Invoice Downlod link not working

[Farah]

I installed ASTPP 3.0 few days ago. When I try to download invoice from any customer portal, it does'nt work. It shows an error. I have attached the error page.  

[Hemdeep Badani]

Please check your astpp directory is having 777 permission and try.

"chmod -Rf 777 /var/www/html/astpp" ASTPP Documenation

On Wed, Nov 9, 2016 at 3:34 PM, Farah <sabrina...@gmail.com> wrote:

I installed ASTPP 3.0 few days ago. When I try to download invoice from any customer portal, it does'nt work. It shows an error. I have attached the error page.  

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Thanks,
Hemdeep Badani
iNextrix Technologies Pvt. Ltd.

http://www.inextrix.com/

[Farah]

 I have already done but result is same. 

On Wednesday, November 9, 2016 at 10:12:08 AM UTC, Hemdeep Badani wrote:

Please check your astpp directory is having 777 permission and try.

"chmod -Rf 777 /var/www/html/astpp" ASTPP Documenation

On Wed, Nov 9, 2016 at 3:34 PM, Farah <sabrina...@gmail.com> wrote:

I installed ASTPP 3.0 few days ago. When I try to download invoice from any customer portal, it does'nt work. It shows an error. I have attached the error page.  

--
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Documentation : https://astppdoc.atlassian.net/
Please contact at sa...@inextrix.com for commercial support.
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[Ankit Doshi]

Hello Farah,

WIll you please report this issue in bug tracker ?

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Thanks,

Ankit Doshi

www.inextrix.com

[Hemdeep Badani]

Hello Farah,

As per your screenshot and reported bug we try to reproduce that issue but unfortunately we can't get that error.

Will you please let us know the exalt step of reproduce?

Like :-

1. Your user type prepaid/postpaid

2. What action you perform after create customer (recharge, subscription etc)

3. Or you are trying after delete some specific data and after that downloading invoice?

To view this discussion on the web visit https://groups.google.com/d/msgid/astpp/CAMegrBj1ur9%2BCCwR%3DH9vMPvqrif2WZMYus%2BmC34_szxn7r-eig%40mail.gmail.com.

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[Farah]

Hello,

please see the Account information.

1. Account type Postpaid 

2. only Applied Package

3. Data deletion - No  

Invoice download link is working in admin panel. 

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Thanks,

Ankit Doshi

www.inextrix.com

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[Samir Doshi]

What is the value of ENVIRONMENT variable in index.php? If development or testing then change it production and try. 

Best Regards
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Samir Doshi

iNextrix Technologies Pvt. Ltd.
http://www.inextrix.com

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