No CDR's and [NO_ROUTE_DESTINATION]

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Glenn Stockinger

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Apr 18, 2014, 7:46:45 PM4/18/14
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Hi,

Fresh install of ASTPP and freeswitch via script.

GUI all working fine and I can register a phone to the system. I followed the instructions in the Wiki but keep getting the above message in fs_cli when placing a call to the system.

Any help please?

Glenn

Juned Khan

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Apr 20, 2014, 4:00:21 AM4/20/14
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Hi Glenn,

What number you are dialing ? and have you added Origination and Termination rates for relevant number.

Origination and termination rate option could be found under Routing menu. 


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Thanks,
Juned Khan
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Glenn Stockinger

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Apr 20, 2014, 7:34:46 AM4/20/14
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Hi Juned,

I have Origination and termination rates set for the code 923

Origination


Termination

When I dial, I get 403 Forbidden on the phone (using hard phone)

Juned Khan

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Apr 20, 2014, 7:54:04 AM4/20/14
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Hi Glenn,

Can you please enable debug,capture Apache log and post here ?



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Thanks,
Juned Khan
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Glenn Stockinger

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Apr 20, 2014, 2:49:07 PM4/20/14
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Would it be easier to give you access?

Regards,

Glenn Stockinger
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Samir Doshi

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Apr 21, 2014, 3:10:03 AM4/21/14
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Hi Glenn,

It would be better if you send us logs.
It looks like configuration related issue.

Thanks,
Samir Doshi


Glenn Stockinger

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Apr 22, 2014, 5:47:27 PM4/22/14
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Glenn Stockinger

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Apr 22, 2014, 5:49:16 PM4/22/14
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The IP's being used start 94.xxx.xxx.xxx 109.xxx.xxx.xxx 85.xxx.xxx.xxx and 37.xxx.xxx.xxx if that helps reading?


On Saturday, April 19, 2014 12:46:45 AM UTC+1, Glenn Stockinger wrote:

Hardik Patel

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Apr 22, 2014, 11:50:32 PM4/22/14
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Hi Glenn Stockinger

Its seems like your rates not found to place call please check that your rates must be assign to appropriate rate group and Termination Rates cost must be lower then Origination rates.


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Hardik Patel

Glenn Stockinger

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Apr 24, 2014, 8:34:57 AM4/24/14
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I have checked and rates are there and assigned to group, do you want to take a look for yourself?

Regards,

Glenn Stockinger

Hardik Patel

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Apr 25, 2014, 1:11:14 AM4/25/14
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Hi

Pleae add rates for prefix 54744118 and it must be working.



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Hardik Patel

Glenn Stockinger

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Apr 25, 2014, 3:37:21 AM4/25/14
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But I am not using this prefix?

Hardik Patel

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Apr 25, 2014, 3:44:02 AM4/25/14
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yeah but i think you have added some value in customer account Dialed Number Mods  field that why its truncating some prefix from you number any goes to search for routes for 54744118 this pattern in place of  92354744118.
923 was truncated.



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Thanks,
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