Important: Admin Week

[Lara Kiswani]

Hi everyone,

Admin week is not going as smoothly as we like. We had some difficulty keeping the office "closed" Monday and Tuesday.  But hopefully we can do a better job starting today.

I have listed a number of items that need our attention.  Everyone should please try to focus on supporting with the following tasks throughout this week.  I know it is difficult to not get caught up with our program work.  But it is important we set aside time to get our office in order.  I am sure I left some things out, but this is just a general skeleton of what we need to do.  

FYI, I have a DMV appointment in the morning. I should be back in the office by noon today.  Please make me dua.

Lara

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Administrative Week Staff To-Do List 

General

• If clients come in with appointments, then have them wait in the hall way to meet Amria
• Otherwise, inform all clients that we are closed for this week
• Try to avoid answering any phone calls when possible. 

Voicemail and Message Board

• Review message board and return calls
• Leave a note in the last box to the right of the person's name indicating what follow up was done and leave your initials
• Check the voicemail and delete all messages that you input in the message board

Salesforce

• There is a stack of AROC intakes on my desk. 
• Most of them need to be inputted into Salesforce.  
• The ones that have check marks on them, have definitely already been inputted by either Miriam or another staff person.  
• Please search for the first and last name to double check whether or not the person is already in the system.  
• If they are, review the contact information to make sure it is valid, check for misspellings and if all the first and last letters of names are capitalized.
• Make any corrections
• If they are not, input them and check the AALS client for contact type.
• Add a check with your initials to the top right corner

Files

• The file frames for cabinets are near the printer in the main office.  
• The long one needs to be setup with the AALS file cabinet.  
• The 2 shorter ones are for the top drawer of the red file cabinet near Miriam's desk and for the cabinet furthest from Amria in the AALS office..
• They need to be setup in the drawers.

Copies

• Print copies of our sign in sheets
• Print copies of our most recent intake form
• Please copies in an accessible folder that is labeled and placed on a shelf of the green book shelf near Mokhtar's desk

Communications

• I will have 1-on-1 trainings with each person to go over Constant Contact (email announcements) and Wordpress (website)
• Please set aside an hour for this sometime this week

AALS Office

• We will be rearranging the AALS office on Thursday.  
• Please come prepared in comfortable clothes and your creative energy.

Program Concerns Check-ins throughout the week:

• Outreach, Oakland and Yemeni community
• Coalition 4 Safe SF meeting
• Need 2 volunteers for Saturday night at QWOC film festival

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Executive Director

Arab Resource and Organizing Center (AROC)
www.araborganizing.org

la...@araborganizing.org
415.861.7444