Icon Folder Download

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Christian Swindler

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Aug 3, 2024, 3:45:09 PM8/3/24
to arxpanulin

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Hm... That's really strange. Is there any chance you have received that directory by somebody as a shared folder and after that the owner has got out of share without transfer ownership to you? ? In such a case you would been the only person referring particular directory without being owner, so it's shared still, but you are already the only referring to. ?

I'm stumped also. I have many folders like this in my dropbox account. I have never shared them. I am not sharing them now. These appear on dropbox.com so I can't assume this is a problem with Apple or Windows.

At some moment you have shared the folders, in focus, to some people. Later the share recipient(s) remove their-self from the sharing. Finally as a result (most probably a bug) the folder(s) remain "shared" while they are NOT actually. ? That's it.

The weird thing here is you cannot unshare a folder non shared actually, but still labeled as a such. In my reproductions is a difference. Such a folder appear everywhere as a shared, not just on Dropbox site, like in your case. On my mobile, for example:

Now, there is a same folder "Test" without any "share" label. If you are disturbed by the "labeling", can repeat the same for all incorrectly labeled folders. The share status get removed only when you unshare file/folder yourself, not by other parties (the actual bug). You can wait for the bug be fixed, but I wont encourage you cause Dropbox will ignore it (I'm pretty sure). The choice is yours.

One thing to just check @JOfE is that you've not accidentally shared them with yourself.... when you go to www.dropbox.com/home and find the folder that will tell you how many are in the share and let you remove things etc.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

This is a query I've been looking into recently that I think I've just resolved as I've been writing this, but I'll post anyway to get a second opinion as I'm still unsure why the feature exists in its current form.

Additionally, when you go into a folder with this icon and look at the breadcrumb, you'll see this icon again, except this time when you hover over it, text will pop-up indicating that 'This is a shared folder'.

The concern here is that the sites I'm in have sharing locked to those with existing access to the site.
I checked manage access on the folders with the icon and ran a sharing report which came back as expected which alleviated worries but still brought me no closer to a solution.

Another annoying feature of these shared icons is that they would appear and disappear regularly. One user would see them while another wouldn't and icons that were there in the morning would be gone in the afternoon.


So, when I create a new folder in an existing SharePoint librairy, I see the same icon as you, I press F5 and the icon disapears... It took me a while to find that, because as you said, no one is talking about it on the internet!

Since Dropbox recently limited free accounts to three devices I had to delete it from my desktop PC and a laptop. The deletion from the laptop went OK. The deletion from the desktop (Windows 10) occurred, but left a sort of transparent document icon in File Explorer. See screen snap. I can't delete this, even after a reboot. If I right click on the icon there is no delete option, nor can I use the delete key if I click on it - nothing happens. Any ideas on how to force a deletion? It seems to be a shortcut type link that points to the now deleted dropbox folder on the C drive.

I found a fix by using regedit to search the registry for the string "c:\users\peter\dropbox". If you use this, obviously the string would be the name that is in the Properties dialog box of your ghost system folder icon. It found one entry, "under" a clsid. See screen shot below. I searched for the string that is the clsid (the thing between curly braces), and found it in several places. One of them was here: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\E31EA727-12ED-4702-820C-4B6445F28E1A That contained these values:

I figured from the other data similar to it in the registry that it is where file explorer finds the info it uses to display these icons over to the left. For example, the value right above that reg entry is similar and has "data" = "Onedrive", which is another icon in file explorer. I deleted the key and the ghost icon is gone. Now, since the clsid appears in other places in the registry I likely have some leftover, useless data, but I hope it is not harmful.

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Thanks, no I have not found a solution. I am pretty sure it is a registry issue, but I have no idea how to fix it. I suppose I could reset the Windows OS back to factory config and then let it update, but that is probably too much of a hassle when I can just leave this ghost icon there.

If you can confirm you've already uninstalled the app and there's no trace of it on your computer (I'd also check the processes that are running as there might be some associated with Dropbox that could be interfering somehow), at this point, I'd suggest that you logged a ticket with the team so we can drill into account and device specific info so we can assist further.

As of 2020, there are so many resources scattered around the web that bookmarks are essential to remember what tool you are in. So many that my bookmarks are arranged in many folders. I have even eliminated the name in each one of them with the intention of having more space and it is really comfortable to click on the pure icon of the requested web page knowing with precision where it will take you.

One last thing I would like to recommend you adding is that sometimes the icons are black and can disappear on the bookmark bar. It would be great to have a tool that can change the icon color into negative or positive depending on the case and even better in an automatized way.

When I click on the Dropbox icon in the system tray, it usually launches the folder. However, as of this morning, both of my computers will not respond when I double click on the Dropbox icon in the system tray. I have to go to the desktop and click on the folder. I would like to be able to click on the icon in the system tray to open the Dropbox folder. Is this still possible?

Adding my severe disappointment that double click to open folder was removed. I've been double clicking this icon for the last few days thinking something was wrong when it wouldn't respond. After multiple restarts and Dropbox reinstalls, I finally thought to myself: "Maybe they are silly enough to remove a useful feature? I can't imagine this would happen, but let's check anyway..."

Please revert this change. It serves no real purpose. Platform consistency? If it we were still in the days of single button mice on Macs would you prevent windows users from right clicking in your program just so Mac users can have platform consistency? Platform consistency has to be one of the absolute worst reasons to remove a useful UX feature. "Well, our Mac and Linux users don't have this great feature, maybe we should remove it from Windows!" Is that really what happened here? I cannot fathom how that thought made it all the way to actual, real, push-to-live release state!

Most importantly: why on earth did you hide access to the main feature of Dropbox (your local Dropbox folder) behind an extra click-and-navigate movement? And which project manager thought making it harder to access the most important product of your company behind an extra mouse move was a good idea? Ignore the whole aspect of platform consistency and ask yourself why Dropbox thought it would be a good change to make it harder to access the Dropbox folder on a users computer. I would love to hear the reply to that, even if you ignore the ridiculousness of platform consistency being the reason to remove a feature.

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