zoom, colour balance functions etc. This is not possible without an additional app.

Thanks for your reply Wayne. Unfortunately the v2.5.12 you refer to is for Windows only, there is no Mac version which is the issue I am raising. When you click on the OS button it just offers different versions of Windows.

@timstringer I just purchased a logitech camera and have struggled to get it to work with my Mac, Catalina 10.15.2, especially through the logitech website. Is Webcam Settings maybe the easiest app to just get started recording (thats my only goal right now)? I have also seen a lot of people mention it but was concerned as all the mentions were 3+ years ago. Its also a paid app, correct?

Maybe I am missing something. I have the Logitech Camera Setting app, but I do not see a way to actually record anything. It just simply shows me the camera view and how each adjustment changes the picture quality.

Since starting this thread I have been using the Logitech Camera Setting app and it seems to do everything I need. The point I mention above re using with ScreenFlow still exists - SF seems to override some of the settings.