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The Inbox Repair tool doesn't connect or analyze any data stored in an Exchange mailbox. The tool only looks for errors (corruption), and if there are any, gives you the opportunity to allow the tool to fix those errors. If you can't start the Inbox Repair tool, you should try to repair your Outlook program.
In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure.
You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, see Create an Outlook Data File.
If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.
In the Inbox Repair tool, type the path and the file name of your personal folders (.pst) file or select Browse to locate the file by using the Windows file system, and then select Start.
These recovered folders are usually empty because this is a rebuilt .pst file. You should also see a folder named Lost and Found. This folder contains folders and items that the Inbox Repair Tool recovered. Unfortunately, items that are missing from the Lost and Found folder may be beyond repair.
If you are satisfied with the information that you recovered, you are finished. However, if you want to try to recover additional information, go to the Recover repaired items from the backup file (Optional) section.
If you could not open your original Personal Folders (.pst) file before you ran Inbox Repair Tool, the following procedures may not work. If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file.
When you run Inbox Repair Tool, the option to create a backup of the original Personal Folders (.pst) file is automatically selected. This option creates a file on your hard disk that is named File name.bak. This file is a copy of the original File name.pst file with a different extension. If you think that you are still missing items after following the steps in the previous section, you can try to recover additional information from this backup file by following these steps:
Remember that the backup file was the original corrupted file, and you may find that you cannot recover anything other than what was recovered in the Lost and Found folder. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.
ScanPST mostly validates and corrects errors in the internal data structures of a .pst file. The .pst file is a database file. Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them.
If ScanPST determines that a specific block of the structure or table is unreadable or corrupted, ScanPST removes it. If that block was part of a specific item in Outlook, the item will be removed when it is validated.
You may not expect this behavior, but the removal of the item is appropriate given the circumstances. Also, this specific kind of situation is rare, and it will always be entered in the ScanPST log file.
As soon as the recipient table is validated to guarantee recipients that are formatted correctly, ScanPST makes any changes that are required to synchronize these valid recipient table contents to the recipient properties on the message. ScanPST also guarantees that the message's parent folder refers to a valid folder. The following message properties are checked to make sure that they follow valid data formats:
If the submit flags indicate that the message is marked as submitted, this property must exist. If the submit flags do not indicate that the message is marked as submitted, the time is set to Now.
No validation is explicitly done on body-related properties or on subject-related properties, except the implicit low-level validation that this article discusses earlier. The recipient display properties are changed to be consistent with the recovered recipient table. As soon as this operation is complete, other algorithms are run to collect all the orphaned messages and to put them in an Orphans folder.
Recovery Toolbox for Outlook checks the Outlook data files on your computer to see if they're in good shape. You might want to use the Recovery Toolbox for Outlook in the following situations:
If all the above steps failed, then use the Outlook Inbox repair tool to repair the PST file and replace the corrupted PST file in the Mail profile of Windows. It is mandatory to try all the free steps before using the Recovery Toolbox for Outlook. Do not use the Outlook Fix Tool until you have tried all of the above options.
The Recovery Toolbox for Outlook technical support team can be a last resort in difficult cases. The development team can individually analyze the corrupt file and recover the maximum amount of data from the corrupt Outlook file. Technical support for the first year is included in the program price. This personalized approach has improved the quality of data recovery with the program and online service; personalized solutions are entered into the program and become available to everyone.
If Microsoft Outlook cannot open your Personal Store Table (*PST file), download, install and launch the Recovery Toolbox for Outlook. The MS Outlook PST repair tool will read and show the contents of the corrupted PST file. You can use Recovery Toolbox for Outlook in DEMO mode as a PST viewer. Our program doesn't use MS Outlook to repair Outlook data files.
After my computer crashed due to some updates, I had to do a factory reset but keep my data. Unfortunately, all my archived emails after a certain date last year were lost. I've tried all sorts of solutions with limited success, including another recovery tool. By chance I found Recovery Toolbox, and it turned out that with the help of this product all my emails were recovered and neatly placed in the xxx.pst file, as they were before the failure.
The source file was not damaged
I was converting my laptop from imap to pop email. I used your tool to convert the imap .ost file to .pst.
Mail and contacts came over correctly. Notes are the only piece that did not.
My Outlook PST files (30+GB) were still accessible but running off a hard-drive that had started to fail with bad sectors. I was unable to clone the drive or copy the PST files to a new location. Recovery toolbox was able to rebuild my data files as a new data file on a replacement drive location and continue to use my mail file after the recovery process. Tried many other recommended solutions but none were able to help with the recovery apart from the recovery toolbox for outlook.
the file I was trying to repair, had nothing wrong. Simply I wrongly backed-up my old e-mail history in a .ost file instead of a .pst file, and I needed to check some of the e-mails contained in that file.
Your program worked fantastic, and I successfully converted the .ost into .pst having back my old e-mails.
Thank you very much.
The OST files were not corrupted. My client got a system where the M465 mailbox was closed and the only access to old emails was from a local OST file on the same system. Outlook was reporting that it could not connect to the exchange server, but the 11GB OSt file was still there. Using Recovery Toolbox, we were able to create a PST file and access all the old emails.
My Outlook.pst became corrupted. Why? I have no freaking idea! This has happened several times and the hassle to get it back was time consuming and worrisome because I thought I lost all my contacts and calendar. In using Recovery Toolbox for Outlook, I have all my mail files on my C drive but I have my Outlook.pst file on my Google drive. I think that was the problem. So what I did was use Recovery Toolbox to fix my Outlook.pst file, move it to the subdirectory where the mail files are and it worked. I am so grateful and the price is excellent!!!
In the west, nothing new, nothing to do, even Microsoft is incapable; someone had put me before September 7 and it showed right away, 16 viruses erased by Microsoft's free scanner, but the damaged pst file, we can't find which one and I read my mail on my email, stella is no better, even worse. Finally, your presentation of all the psts is fine, but which one is bad? mystery....
I accidentally erased 3 months of Inbox email by clicking on the "Empty Folder" button. As part of my PC management, I backup my C Drive incrementally every night and that includes the OST and PST Outlook files. The backup copy of the PST file was missing 3 months of emails while the OST still had them but inaccessible. So, your program converted the OST to a new PST and I could recover the lost emails. Great Program, thanks.
My Outlook .OST file "lost" 99% of my Inbox, although subfolders were fine.
There was a "restore point' created just before the issue so I think O365 made a mess of an upgrade. Outlook could "open" the (much larger) restored file but promptly deleted the same files :( Recovery Toolbox was able to convert the back-up of the OST file to a .PST file which I could attach and extract the missing emails :)
Great job, great software, saved my mail!