Issue 43 in aseprite: Windows 7 crash

[asep...@googlecode.com]

Status: New
Owner: ----
Labels: Type-Bug Priority-Medium

New issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

What steps will reproduce the problem?
1. Run Aseprite on windows 7.
2.
3.

What is the expected output? What do you see instead?
The program stops working immediately after launching.

What version of the product are you using? On what operating system?
0.9 on windows 7 32 bit.

Please provide any additional information below.
This issue was marked as fixed with 0.9, but I still get the "aseprite has
stopped working" screen.

Attachments:
asenotworking.PNG 101 KB

[asep...@googlecode.com]

Updates:
Status: Accepted
Owner: davidcapello
Labels: -Priority-Medium Priority-Critical OpSys-Windows Milestone-0.9

Comment #1 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

(No comment was entered for this change.)

[asep...@googlecode.com]

Comment #2 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

Issue 40 has been merged into this issue.

[asep...@googlecode.com]

Comment #3 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

Issue 23 has been merged into this issue.

[asep...@googlecode.com]

Comment #4 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

Could you try to run aseprite without desktop composition?

Here the steps to do it:
1. Right-click on aseprite.exe
2. Go to "Compatibility" tab.
3. Select "Disable desktop composition".
4. Press "OK" and execute aseprite.

[asep...@googlecode.com]

Comment #5 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

I disabled desktop composition, but ASE still crashes.

[asep...@googlecode.com]

Comment #6 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

I tried all the compatibility settings. Still crashes.

[asep...@googlecode.com]

Comment #7 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

I'll try to create you a special version as soon as possible so we can
detect what is going on.

[asep...@googlecode.com]

Comment #8 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

any news?

[asep...@googlecode.com]

Comment #9 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

Hi, sorry about my late reply. These days I was really busy. If everything
goes right, the next week I'll be able to back to ASEPRITE development.

[asep...@googlecode.com]

Comment #10 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

OK, here I'm attaching a special version of aseprite which generates a
mini-dump file that can help me to know what is failing. Please do the
following steps:
1) Download and uncompress aseprite-dump-0.9.1-win32.zip file
2) Execute aseprite.exe
3) After aseprite crashes, you will see that a "aseprite-mini.dmp" is
generated
4) Create a comment in this issue attaching that .dmp file (or send me the
file via email).

Attachments:
aseprite-dump-0.9.1-win32.zip 1.3 MB

[asep...@googlecode.com]

Comment #11 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

here is the file.

Attachments:
aseprite-mini.dmp 35.6 KB

[asep...@googlecode.com]

Comment #12 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

was the dump file useful?

[asep...@googlecode.com]

Comment #13 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

First of all, thanks for the dump file. It wasn't as useful as I was
expecting, anyway there are some parts of code that I've to review.

Just a question, are you running some antivirus program? Or firewall?

Notes for developers (me): check drop files hook, and the main Allegro's
wndproc.

[asep...@googlecode.com]

Comment #14 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

I use Avast! Free Antivirus.

[asep...@googlecode.com]

Comment #15 on issue 43 by motoperl...@gmail.com: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43

I had to format my computer and now aseprite works perfectly. I don't know
what caused the errors I had before, but obviously after formatting my disk
they're gone. Thanks for the help anyways! :)

[asep...@googlecode.com]

Updates:
Status: Fixed

Comment #16 on issue 43 by davidcapello: Windows 7 crash
http://code.google.com/p/aseprite/issues/detail?id=43