sofia_reg.c:2827 (SIP Registration) and HTTP error 500

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Sebastonto

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Sep 3, 2015, 5:56:19 PM9/3/15
to ASTPP

Hello guys,

I am not fully versed on this but I am trying to understand this error.

I am using a VPS and tried to install ASTPP but when I try to register from my softphone, I get these to errors.

OS Centos 6.7

015-09-03 17:23:20.681003 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=directory&tag_name=domain&key_name=name&key_value=xxx.xxx.xxx.xxx&Event-Name=REQUEST_PARAMS&Core-UUID=f4870c86-5280-11e5-976e-cd83f6b9a270&FreeSWITCH-Hostname=sasuke&FreeSWITCH-Switchname=sasuke&FreeSWITCH-IPv4=xxx.xxx.xxx.xxx&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2015-09-03%2017%3A23%3A20&Event-Date-GMT=Thu,%2003%20Sep%202015%2021%3A23%3A20%20GMT&Event-Date-Timestamp=1441315400661030&Event-Calling-File=sofia_reg.c&Event-Calling-Function=sofia_reg_parse_auth&Event-Calling-Line-Number=2741&Event-Sequence=478&action=sip_auth&sip_profile=internal&sip_user_agent=eyeBeam%20release%203004t%20stamp%2016741&sip_auth_username=3xxxxxxxx&sip_auth_realm=xxx.xxx.xxx.xxx&sip_auth_nonce=001c61e4-5282-11e5-978d-cd83f6b9a270&sip_auth_uri=sip%3Axxx.xxx.xxx.xxx&sip_contact_user=3xxxxxxxx&sip_contact_host=81.141.13.83&sip_to_user=3xxxxxxxx&sip_to_host=xxx.xxx.xxx.xxx&sip_via_protocol=udp&sip_from_user=3xxxxxx&sip_from_host=xxx.xxx.xxx.xxx&sip_call_id=2529c838e07dd425&sip_request_host=xxx.xxx.xxx.xxx&sip_auth_qop=auth&sip_auth_cnonce=b44d006d1d213f42&sip_auth_nc=00000001&sip_auth_response=8df92ce78201101d2f5e06b05ea8424d&sip_auth_method=REGISTER&client_port=9639&key=id&user=3454930135&domain=xxx.xxx.xxx.xxx&ip=81.141.13.83]

2015-09-03 17:23:20.681003 [WARNING] sofia_reg.c:2827 Can't find user [3xxx...@xxx.xxx.xxx.xxx] from 81.141.13.83
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="3xxxxxxxx" attribute
and you must configure your device to use the proper domain in it's authentication credentials.

***********************************************************************************
Sofia Status
sofia status
                     Name          Type                                       Data      State
=================================================================================================
            external-ipv6       profile                   sip:mod_sofia@[::1]:5080      RUNNING (0)
external-ipv6::example.com      gateway                    sip:joe...@example.com      NOREG
                 external       profile          sip:mod_...@xxx.xxx.xxx.xxx:5080      RUNNING (0)
    external::example.com       gateway                    sip:joe...@example.com      NOREG
           xxx.xxx.xxx.xxx         alias                                   internal      ALIASED
            internal-ipv6       profile                   sip:mod_sofia@[::1]:5060      RUNNING (0)
                 internal       profile          sip:mod_...@xxx.xxx.xxx.xxx:5060      RUNNING (0)
=================================================================================================
4 profiles 1 alias

freeswitch@internal>

****************************
I've copied autload_config files from /trunk to ...freeswitch/conf
reloaded modules xml and cdr

2015-09-03 17:45:57.141006 [NOTICE] switch_loadable_module.c:1058 Deleting API Function 'xml_curl'
2015-09-03 17:45:57.141006 [DEBUG] switch_loadable_module.c:1060 Write lock interface 'xml_curl' to wait for existing references.
2015-09-03 17:45:57.141006 [CONSOLE] switch_loadable_module.c:1935 Stopping: mod_xml_curl
2015-09-03 17:45:57.161001 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=configuration&tag_name=configuration&key_name=name&key_value=timezones.conf]
2015-09-03 17:45:57.161001 [INFO] switch_time.c:1415 Timezone reloaded 1781 definitions
2015-09-03 17:45:57.161001 [CONSOLE] switch_loadable_module.c:1955 mod_xml_curl unloaded.
2015-09-03 17:45:57.161001 [NOTICE] mod_xml_curl.c:543 Binding [example] XML Fetch Function [http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi] [dialplan|directory|configuration]
2015-09-03 17:45:57.161001 [CONSOLE] switch_loadable_module.c:1465 Successfully Loaded [mod_xml_curl]
2015-09-03 17:45:57.161001 [NOTICE] switch_loadable_module.c:315 Adding API Function 'xml_curl'
freeswitch@internal> reload mod_xml_cdr
+OK Reloading XML
+OK module unloaded
+OK module loaded

