Reservation: Reservations for all tours and services can be made, online at www.amadeotravel.com by or telephone 1-212-642-0915 or by email [email protected]
To facilitate please provide the following information:
All bookings will be considered final at the time of booking. Please note that a booking is only considered changed or cancelled when you are in receipt of a cancellation number. Receipt of confirmation or payment constitutes acceptance of terms and conditions of tour participation outlined below.
Minimum Age: For every reservation there must be at least 1 person who is 18 years of age. This person will be responsible for the behavior and wellbeing of any passengers on this reservation. Children under 2 years of age travel free of charge, from age 2-14 children rate applies.
Rates and Payment Procedure: All prices in this tariff are retail rates and are quoted in USD. RATES ARE SUBJECT TO CHANGE AT ANY TIME. Reservations made prior to any price change will be honored at the rate that was valid at the time of confirmation. Prepayment is due 21 days prior to departure by agency check drawn on a US bank or by wire transfer drawn on our account number. Final payment must be received on schedule; reservations without payment will be automatically cancelled.
Cancellation Policy: For all tours up to 3 days prior to departure no fees.
Less than 3 days before departure full cancellation penalty applies.
All requests for refunds must be received within 90 days of departure.
Vouchers: All vouchers for escorted tours must state clearly information received in our confirmation including tour name, date of departure, confirmation number, passenger names, and room type. Pre and Post hotel vouchers must be issued separately.
Proof of Citizenship: All passengers are required to have proper identification when entering or leaving the United States. On tours traveling to Canada clients have the responsibility to make sure in advance that visa requirements are met.
For more information regarding Canadian visa requirements please check out
General Information: for the comfort and safety of all passengers the following conditions apply:
Smoking is not permitted on the motor coach. Stops are provided in route.
Seat rotation occurs at the discretion of the guide.
Amadeo Travel Solutions, reserves the right to refuse carriage to passengers whose behavior makes it a hardship to the tour escort to conduct the tour or for the tour passengers general wellbeing or enjoyment of the tour program.
Responsibility and liability: Amadeo Travel Solutions is an independent contractor that acts as a ground operator for suppliers featured in this brochure. The responsibility of the operator is strictly limited. The operator does not own or operate any of the services provided including but not limited to transportation, hotel accommodation or restaurants.
If the services included in the tour cannot be delivered or there are any changes in the itinerary beyond the control of the operator, Amadeo Travel Solutions, reserves the exclusive right to make any change to the itinerary or price without prior notice. Amadeo Travel Solutions is not responsible if the tour will not visit any sites featured in the program due to weather natural disasters, late flights, sickness, accidents or any other reason beyond our control. In this event there is no refund for services not used including hotels. The tour participant agrees that neither Amadeo Travel Solutions, nor its affiliates shall be liable for any delay, damage, loss, personal injury, and death and property loss resulting from any action or omission.
Amadeus IT Group, S.A. (/ˌməˈdeɪəs aɪ ˈtiː/) is a major Spanish multinational technology company that provides software solutions for the global travel and tourism industry. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses to enhance their operations and customer experiences.[3][4]
The company is structured around two areas: its global distribution system and its Information Technology business. Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its Amadeus CRS distribution business area. It also offers computer software that automates processes such as reservations, inventory management software and departure control systems. It services customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.
Amadeus has central sites in Madrid, Spain (corporate headquarters and marketing), Sophia Antipolis, France (product development), London, UK (product development), Breda, Netherlands (development), Erding, Germany (Data center) and Bangalore, India (product development) as well as regional offices in Boston, Bangkok, Buenos Aires, Dubai, Miami, Istanbul, Singapore, and Sydney.[7][8] At market level, Amadeus maintains customer operations through 173 local Amadeus Commercial Organisations (ACOs) covering 195 countries. The Amadeus group employs 14,200 employees worldwide,[9] and listed in Forbes' list of "The World's Largest Public Companies" as No. 985.[10]
Amadeus was originally created as a neutral global distribution system (GDS) by Air France, Iberia, Lufthansa and SAS in 1987 in order to connect providers' content with travel agencies and consumers in real time. The creation of Amadeus was intended to offer a European alternative to Sabre, an American GDS. The first Amadeus system was built from core reservation system code coming from System One, an American GDS that competed with Sabre but went bankrupt, and a copy of the Air France pricing engine. These systems were respectively running under IBM TPF and Unisys. At the first, the systems were dedicated to airline reservation and centered on the PNR (Passenger Name Record), the passenger's travel file. Gradually the PNR was opened up to additional travel industries (hotels, rail, cars, cruises, ferries, insurance, etc.).
Initially a private partnership, Amadeus went public in October 1999, becoming listed on the Paris, Frankfurt and Madrid stock exchanges. The firm diversified its operations with information technologies (IT) to deliver services beyond sales and reservation functionalities, centered on streamlining the operational and distribution requirements of its customer base.
Amadeus has its own data centre in Erding, Germany, two strategic operation centres in Miami and Sydney and local competency centres in Germany, Thailand, India, Poland, Colombia, Ukraine, and the United Kingdom.
On January 15, 2019, the hacker and activist Noam Rotem discovered a major vulnerability affecting nearly half of all airlines worldwide. While booking a flight with Israeli national carrier El Al, he came across a significant security breach that allows anyone to access and change private information on flight bookings. The same breach was then discovered to include 44% of the international carriers market, potentially affecting tens of millions of travelers.[39]
Amadeus CRS is the largest GDS provider in the worldwide travel and tourism industry, with an estimated market share of 37% in 2009.[40] As of December 2010, over 90,000 travel agencies worldwide use the Amadeus system and 58,000 airline sales offices use it as their internal sales and reservations system. Amadeus gives access to bookable content from 435 airlines (including 60 low-cost carriers), 29 car rental companies (representing 36,000 car rental locations), 51 cruise lines and ferry operators, 280 hotel chains and 87,000 hotels, 200 tour operators, 103 rail operators and 116 travel insurance companies.[41]
Amadeus Alta Customer Management System (CMS) is a software suite for airlines' sales and reservations, inventory management and departure control systems.[42] Using it, airlines outsource their IT operations onto a community platform which allows them to share information with both airline alliance and codeshare agreement partners.
In 2009, 238 million passengers were boarded by airlines using the system.[44] It is developing similar systems for rail companies, hotel chains, airport operators and aircraft ground handling companies.
In 2000, Amadeus was awarded the development of two new operational applications for British Airways and Qantas: the inventory management and the departure control systems.[46] These products were outside of the core expertise domain of Amadeus and were built with the expertise of the airlines.
GDS is one of the first abbreviations you learn in the travel business. Global distribution systems are responsible for providing booking websites with unified access to a massive inventory of flights, hotel rooms, car rental companies, cruises, and much more.
On our own TravelTech forum, we regularly get questions about the pros and cons of different GDSs, integration issues, and basic API information. We've tried to load our best intel about flight connectivity and hotel APIs into separate articles, but the GDS topic is relevant to everyone who's entering the travel booking world.
A global distribution system, or GDS, is a computer network operating as a middleman between travel agents and numerous travel service providers. It collects inventory, schedules, and fares from suppliers and gives OTAs and other resellers an opportunity to search and book them using connectivity APIs or agent platforms.
The idea of a global distribution system first appeared due to the necessity to distribute flight tickets. To get a better understanding of how it emerged, how it works, and how to handle it, be sure to watch our video.
There are various large and local GDSs, but we will talk about the three main ones, covering almost every part of the world. They are Amadeus, Sabre, and Travelport (which combines Apollo, Galileo, and Worldspan).
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