Installing astpp issues when following Deb 8 manual instructions

Steve M

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Jun 20, 2017, 9:23:26 AM6/20/17

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Hi,

I am following manual instructions here https://astppdoc.atlassian.net/wiki/display/ASTPP/Debian+8+Installation

When I get to this step,

ASTPP Install

1. Download ASTPP

?

We assume you have downloaded package from our Download section.

PATH for download should be /usr/src/

If not then please download it from here http://astppbilling.org/download/latest.tar.gz

cd /usr/src

wget http://astppbilling.org/download/latest.tar.gz

tar -xzf latest.tar.gz

When I try to unzip the file, I get an error that the file is not in gzip format

Thanks in advance,

Steve

Steve M

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Jun 20, 2017, 9:35:00 AM6/20/17

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PS, obviously, it is because you have upgraded your website, but not updated the location of the file I suspect.

Samir Doshi

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Jun 20, 2017, 9:45:49 AM6/20/17

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Yeah Version 2.3 source code is not maintained properly. I would suggest you to use ASTPP 3.0.

Best Regards
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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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Steve M

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Jun 20, 2017, 5:59:59 PM6/20/17

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Thanks Samir,
Do you have similar instructions for installing v3 then? I have seen in this forum somewhere instructions to install v3, but it appears to only be a scratch install. Can you pls point me to install instructions for v3? Should I blow away my current progress or will these instructions take on from where I am currently?
Thanks,
Steve

Samir Doshi

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Jun 21, 2017, 3:16:04 AM6/21/17

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You can follow https://astppdoc.atlassian.net/wiki/display/ASTPP/Debian+8+Installation+v3.0 to install ASTPP latest version.

If you want to install using installation script then follow https://astppdoc.atlassian.net/wiki/display/ASTPP/Quick+Installation. In this case, I would suggest to clean the server and execute the steps.

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Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

Disclaimer:
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Steve

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Steve M

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Jun 21, 2017, 4:53:13 AM6/21/17

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Thankyou Samir

Steve

Steve M

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Jun 21, 2017, 10:20:44 AM6/21/17

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Hi,

I'm using the V3.0 manual install. Got to

mysql -uroot -e

"UPDATE mysql.user SET password=PASSWORD('<MYSQL_ROOT_PASSWORD>') WHERE user='root'; FLUSH PRIVILEGES;" (changed <MYSQL_ROOT_PASSWORD> to the myself password I set earlier, but I get this error

mysql -uroot -e "UPDATE mysql.user SET password=PASSWORD('xxxxx') WHERE user='root'; FLUSH PRIVILEGES;"

ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO)

Not sure if this effects, but I have to SSH to my server as admin user, then sudo su and ran these commands.

PS, I also got an error

ro...@ip-x.x.x.x:/usr/src# service nginx reload

Job for nginx.service failed. See 'systemctl status nginx.service' and 'journalctl -xn' for details.

Thanks in advance.

On Tuesday, June 20, 2017 at 11:23:26 PM UTC+10, Steve M wrote:

Steve M

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Jun 23, 2017, 5:33:57 PM6/23/17

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Hi guys, any idea how to fix the MySQL error I'm getting and also why I'm getting that error when trying to start the service?

Steve M

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Jun 26, 2017, 3:41:49 AM6/26/17

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How do I get help on these issues?

Steve M

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Jun 28, 2017, 9:01:59 PM6/28/17

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Why is no one helping me with this? How do I get past these issues?

I think the sql command is wrong, I think I should specify the hostname, can you pls just make sure the instructions are correct, if so I can finish this install. It would also be great to know why the service didn't allow me to start it.

I just want to finish this install, I'm paying for a spun up vpn that is just sitting there while you ignore my please for help.

Steve

On Monday, June 26, 2017 at 5:41:49 PM UTC+10, Steve M wrote:

Samir Doshi

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Jul 4, 2017, 8:56:19 AM7/4/17

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Apologies for late reply.

1. MySQL password issue : It seems some other password has been set and because of that its giving error like "Access denied for user 'root'@'localhost' (using password: NO)"

You can reset the password by following https://www.cyberciti.biz/tips/recover-mysql-root-password.html

2. Nginx error : Look at /var/log/nginx/ logs. It must be showing some errors and reasons.

Send it here.

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Best Regards
--
Samir Doshi
iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

Disclaimer:
The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful. Please notify the sender immediately and destroy all copies of this message and any attachments contained in it.

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