Active Sync 4.5 Dll Install Problem
Tonette Bynd
Cloud sync has many different dependencies and interactions, which can give rise to various problems. This article helps you troubleshoot these problems. It introduces the typical areas for you to focus on, how to gather additional information, and the various techniques you can use to track down problems.
When you troubleshoot agent problems, you verify that the agent was installed correctly, and that it communicates with Microsoft Entra ID. In particular, some of the first things that you want to verify with the agent are:
This problem is typically caused by a group policy. The policy prevented permissions from being applied to the local NT Service sign-in account created by the installer (NT SERVICE\AADConnectProvisioningAgent). These permissions are required to start the service.
You might get an error message when you install the cloud provisioning agent. This problem is typically caused by the agent being unable to run the PowerShell registration scripts, due to local PowerShell execution policies.
This error isn't related to the accidental deletions prevention feature of Microsoft Entra Connect cloud sync. It's triggered by the accidental deletion prevention feature set in the Microsoft Entra directory from Microsoft Entra Connect.If you don't have a Microsoft Entra Connect server installed from which you could toggle the feature, you can use the "AADCloudSyncTools" PowerShell module installed with the Microsoft Entra Connect cloud sync agent to disable the setting on the tenant and allow the blocked deletions to export after confirming they are expected and should be allowed. Use the following command:
When a user synchronize their iOS or Android device by using Exchange ActiveSync, they may unexpectedly become the organizer for a meeting to which they were invited. This does not change the meeting for all attendees.
This issue can occur if you change the reminder for a single occurrence of a recurring meeting on an iOS or Android device. There may be other changes to meeting items that cause the same problem.
Current issues (Exchange Online, Exchange 2016, Exchange 2013, Exchange 2010 and Exchange 2007)
Recent issues that have similar symptoms have been reported to Microsoft. These issues can affect users on all versions of Exchange Server. Currently, Microsoft cannot reduce the effect of these new issues. We encourage users to work with their device vendors to find a solution to the problem.
A user cannot synchronize his or her iOS device with a mailbox that is hosted on Exchange Server 2010 or Exchange Server 2013 after the iOS device is upgraded to iOS 7.0.
Solution
Exchange Server 2013
To resolve this issue in Exchange Server 2013, install the update that is described in the following article in the Microsoft Knowledge Base:
2859928 Description of Cumulative Update 2 for Exchange Server 2013
Exchange Server 2010
To resolve this issue in Exchange Server 2010, install the update rollup that is described in the following article in the Microsoft Knowledge Base:
2866475 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 3
Note Microsoft has documented the problem in the following article in the Microsoft Knowledge Base:
2851708 Cannot synchronize an Exchange mailbox after updating an Apple iOS device to iOS 7.0
Solution
Updates to the Android OS version seem to resolve this problem. We encourage device users to update to the latest version that is available from their provider and to follow vendor forums that discuss synchronization issues. If the decision is made to use older devices in the organization, administrators can canvass device users or use tools such as Log Parser or Export-ActiveSyncLog to make sure that such devices are identified in the organization. Users of older devices can be grouped into a policy that can work for them.
I'm having an issue with Certificate auth for activesync with APM. The problem seems isolated to IOS. Android devices don't seem to be having a problem. The issue is that some IOS users in the pilot group are getting mail sporadically from other users in the pilot group.
From my perspective (on the F5) I see all that working fine.Below is the virtual config. The persistence is cookie, and the irules are a header logging rule I'm using for troubleshooting and then a modified version of the _sys_APM_activesync iRule. The default one required BA. If a BA header wasn't provided, it will send a 401 back to the user. My modified version just removes that part.
I gone through them nothing seems to be related.when I ran the active sync health url I am getting 200 ok response but from mobile client it is not connecting in both Android and ios.whether I can uninstalling the update or upgrade from exchange 2019 cu8 to exchange 2019 CU9?
