Adobe Premiere Pro 8k
Emerenciana Mcgreal
Haven't been using Premiere for long, more intensively over the past few days. What I experience is, no matter really the file or resolution with which I am working, at a random moment, be it closing the program, opening a dialog box, choosing an effect (not these specifically, it can be anything at that particular moment) after working for an inordinate amount of time, the whole program, including my complete system, freezes. This includes movement of the mouse. I have to restart the computer completely using the power button each time. Not sure again if others are experiencing this problem but I'd be interested to know.
Same here! Thought it was my new CPU+MOBO/Windows install. But I have now concluded this only happens in Premiere Pro. Guessing it might involve the NVIDIA driver? I have a 1070 and the latest GameDriver. What driver are you running?
you're using a thirdparty plug-in and assume the problem is Premiere? It may well be, but wouldn't make that assumption. And although I understand you want to keep the game ready drivers, might want to see if changing it solves the problem. And by any chance are you using screen captures? That could be the source of your problem. Many screen capture programs record with a variable frame rate which premiere does not handle well.
It is likely that you installed the Game ready driver (not recommended for content creators), uninstall it, and install NVIDIA STUDIO DRIVER, I had the same problem here, I changed the driver and it worked for me
Having the exact same issue. All drivers are up to date and am using the Nvidia Studio Driver, not the Game Ready Driver. Have tried reverting to different versions of Premiere Pro in combination with different Nvidia drivers but none have stopped this issue.
Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. Did something change recently? Does this happen when you launch premiere or while you're working. Do you have any peripherals connected except for mouse and keyboard?
Never easy to diagnose these issues from a distance so you need to approach this in a systematic fashion. did you try everything mentioned earlier in this thread? and answer the questions in my previous post "Did something change recently? Does this happen when you launch premiere or while you're working. Do you have any peripherals connected except for mouse and keyboard?" You might try creating a new user with administrator privileges and sign in to that account and see if that makes any difference. Lots. of questions to answer and stuff to try
Hello! I have used Premiere Pro since 2020 and I just started getting this issue yesterday. Recently, I've been doing a lot of intensive editing within Premiere, more so than I have in the past. It seems to have been working very well until now.
I am running the latest NVIDIA studio driver, which is version 531.61. As I said, the problem never happened before until yesterday. Today it has happened twice within one hour. It's the exact same as the original author's problem; it happens at random while I'm working and the only way to get out of it is by force restarting via the power button.
Okay, I tried this. I'm not entirely sure what is normal but I found my CPU idling at around 70-80 degrees celsius, and when rendering it was at around 90. Interestingly it peaked to 100 after I cancelled the render which I'd been doing to test this.
After restarting my computer several minutes ago, it's now peaking up to 100 before going back down to the aforementioned levels, with nothing but this Chrome tab I'm typing in open. So it seems my laptop might be running a bit hot.
I'd be surprised if there was a hardware issue though as I just purchased this laptop new in August of 2022.
Having an issue on the 4080 with the latest geforce game driver, premiere freezes when i access the geforce now experience. Freezes the entire computer so there is conflict between the gpu drivers and adobe premier software, please fix this bug.
Hi, I've been frustrated with premiere for the past couple days, as I want to get some editing done, but opening the preferences menu when I need to adjust settings causes the entire program to stop responding. From what I've been able to tell, it's only the preferences menu that crashes it.
Solutions I've tried (to no avail):
Updating My Drivers
My Premier Pro crashes when opening any of the preferences menus. I have tried resetting the offences by hunting Alt, reinstalling normally, and the creative cloud removal tool then reinstalling but it is still happening. How can I fix this?
Honestly the only permanent fix I've found for this is to upgrade to a newer version (and deal with an entirely new set of bugs that come with it). Downgrading is usually not an option because you always need "that one function that wasn't added/fixed yet." I dealt with the issue in CC14 and 15, maybe even up until 22.2. I'm sure it went away after updating to 22.6. But that also introduced the (auto)save bug where PPro freezes/crashes on saving. Have you tried installing a newer/older version next to the one you currently have?
