Re: [arks] Regarding 404 error

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John Kunze

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Nov 10, 2025, 2:40:52 PMNov 10
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It looks like the resolver is correctly forwarding the ARK to 


I see the 404 return code, and trying it with the command line


it returns gets a 403 return code.

Did you change anything recently on your server? For example, did you upgrade your software in any way?


On Sat, Nov 8, 2025 at 12:16 AM Singh Publication <singhpubl...@gmail.com> wrote:
Dear Group Members and the Technical Team Members,

From yesterday I am facing 404 error while running the registered link. It was working fine before yesterday, but today when I was checking, it is showing 404 error. This problem I am facing with my all journals.
Below I am sending the link of the page of a paper:


Kindly suggest me the issue.

Thank you.




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Singh Publication

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Nov 11, 2025, 12:07:15 AMNov 11
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Yes respected John Sir,

We updated software with the new version 3.3.0.21, 5 days back.

Waiting for your suggestions Sir.

Regards

Dr. Sanjay Kumar Singh
Chief Editor




Ismael Cáceres-Correa

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Nov 11, 2025, 8:20:51 AMNov 11
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For OJS 3.3.0-21 you can try the following:


These are internal, in-OJS solutions:

  1. Check that the Gateway Plugin “Pub Id Resolver Plugin” is enabled.

  2. If it’s enabled and the issue persists, try adding a redirect rule using the Generic Plugin “Custom Header Plugin.” Install this plugin and enable it. Then, within the “Custom Header Plugin,” place a redirect script in the section called “Header Content.”

The redirect rule can be:

<script type="text/javascript">
(function() {
  var currentUrl = window.location.href;
  if (currentUrl.includes('gateway/plugin/pubIdResolver/ark:/36943/')) {
    var suffix = currentUrl.split('ark:/36943/')[1];
    var newUrl = 'https://abjar.vandanapublications.com/index.php/ojs/article/view/' + suffix;
    window.location.replace(newUrl);
  }
})();
</script>

The drawback of this second method is that the suffixes must match your ARKs; otherwise it won’t work either.

this is an idea outside OJS:

  1. If you can’t resolve it directly, I can try using a redirection tool where we manually map links between your ARK and an article, issue, etc. You can also try setting up a redirect in .htaccess



Best regards,

Ismael.


John Kunze

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Nov 11, 2025, 10:01:42 AMNov 11
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Thank you for those suggestions, Ismael. 

It does seem like ARK implementers should wait before upgrading to OJS version 3.3.0.21. I've heard a number of reports of the plugin breaking with that upgrade.

John Kunze

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Nov 13, 2025, 3:38:53 PMNov 13
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To get the ARK OJS plugin working again, you might try reverting your PHP version to PHP 7.3.

Looking at the installation notes for the OJS version 3.3.x, 3.4.x, and 3.5.x, I find warnings that the PHP component should not be upgraded to PHP 8. The warning specifically concerns incompatibility with OJS plugins.

Although the PKP informs that OJS 3.3 is compatible with PHP 8, we still do not recommend using PHP 8 for that version (except for OJS 3.4) since we have received many complaints from our customers that some of the plugins are not compatible with that PHP version. You can use PHP 7.4 as a safe choice for the OJS < 3.4.


Singh Publication

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Nov 14, 2025, 12:45:49 PM (14 days ago) Nov 14
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Thank you John Sir and Ismael Sir.

I will do so accordingly.

Regards



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