Hi Community,
I am working on a requirement, where I should work with the activity/ history of a ticket. As I have explored the API documentation, I can find that the
GET /v1/activity and
GET /v1/spaces/[space_id]/tickets/[ticket_number]/ticket_comments gives me the ticket activity, but I felt the changes information stored in the properties are getting trimmed if they are more than 255 characters. But on the other hand the data is stored for a text field if it is more than 255 characters as verified with the Get ticket API.
Please let me know any API available to get the complete information of the ticket activity.
Thanks & Regards,
ADITHYA GAURAV H C