I'm guessing you've already tried changing audio hardware preferences, that seemed to work for some (for me the setting wouldn't stick). Some people were having issues because of the microphone input settings. I know it sounds weird, but that was the temporary fix everyone was preaching at the time. I've read posts where third-party plugins like Insta360 or Red Giant were causing problems, but for me personally it also happened on 100% clean installs, no third-party plugins. And ONLY in Premiere. For good measure: in 3 years of editing on this machine, I have NEVER had a similar issue in After Effects.
HEllo, @Zwea @W.Bee could you please share your system information, so that the team has a better view of the parameters in play, or if there is a common denominator to the issue? thank you in advance!
I hope it fixes my problem
my main problem is my computer by default setting my audio hardware input on the microphone and when I wanna work on sound or music for background the sound is not clear...
i have to do input on none to fix it but prefrences is not opening and premiere freezing until i end task it.
After 10 days of frustration with freezing after clicking on preferences I realized, while custom updating nVidia 536.99 studio drvier, I had unchecked the HD Audio Driver checkbox (as it appeared to be the same version and thinking it would only delay install time). What actually happened was the HD Audio driver uninstalled and reverted back to Intel's drivers (verifying with nVidia CS as to why this happens). Premiere was trying to load the audio devices based on nVidia HD drivers and froze. After reinstalling with HD Audio checkbox checked, it solved the freeze issue when accessing preferences. Not sure if this applies to everyone here, but wanted to post what worked for me... cheers!
Jared, I'm having the same issue on my M1 mini OS 13.5.2, and it's been the same on every recent version of Premiere I've installed, including the betas. I didn't bother posting in this thread due to its age and PC focus. I'll keep checking here, and my post is at: -pro-discussions/premiere-crashes-when-i-go-to-preferences-v2...
I've recently started using a software that notifies me once the camera or microphone on my laptop become activated, since I am concerned with how privacy is handled by software companies. I was very surprised to understand that the mere fact of starting Adobe Premiere Pro up activates my microphone immediately and continuously. This means the software has access to the mic audio *simply by running*.
Assuming that this feature is intended so that the user can record audio directly into Premiere, it should only become active once the recording process is actually starting. This is self evident to me.
Skype, for example, activates the microphone only when a call is effectively established (not even when it is ringing), which is how it should be. Adobe is not taking my right to privacy seriously and I request an answer on why this happens and an urgent fix.
I'm afraid the only other advice I can think to offer is not to run Premiere Pro on a Laptop. The ideal starting point for editing is multiple internal hard drives and a 24" 1080p screen, which no Laptop in the world offers.
I appreciate your helpfulness, Jim. I do disagree with your "starting point" statement (peripherals take care of everything you mentioned), and Adobe can't assume that people are editing on a desktop.
I know this post is a couple of years old now but changing my Default Input to No Input like this actually works on a laptop now (Premiere Pro 2020). Just putting it out there in case anyone else has an issue with this in the future.
IF it's not spyware, why can't I even hear premiere's audio when I turn off my "microphone access for this device" in windows settings? forcing users to have their microphone on for such basic functionality of the program is not only unfair and doesn't make sense, but it's also compromising my privacy by forcing me to keep the microphone access on for no apparent reason.
I personally can't think of a single reason for this, other than spyware. I am being forced to give microphone access to gain basic, unrelated, functionality that should come as a given
I highly doubt it is actually using your mic. It would have permission to use it, which of course isn't the same thing. And with any experience of computer apps, between the handshaking between the OS and the various apps & subsystems, something that was listed as 'currently using' a computer resource may no longer be using it, but ... the link showing it as such wasn't officially terminated.
And with several million daily users, they have no interest whatever in anything you say heard by that mic. And no use for it either. No way to 'capture' even, nor transmit the signal. A big ... nothing.
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