Can't connect Linksys PAP2 SIP device

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KeyJey

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Mar 23, 2015, 5:34:09 PM3/23/15
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Hi, we have some SIP clients and one trunk working succesfully on out new test ASTTP system, we can register any android phone, softphones and other SIP devices, but for any reason, we can't register any of the both Linksys PAP2 devices that we have. 

We already renamed the G729 protocol (famous issue) and also tested using just alaw or ulaw codecs. The log say this:

2015-03-23 18:28:03.842108 [WARNING] sofia_reg.c:1742 SIP auth challenge (REGISTER) on sofia profile 'default' for [10...@104.21.159.88] from ip 107.154.206.109

And nothing else, the PAP2 tells this in the info page:

"Can't connect to login server"

Also, this PAP2 device can connect to other SIP accounts in other providers with asterisk or freeswitch. 

Any idea about what to do ? Is this any variable that can be adjusted in SIP profiles ? 

Thanks

Juned Khan

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Mar 23, 2015, 11:56:47 PM3/23/15
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Registration to Linksys is straight forward, no extra parameters needs to be configure.
However you can try with re-registration like enable/disable line in Linksys.

Thanks,
Juned Khan
iNextrix Technologies Pvt. Ltd.
www.inextrix.com

On Tue, Mar 24, 2015 at 3:04 AM, KeyJey <kal...@gmail.com> wrote:
Hi, we have some SIP clients and one trunk working succesfully on out new test ASTTP system, we can register any android phone, softphones and other SIP devices, but for any reason, we can't register any of the both Linksys PAP2 devices that we have. 

We already renamed the G729 protocol (famous issue) and also tested using just alaw or ulan. The log say this:

2015-03-23 18:28:03.842108 [WARNING] sofia_reg.c:1742 SIP auth challenge (REGISTER) on sofia profile 'default' for [10...@104.21.159.88] from ip 107.154.206.109

And nothing else, the PAP2 tells this in the info page:

"Can't connect to login server"

Any idea about what to do ? Is this any variable that can be adjusted in SIP profiles ? 

Thanks

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kal...@gmail.com

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Mar 24, 2015, 7:39:40 AM3/24/15
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You say "straight forward, no extra parameters" and I'm telling you that my both PAPT devices can't connect to this ASTPP and same on another ASTPP test box.This both PAPT devices can register on other providers, never had any issue. So this is not helping much. 

When you say "re-registration" what do you mean exactly ? I don't know what to do. 

Thanks



Samir Doshi

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Mar 24, 2015, 1:37:32 PM3/24/15
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Hi, 

Would you please provide sip log for registration? 

Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com



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