2015-09-03 17:46:17.782503 [CONSOLE] switch_loadable_module.c:1935 Stopping: mod_xml_cdr
2015-09-03 17:46:17.782503 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=configuration&tag_name=configuration&key_name=name&key_value=timezones.conf]
2015-09-03 17:46:17.782503 [INFO] switch_time.c:1415 Timezone reloaded 1781 definitions
2015-09-03 17:46:17.782503 [NOTICE] switch_event.c:2123 Event Binding deleted for mod_xml_cdr:TRAP
2015-09-03 17:46:17.782503 [CONSOLE] switch_loadable_module.c:1955 mod_xml_cdr unloaded.
2015-09-03 17:46:17.801134 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=configuration&tag_name=configuration&key_name=name&key_value=xml_cdr.conf]
2015-09-03 17:46:17.801134 [ERR] mod_xml_cdr.c:623 Retries set but delay 0 setting to 5 seconds
2015-09-03 17:46:17.801134 [NOTICE] mod_xml_cdr.c:101 Rotating log file paths
2015-09-03 17:46:17.801134 [NOTICE] mod_xml_cdr.c:128 Setting log file path to /usr/local/freeswitch/log/xml_cdr
2015-09-03 17:46:17.801134 [NOTICE] mod_xml_cdr.c:167 Setting err log file path to /usr/local/freeswitch/log/xml_cdr
2015-09-03 17:46:17.801134 [CONSOLE] switch_loadable_module.c:1465 Successfully Loaded [mod_xml_cdr]

******************************

Throw me a bone here guys please, I am struggling.


Thanks for your help

Cheers,

Sebastián León Amarís

Hardik Patel

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Sep 3, 2015, 11:48:46 PM9/3/15
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Its look like your default profile is not loaded.
can you please verify the perl script path is accessible or not?

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Thanks,
Hardik Patel
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Sebastonto

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Sep 6, 2015, 8:21:49 AM9/6/15
to ASTPP
Hardik, thank you.

How can I find the path? Where does it normally remain?

Thank you


El viernes, 4 de septiembre de 2015, 4:48:46 (UTC+1), Hardik Patel escribió:
Its look like your default profile is not loaded.
can you please verify the perl script path is accessible or not?
On Fri, Sep 4, 2015 at 3:26 AM, Sebastonto <sebastian...@gmail.com> wrote:

Hello guys,

I am not fully versed on this but I am trying to understand this error.

I am using a VPS and tried to install ASTPP but when I try to register from my softphone, I get these to errors.

OS Centos 6.7

015-09-03 17:23:20.681003 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=directory&tag_name=domain&key_name=name&key_value=xxx.xxx.xxx.xxx&Event-Name=REQUEST_PARAMS&Core-UUID=f4870c86-5280-11e5-976e-cd83f6b9a270&FreeSWITCH-Hostname=sasuke&FreeSWITCH-Switchname=sasuke&FreeSWITCH-IPv4=xxx.xxx.xxx.xxx&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2015-09-03%2017%3A23%3A20&Event-Date-GMT=Thu,%2003%20Sep%202015%2021%3A23%3A20%20GMT&Event-Date-Timestamp=1441315400661030&Event-Calling-File=sofia_reg.c&Event-Calling-Function=sofia_reg_parse_auth&Event-Calling-Line-Number=2741&Event-Sequence=478&action=sip_auth&sip_profile=internal&sip_user_agent=eyeBeam%20release%203004t%20stamp%2016741&sip_auth_username=3xxxxxxxx&sip_auth_realm=xxx.xxx.xxx.xxx&sip_auth_nonce=001c61e4-5282-11e5-978d-cd83f6b9a270&sip_auth_uri=sip%3Axxx.xxx.xxx.xxx&sip_contact_user=3xxxxxxxx&sip_contact_host=81.141.13.83&sip_to_user=3xxxxxxxx&sip_to_host=xxx.xxx.xxx.xxx&sip_via_protocol=udp&sip_from_user=3xxxxxx&sip_from_host=xxx.xxx.xxx.xxx&sip_call_id=2529c838e07dd425&sip_request_host=xxx.xxx.xxx.xxx&sip_auth_qop=auth&sip_auth_cnonce=b44d006d1d213f42&sip_auth_nc=00000001&sip_auth_response=8df92ce78201101d2f5e06b05ea8424d&sip_auth_method=REGISTER&client_port=9639&key=id&user=3454930135&domain=xxx.xxx.xxx.xxx&ip=81.141.13.83]

