me or astrid

[fraco]

I've been inundated with problems since installing astrid on my
samsung gio. I've searched everywhere I can think of with no answers.
they all relate to each other and i will list them. Sorry to anyone if
my manners offend. I like this app and want to to be my best buddy on
my ph.

I had three widgets when I installed the app, I've deleted one to see
If I can create another - how do you create a widget of a list?
I get double ups of lists and tasks not necessarily in the same list.
Tasks disappear from lists for no reason and I can't find them,
although some have been found on the active task list.
I can't delete a list. (no space after the list title) It seems like a
hit and miss affair, sometimes a list will delete but now with a
particular list with nothing in it it just wont delete ( long press
list, press delete).
some list icons are colourful astrid figures others are plain B&W box
with scribble.
Some lists say I created them but most don't even though I created
them all.
I don't have sync turned on but everytime I use astrid my internet
indicator arrows, upload download start blinking as if using the net.
I've used support and when answered could only read the reply for
about ten seconds, I can't find the reply anywhere.
I upgraded to the power pack to see if things would change, I still
couldn't find where the widgets were, and still have the same
problems.

please help

[Arne Jans]

Hi Fraco,

Am 5. Dezember 2011 07:58 schrieb fraco <frank...@gmail.com>:

I've been inundated with problems since installing astrid on my
samsung gio. I've searched everywhere I can think of with no answers.
they all relate to each other and i will list them. Sorry to anyone if
my manners offend. I like this app and want to to be my best buddy on
my ph.

I had three widgets when I installed the app, I've deleted one to see
If I can create another - how do you create a widget of a list?

After Astrid was installed successfully, the Astrid-widget should appear in the widget-list if you long-press some free space on your homescreen and select widgets-category.

Which Astrid-version are you using?

 

I get double ups of lists and tasks not necessarily in the same list.
Tasks disappear from lists for no reason and I can't find them,
although some have been found on the active task list.

Can you give me steps to reproduce this?

 

I can't delete a list. (no space after the list title) It seems like a
hit and miss affair, sometimes a list will delete but now with a
particular list with nothing in it it just wont delete ( long press
list, press delete).

You might check out alogcat and capture a logcat-excerpt while doing this and send us the logcat-excerpt to sup...@astrid.com

 

some list icons are colourful astrid figures others are plain B&W box
with scribble.

Can you send a screenshot illustrating this or give a more detailed explanation where to look?

A camshot might suffice, given that its not easy to make a screenshot in pre-Icecream-Sandwich Android.

 

Some lists say I created them but most don't even though I created
them all.

Are there any specifics about those lists?

 

I don't have sync turned on but everytime I use astrid my internet
indicator arrows, upload download start blinking as if using the net.

Astrid sends anonymous usage statistics to us to enable us to improve user-experience and focus on the important aspects of the app.

You can disable this in the settings.

 

I've used support and when answered could only read the reply for
about ten seconds, I can't find the reply anywhere.

What do you mean? Do you mean the in-app support? What happens after ten seconds?

 

I upgraded to the power pack to see if things would change, I still
couldn't find where the widgets were, and still have the same
problems.

It might help if you backup your tasks in Astrids' backup-settings, deinstall Astrid and the powerpack and then subsequently install Astrid, install the powerpack and re-import your tasks (in this exact order).

Hoping this helps,

Arne Jans