Astpp is not forwarding correct message from customer to Service provider

[ASTPP]

So when a call is sent to the customer and the customer send us the correct code for example, we are not able to relay the right code to the calling party

 a call comes from party A through us with a wrong length of digits and we forward that call to Party B, When party B sends us a message that the number is incorrect, our server/switch is not able to relay that same code back to Party A.

So basically then a call comes from the Service provider and transfers it to Customer pBX

and im customer hangup the call or any response i get from the customer pbx, astpp server is not transferring the same response to service provide

Appreciate if someone can help

[Hemdip Badani]

Hello,

It's bit confusing in above details will you please elaborate more also share call logs then it would be more better to understand and might be someone easily can help you for same.

I would request you to join our new forum https://forum.astppbilling.org as we are going to close posting in this group so better you start exploring our new forum

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Hemdip Badani
Community Manager
iNextrix Technologies Pvt Ltd.

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