2015-09-03 17:23:20.681003 [WARNING] sofia_reg.c:2827 Can't find user [3xxx...@xxx.xxx.xxx.xxx] from 81.141.13.83
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="3xxxxxxxx" attribute
and you must configure your device to use the proper domain in it's authentication credentials.

***********************************************************************************
Sofia Status
sofia status
                     Name          Type                                       Data      State
=================================================================================================
            external-ipv6       profile                   sip:mod_sofia@[::1]:5080      RUNNING (0)
external-ipv6::example.com      gateway                    sip:j...@example.com      NOREG
                 external       profile          sip:mod_...@xxx.xxx.xxx.xxx:5080      RUNNING (0)
    external::example.com       gateway                    sip:j...@example.com      NOREG

Samir Doshi

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Sep 6, 2015, 11:26:01 PM9/6/15
to ASTPP

It seems perl packages are missing. Please check apache log. It should display missing package name. 

Sent from mobile

--

Sebastonto

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Sep 7, 2015, 4:55:18 PM9/7/15
to ASTPP
[Sun Sep 06 07:59:06 2015] [error] [client ::1] Can't locate CGI.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /var/www/cgi-bin/astpp/astpp-fs-xml.cgi line 23.
[Sun Sep 06 07:59:06 2015] [error] [client ::1] BEGIN failed--compilation aborted at /var/www/cgi-bin/astpp/astpp-fs-xml.cgi line 23.
[Sun Sep 06 07:59:06 2015] [error] [client ::1] Premature end of script headers: astpp-fs-xml.cgi


El lunes, 7 de septiembre de 2015, 4:26:01 (UTC+1), Samir Doshi escribió:

It seems perl packages are missing. Please check apache log. It should display missing package name. 

Sent from mobile

On Sep 4, 2015 3:26 AM, "Sebastonto" <sebastian...@gmail.com> wrote:

Hello guys,

I am not fully versed on this but I am trying to understand this error.

I am using a VPS and tried to install ASTPP but when I try to register from my softphone, I get these to errors.

OS Centos 6.7

015-09-03 17:23:20.681003 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=directory&tag_name=domain&key_name=name&key_value=xxx.xxx.xxx.xxx&Event-Name=REQUEST_PARAMS&Core-UUID=f4870c86-5280-11e5-976e-cd83f6b9a270&FreeSWITCH-Hostname=sasuke&FreeSWITCH-Switchname=sasuke&FreeSWITCH-IPv4=xxx.xxx.xxx.xxx&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2015-09-03%2017%3A23%3A20&Event-Date-GMT=Thu,%2003%20Sep%202015%2021%3A23%3A20%20GMT&Event-Date-Timestamp=1441315400661030&Event-Calling-File=sofia_reg.c&Event-Calling-Function=sofia_reg_parse_auth&Event-Calling-Line-Number=2741&Event-Sequence=478&action=sip_auth&sip_profile=internal&sip_user_agent=eyeBeam%20release%203004t%20stamp%2016741&sip_auth_username=3xxxxxxxx&sip_auth_realm=xxx.xxx.xxx.xxx&sip_auth_nonce=001c61e4-5282-11e5-978d-cd83f6b9a270&sip_auth_uri=sip%3Axxx.xxx.xxx.xxx&sip_contact_user=3xxxxxxxx&sip_contact_host=81.141.13.83&sip_to_user=3xxxxxxxx&sip_to_host=xxx.xxx.xxx.xxx&sip_via_protocol=udp&sip_from_user=3xxxxxx&sip_from_host=xxx.xxx.xxx.xxx&sip_call_id=2529c838e07dd425&sip_request_host=xxx.xxx.xxx.xxx&sip_auth_qop=auth&sip_auth_cnonce=b44d006d1d213f42&sip_auth_nc=00000001&sip_auth_response=8df92ce78201101d2f5e06b05ea8424d&sip_auth_method=REGISTER&client_port=9639&key=id&user=3454930135&domain=xxx.xxx.xxx.xxx&ip=81.141.13.83]

2015-09-03 17:23:20.681003 [WARNING] sofia_reg.c:2827 Can't find user [3xxx...@xxx.xxx.xxx.xxx] from 81.141.13.83
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="3xxxxxxxx" attribute
and you must configure your device to use the proper domain in it's authentication credentials.