The protocol itself (ActiveSync) was primarily created to work on mobile devices and this would cause problems on the desktop app while, for example, moving messages between normal (IMAP/EWS) accounts and the ActiveSync account. On top of that, the royalty fee that is charged by Microsoft for each installation is unfortunately incompatible with our FREE license.
Starting from Windows Vista, Activesync is replaced by Microsoft with Mobile Device Center (MDC). MDC is automatically installed with Windows Vista or Windows 7, but you still might need to update to a more higher version (MDC 6.0 needs to be updated to MDC 6.1).
Please note, that Windows 7 or Windows Vista PC's may not properly recognize older hand terminals as a proper USB device. This is not a problem of Activesync of MDC, but of older hardware not supported in recent Windows versions.
I've also noticed this issue after an update.
I deleted the app and installing the latest (version 8.1.82.0) but the problem wasn't solved.
After downloading and installing version 8.1.75.0, it works again.
Does anybody know if this issue returned in latest version?
I appreciate your concerns around having to work with two different vendors on this problem. Your support case with Citrix should indeed stay open and active until you are satisfied that the problem is either confirmed to be something which Citrix can solve directly or instead you are happy that the problem is indeed caused by something on the Microsoft server side.
Select the Enrollment Email option if you want imported users to automatically receive an enrollment link email when the sync process completes. Only users imported with active status, a valid email address, and who do not already have any enrolled authentication devices in Duo receive an emailed link. The email address is populated by AD sync.
When you just need to import information for a few users from Active Directory you can interactively sync selected users instead of syncing the entire directory. For example, you may have some new employee accounts in AD who need a corresponding Duo account, or you might have just disabled an AD user and need that status carried over to Duo. Syncing these individual user accounts updates Duo immediately.
You may not delete a synced user from Duo as long as directory sync is actively managing that user. If a synced directory user is removed from all external directory groups that sync to Duo (or if the user account is deleted from the source directory), the user is sent to the Trash and marked as "Pending Deletion", and the user can no longer authenticate to Duo. The user's properties are read-only and you are no longer billed for that user.
Duo groups created by directory sync may only be managed by the sync. You can't change the group's members interactively from the Admin Panel interface, via CSV import, or programmatically with the Admin API.
Before executing any Active Directory synchronization with Duo, understand the effect that synchronization can have on Duo admin accounts with duplicate email addresses. If you have some active Duo administrators, and one or more of these admins have the same email address attribute values on your Active Directory server, then performing a synchronization will cause the existing Duo admins' information to be merged with, and in some cases overwritten by the Active Directory information, such as names present in Duo changing to match the value stored in the synced directory.
When you just need to import information for a few admins from Active Directory you can interactively sync selected admins instead of syncing the entire directory. For example, you may have some new employee accounts in AD who need a corresponding Duo admin account, or you might have just disabled an AD user and need that status carried over to their administrator account in Duo. Syncing these individual admin accounts updates Duo immediately.
You may not delete a synced admin from Duo as long as directory sync is actively managing that admin. If a synced directory admin is removed from all external directory groups that sync to Duo (or if the admin's user account is deleted from the source directory), the admin is marked as "Pending Deletion" at the next sync, and the admin can no longer log in to the Duo Admin Panel.
I had the same problem but none of the fixes above worked. I finally figured out that there was another GPO trying to install software before mine, and it was failing with the %%1274 error because the GPO itself had the wrong permissions. For some reason that failure was then preventing my GPO from installing, even through mine had the correct permissions. Once I disabled the other problem GPO, my GPO installed correctly.
I faced the same behavior with couple of laptops. They worked fine for couple of years, and then suddenly they didnt install any new software via gpo. Forcing the "Startup policy processing wait time" setting seem have corrected the problem. As said before it should be 30secs by default, but for me it seemed, that laptops didnt wait at all on startup for policies but skipped straight over.All laptops were win7x64, DCs Server2008R2 and Server2012.
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