Sony Vaio Service Tag Check

[Frauke Vilandre]

Inteli7 3840QM Processor (Vpro supported)

Intel Chipset C216 Chipset (Vpro supported)

Intel AC7260HW Wifi Card

I would like to configure my laptop to use intel AMT however in my BIOS the option is not available. Only option is to enable virtualization.

Now i'm an amateur seeking to learn, after a bit of searching online i've seen people who unlock their bios to get all the advanced options available.

What I would to know if that's what i have to do to know if my laptop is AMT compatible.

Is it the case that after unlocking I would see an AMT option?

In essence I want to understand the full capabilities of my computer and use them.

Also, besides AMT and Vpro, I purchased and received my Intel AC7260 3 days ago but it wouldn't work unless I taped pin 20, and the bluetooth wont function unless I taped pin 51.

I've read that removing the "BIOS whitelist" is the solution to making this wifi card fully compatible/function without tape.

I fear damaging my machine so any intel assistance would be helpful thank you

In regards your second question, firstly, check for the vPro sticker on your system. If a vPro sticker is present then the system has AMT capabilities. Intel AMT may be disabled in the BIOS or by the computer OEM. If disabled in the BIOS, AMT can easily be re-enabled in the BIOS. If AMT is disabled by the OEM, you need to work with the OEM to re-enable or purchase a SKU with AMT enabled.

Also, the Intel Virtualization Technology abstracts hardware that allows multiple workloads to share a common set of resources. On shared virtualized hardware, a variety of workloads can co-locate while maintaining full isolation from each other, freely migrate across infrastructures, and scale as needed. You can find more detailed information here:

My Vaio is from 2012 and ive replaced the the palmrest atleast 3 times over the years so i dont know remember what the sticker said.

However the setup video in the link you provided showed other ways to see check for AMT capabilities, my intel ME is one way to check but as written below i was unable to find my firmware on the site.

As shown in image 0, I was able to install the intel SCS Console and make a simple profile

However in trying to configure using the ACU wizard I recieved the error in image 1

Also, in following the first video on:

To check if my system in AMT capable, I couldnt on Intel's website if my Intel ME is supported.

Image 2 shows my Intel ME version

Image 3 & 3.1 shows IMSS, and I also attached the generated extended system information notepad file

Going back to the ACU Wizard, imagine 4 Multiple shows thats upon selecting "Create setting to configure multiple sytems" the usb option to the top right is unavailable

And image 1 is whats shown after "image 4 this system"

In following the 2nd video to purchase a certificate the "Internet Information Services Manager" is not available under my Administrative tools. As shown in image 5.

However after searching internet in the search bar i found "internet options" and under "Content" i found these certificates, strange because i never knew of these certificates. and theres many in the other tabs.

I do own a few domain names but thats it.

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The error messages that you are getting when you try to enable ACU wizard, it might be related that the Intel(R) AMT has not been enabled on your system BIOS, that is the first step that you need to do. Were you able to enable it?

Now, based on the model of your laptop SVE1511MFXS, I checked the user guide and I was not able to determine if this system supports AMT. That is why we recommend to check with your system manufacturer.

If your Sony system does not have the option to enable the Intel Active Management Technology (Intel AMT) technology on BIOS there is no option for Intel to enable this option for you. We do apologize for that inconvenience.

I sent two replies prior to this, and they both were deleted.

Could you check the site's logs please.

Also, I found this in my C folder, from 2012 when i first got my laptop.

What do you make of it?

As I said before, it is the Q chipsets that support Intel AMT. The H chipsets do not support Intel AMT. I don't know what you are reading but you are reading something into it that simply isn't there. The H chipsets host the ME Consumer firmware. This firmware does not contain support for Intel AMT. Intel AMT support is provided within the ME Corporate firmware. The H chipsets cannot host the ME Corporate firmware; only the Q chipsets can do so.

In order for full Intel vPro manageability to be enabled, you must combine an Intel vPro-ready chipset with an Intel vPro-Ready processor. Only the Q chipsets are Intel vPro-ready, so right there you are out of luck, but let's continue the analysis anyway. You have a Core i5-3210M processor in this laptop. This processor is NOT Intel vPro-ready. If you open and enter "Intel Core i5-3210M" in the search box, you will see the specs for this processor. If you work your way down to the Advanced Technologies section, you will see an entry that says "Intel vPro Platform Eligibility: No".

I have to correct you though my CPU is an I7-3840QM.

Therefore i'm expecting all to work smoothly, luckily in Milan there a professional service for installing BGA chips.

Also, sincerely thank you for all your effort in explaining to newcomers such as myself.

I would give you a hardware Super User medal if I could

I'm happy being loyal Intel consumer.

I'll give an update sometime in March when i'm back in Milan.

Happy days until then

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For those of you that own a Sony VAIO I'm sure you either have or will come accross this problem in due course. I have owned my Sony VAIO for about 3 years, pretty much the same as every one else who is now experiencing this problem. The graphics cards in Sony VAIO's are NOT built to last what so ever, the chip is placed incorrectly resulting in the need to spend LOTS of money repairing or buying a new laptop. My advice to you is this...

If your Sony VAIO graphics card HAS finaly buggered up do NOT pay for repairs on your Sony VAIO as it is a very simple fix as i have done this myself.. Also if you do pay for a repair on your Sony VAIO whoever it is doing the job for you is most likely making a FORTUNE out of you as they are probably doing this themselves.. I'm not saying your Sony VAIO will last forever but you will definutely get a good few months more out of it!

I have had my card repaired 3 times since april its ridiculous, the first time i paid 110 to The Labtop Doctors in middlessex who sony gave me there datails as one of there authorised delears. 3weeks later in May i got my labtop back an was given 3 months warranty on the repair. End of Aug this year graphics card fails again so i return to Laptop Doctors 4 days past 3 month warranty, they tell me on the phone that they have a 6 day lee-way policy so i think great as id hardly used it during this time. Although i might add i was not impressed that the hardware had failed again either with vaio or repair centre. couple days later havin not herd anything from them called them to find out they had done nothing as i was to be charged for labtop repair although they confirmed same issue, i was absolutely furious an asked to speak to manager who took item in and whom had confirmed my 3m warranty etc. He wasnt in an would call me back, after 2 weeks of being told aload of tosh by company lackys i finally spoke to main man who said i would have to pay 110 for repair which was a 25% discount on cost (dont even go there i know) at this point i just needed it repaired an needed it back so choking on my own air an voicing my disapproval of there dodgy ethics gave them go ahead, within a wk collected labtop. This time i have a 2 month warranty.

6 wks later labtop goes down same thing graphics hardware, returned it to 'Labtop Doctors' 8 days later collect it all fixed but this time i only have 1 wk left on the 2m warranty as they obviously have no faith in there work.

Trying to contact Vaio for complain and here there thoughts on this centre - impossible - looking round for knew laptop now - will i buy Sony bearing in mind 75% of electricals in my home sony probably not as out of guarantee service and support from there recommended dealers not worth a tosh.

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