***********************************************************************************
Sofia Status
sofia status
                     Name          Type                                       Data      State
=================================================================================================
            external-ipv6       profile                   sip:mod_sofia@[::1]:5080      RUNNING (0)
external-ipv6::example.com      gateway                    sip:j...@example.com      NOREG
                 external       profile          sip:mod_...@xxx.xxx.xxx.xxx:5080      RUNNING (0)
    external::example.com       gateway                    sip:j...@example.com      NOREG

Bhavik Patel

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Sep 7, 2015, 11:35:20 PM9/7/15
to as...@googlegroups.com
Seems like Perl package is missing.

Try this command :
cpan -fi CGI

If still get error then try installation package Manually from here.
https://astppdoc.atlassian.net/wiki/display/ASTPP/Manual+Installation
Under "Install ASTPP Perl packages"

To view this discussion on the web visit https://groups.google.com/d/msgid/astpp/85a1ac52-010e-4336-be2c-9120baac962a%40googlegroups.com.

For more options, visit https://groups.google.com/d/optout.



--
Thanks,
Bhavik Patel
iNextrix Technology Pvt. Ltd.
www.inextrix.com

alfy

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Feb 13, 2019, 7:56:16 PM2/13/19
to ASTPP
is there any solution for this error ?



On Friday, September 4, 2015 at 8:56:19 AM UTC+11, Sebastonto wrote:

Hello guys,

I am not fully versed on this but I am trying to understand this error.

I am using a VPS and tried to install ASTPP but when I try to register from my softphone, I get these to errors.

OS Centos 6.7

015-09-03 17:23:20.681003 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost/cgi-bin/astpp/astpp-fs-xml.cgi
data: [hostname=sasuke&section=directory&tag_name=domain&key_name=name&key_value=xxx.xxx.xxx.xxx&Event-Name=REQUEST_PARAMS&Core-UUID=f4870c86-5280-11e5-976e-cd83f6b9a270&FreeSWITCH-Hostname=sasuke&FreeSWITCH-Switchname=sasuke&FreeSWITCH-IPv4=xxx.xxx.xxx.xxx&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2015-09-03%2017%3A23%3A20&Event-Date-GMT=Thu,%2003%20Sep%202015%2021%3A23%3A20%20GMT&Event-Date-Timestamp=1441315400661030&Event-Calling-File=sofia_reg.c&Event-Calling-Function=sofia_reg_parse_auth&Event-Calling-Line-Number=2741&Event-Sequence=478&action=sip_auth&sip_profile=internal&sip_user_agent=eyeBeam%20release%203004t%20stamp%2016741&sip_auth_username=3xxxxxxxx&sip_auth_realm=xxx.xxx.xxx.xxx&sip_auth_nonce=001c61e4-5282-11e5-978d-cd83f6b9a270&sip_auth_uri=sip%3Axxx.xxx.xxx.xxx&sip_contact_user=3xxxxxxxx&sip_contact_host=81.141.13.83&sip_to_user=3xxxxxxxx&sip_to_host=xxx.xxx.xxx.xxx&sip_via_protocol=udp&sip_from_user=3xxxxxx&sip_from_host=xxx.xxx.xxx.xxx&sip_call_id=2529c838e07dd425&sip_request_host=xxx.xxx.xxx.xxx&sip_auth_qop=auth&sip_auth_cnonce=b44d006d1d213f42&sip_auth_nc=00000001&sip_auth_response=8df92ce78201101d2f5e06b05ea8424d&sip_auth_method=REGISTER&client_port=9639&key=id&user=3454930135&domain=xxx.xxx.xxx.xxx&ip=81.141.13.83]

2015-09-03 17:23:20.681003 [WARNING] sofia_reg.c:2827 Can't find user [3xxx...@xxx.xxx.xxx.xxx] from 81.141.13.83
You must define a domain called 'xxx.xxx.xxx.xxx' in your directory and add a user with the id="3xxxxxxxx" attribute
and you must configure your device to use the proper domain in it's authentication credentials.

***********************************************************************************
Sofia Status
sofia status
                     Name          Type                                       Data      State
=================================================================================================
            external-ipv6       profile                   sip:mod_sofia@[::1]:5080      RUNNING (0)
external-ipv6::example.com      gateway                    sip:j...@example.com      NOREG
                 external       profile          sip:mod_...@xxx.xxx.xxx.xxx:5080      RUNNING (0)
    external::example.com       gateway                    sip:j...@example.com      NOREG

Kavin Chauhan

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Feb 13, 2019, 9:14:46 PM2/13/19
to ASTPP
This is very old thread. And this error was due to profile loading issue. 
Please share your details on which you are getting same issue.
Os, sofia status, fs log, etc.

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Documentation: https://astpp.readthedocs.io/

Please contact at sa...@inextrix.com for commercial support.
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alfy

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Feb 15, 2019, 1:09:16 AM2/15/19
to ASTPP
Hello Kavin see below

2019-02-15 06:07:14.051408 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost:8735/index.php
data: [hostname=vultr.guest&section=directory&tag_name=domain&key_name=name&key_value=149.28.189.225&Event-Name=GENERAL&Core-UUID=f89611d4-30b0-11e9-8a0d-3d63c400dda9&FreeSWITCH-Hostname=vultr.guest&FreeSWITCH-Switchname=vultr.guest&FreeSWITCH-IPv4=149.28.189.225&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2019-02-15%2006%3A07%3A14&Event-Date-GMT=Fri,%2015%20Feb%202019%2006%3A07%3A14%20GMT&Event-Date-Timestamp=1550210834051408&Event-Calling-File=mod_voicemail.c&Event-Calling-Function=resolve_id&Event-Calling-Line-Number=1363&Event-Sequence=7591&action=message-count&key=id&user=4001910&domain=149.28.189.225]
2019-02-15 06:08:14.811404 [ERR] mod_xml_curl.c:315 Received HTTP error 500 trying to fetch http://localhost:8735/index.php
data: [hostname=vultr.guest&section=directory&tag_name=domain&key_name=name&key_value=149.28.189.225&Event-Name=REQUEST_PARAMS&Core-UUID=f89611d4-30b0-11e9-8a0d-3d63c400dda9&FreeSWITCH-Hostname=vultr.guest&FreeSWITCH-Switchname=vultr.guest&FreeSWITCH-IPv4=149.28.189.225&FreeSWITCH-IPv6=%3A%3A1&Event-Date-Local=2019-02-15%2006%3A08%3A14&Event-Date-GMT=Fri,%2015%20Feb%202019%2006%3A08%3A14%20GMT&Event-Date-Timestamp=1550210894811404&Event-Calling-File=sofia_reg.c&Event-Calling-Function=sofia_reg_parse_auth&Event-Calling-Line-Number=2820&Event-Sequence=7600&action=sip_auth&sip_profile=pl_sip&sip_user_agent=Zoiper%20rv2.8.15&sip_auth_username=4001910&sip_auth_realm=149.28.189.225&sip_auth_nonce=f04f158e-30e7-11e9-8f55-3d63c400dda9&sip_auth_uri=sip%3A149.28.189.225%3A5060%3Btransport%3DUDP&sip_contact_user=4001910&sip_contact_host=202.129.228.229&sip_to_user=4001910&sip_to_host=149.28.189.225&sip_to_port=5060&sip_via_protocol=udp&sip_from_user=4001910&sip_from_host=149.28.189.225&sip_from_port=5060&sip_call_id=FwRtmyId0TW5sCoSfXNw-w..&sip_request_host=149.28.189.225&sip_request_port=5060&sip_auth_qop=auth&sip_auth_cnonce=2d9ef5619a4fd9b966e050571c418459&sip_auth_nc=00000002&sip_auth_response=97efecf747dd90c125da55c7c5563886&sip_auth_method=REGISTER&client_port=51201&key=id&user=4001910&domain=149.28.189.225&ip=202.129.228.229]

Samir Doshi

unread,
Mar 7, 2019, 6:16:36 AM3/7/19
to ASTPP
Is your problem resolved? 

If not then please look at nginx log. You should some clue from there. 

Thanks,

Samir Doshi

iNextrix Technologies Pvt. Ltd.

https://www.inextrix.com

https://www.astppbilling.org


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